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Stuck on loading screen, getting disconnected from server error.

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Yes, I posted this in STO discussion too, but I chose to post this here as nobody was responding to my thread there.

A few hours back(one or two), I transitioned to Beta Ursae, and got stuck on the loading screen, at which time I received a "DISCONNECTED FROM SERVER" error on top of my loading screen, and a full loaded bar. I cannot log into the game now, as it keeps saying this. The error is still the same. Help!


This is what it looks like.
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Arachnidus wrote: »
    Yes, I posted this in STO discussion too, but I chose to post this here as nobody was responding to my thread there.

    A few hours back(one or two), I transitioned to Beta Ursae, and got stuck on the loading screen, at which time I received a "DISCONNECTED FROM SERVER" error on top of my loading screen, and a full loaded bar. I cannot log into the game now, as it keeps saying this. The error is still the same. Help!


    This is what it looks like.

    Try connecting through one of the proxy servers. Also run http://files.champions-online.com/nettest.exe and post the results.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    tedgp123 wrote: »

    Try connecting through one of the proxy servers. Also run http://files.champions-online.com/nettest.exe and post the results.

    Alright, this is what I saw.
    Local IP: 71.190.219.17
    Ping: 14.1 msec
    Port: 80: 3079 KB/sec 92 KB/sec 3278 KB/sec 500
    Port: 80: 3290 KB/sec 102 KB/sec 3511 KB/sec 500
    Port: 443: 3184 KB/sec 98 KB/sec 3395 KB/sec 500
    Port: 443: 3142 KB/sec 103 KB/sec 3353 KB/sec 500
    Port: 7255: 2883 KB/sec 90 KB/sec 3075 KB/sec 500
    Port: 7255: 3252 KB/sec 102 KB/sec 3468 KB/sec 500
    Port: 7003: 3191 KB/sec 101 KB/sec 3403 KB/sec 500
    Port: 7003: 3124 KB/sec 91 KB/sec 3333 KB/sec 500
    Port: 7202: 3178 KB/sec 104 KB/sec 3390 KB/sec 500
    Port: 7202: 3242 KB/sec 103 KB/sec 3461 KB/sec 500
    Port: 7499: 3268 KB/sec 114 KB/sec 3495 KB/sec 500
    Port: 7499: 3109 KB/sec 96 KB/sec 3313 KB/sec 500
    Port: 80: 3201 KB/sec 97 KB/sec 3413 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec

    And thanks very much, the game works now. As professional courtesy to those who may share this issue, I shall not snip the rest of the thread.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I get that from time to time in transitions, but it only lasts for up to 20-30 seconds and then goes through.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Arachnidus wrote: »
    Alright, this is what I saw.



    And thanks very much, the game works now. As professional courtesy to those who may share this issue, I shall not snip the rest of the thread.

    I'd still ask you to check out your connection. Those values should be nowhere near that high.
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