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help! Can't Download Game for 5 day Trial

SystemSystem Member, NoReporting Posts: 178,019 Arc User
i sent my friend that 5day buddy key invite and all seem to go well until she tried to download the game. She signed up with an account successfully with her code and went to the downloader page. The first time she tired to download it, it loaded extremely slow raising from .1% to.2% and so on and after 2hr she was only at 4% done. The second time she tried to download it, it loaded quickly for a bit and then stopped loading all together. Her computer meets all the requirements and has a good fast internet connection. Is this just the normal download time to be expected? Or is my friend doing something wrong? She's really excited about playing and has wasted a day trying to do this! Please help!

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