test content
What is the Arc Client?
Install Arc

Screenshots Blank

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hey there,

Whenever I take a screenshot, either by the slash command or the print screen button, it shows up in my STO screenshots folder as just an all black, blank picture.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I had to create a screen shot folder and it won't even save screens there. print screen just hits me with a black background as well when copy -pasting to paint or photoshop...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Yep, same here.. can't find any way around it except to spam the print screen button, then it sometimes creates a normal picture on maybe the 25th try :/
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Are you running windows 7 and an ATI graphics card? I would love a fix sometime soon...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Windows 7 64-Bit and Nvidia 295 GTX
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Prt Scr worked fine in Beta...now it won't even take screenshots in game. Running with Vista here...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Try typing /screen into chat and look for the popup selector. Gives a variety of options that you can select. Doing the screenshots this way with one of .jpg options seems to be more reliable for getting screenies.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Doesn't work, trust me I tried.

    It won't even save screens anywhere in the ST-O folders.

    -edit- system specs

    Windows 7 64 Bit (vista upgrade)

    ATI Radeon 4350, 512 dedicated, DVI + HDMI, Direct X 10.1

    AMD Phenom X4 910 2.8 ghz

    8 gigs DDR 3 RAM
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Screen shots are saved in your Users\Public\Cryptic Sudios\Star Trek Online\ Live\Screenshots folder. Not into the clip board. Did you check under your Cryptic folder? I'm using Windows 7 64bit here.

    I just did it, and it works fine here.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    That has been mentioned with identical results earlier, before I upgraded my PC (old 4 year old XP rig) the PrntScrn -> paste function worked just fine.

    The Screenshot folder wasn't there and I had to create it on the current install/new computer.


    Sorry for the Necro but the problem still persists here on the forums and from players in-game, waiting on a fix, kinda annoyed after purchasing that lifetime sub. Also to those creating new topics for the same problem look up previous posts and post there (here!).

    I also tried running it in XP compatibility but not also did it not work sound fx and music cut off.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Hmmm, that's weird. I remember I used to use the PRT/SCR button and pasted it to Paint, and it would be all black. But it would be normal in my STO screen shot folder. I'm running the ATI HD5970 in eyefinity mode, and I get the correct screen shot size (5960x1080 with bezel correction). It even worked when I had a HD4890 card (1920x1080). I'll have to try it on my other computer. It's also running Win7 64bit. But it has integrated graphics. I'll try on that one tomorrow and see what happens. I might even try it on my lap top and see what it does if I can load it up on there.
Sign In or Register to comment.