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Trying to update the launcher? AHHH

SystemSystem Member, NoReporting Posts: 178,019 Arc User
STO wont launch its stuck on trying to update the launcher, been fine for the last wekk anyone else having problems or know a fix ?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Mine just went through fine; was stuck at the updating text window for maybe 10 seconds.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    STO wont launch its stuck on trying to update the launcher, been fine for the last wekk anyone else having problems or know a fix ?

    Disable all firewalls and antivirus software. And run the launcher as admin.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Ok mine is defently not doing much reset, waited, think i`ve spent more time waiting for updates and down servers then I have playing.
    Thanks for the reply
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Ok mine is defently not doing much reset, waited, think i`ve spent more time waiting for updates and down servers then I have playing.
    Thanks for the reply

    Follow my advice please. If you need more help, post back or feel free to PM me. Though i wont be able to help you further myself until tomorrow. But there are some really good tech guys that come here that will help you.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    tedgp123 wrote: »
    Disable all firewalls and antivirus software. And run the launcher as admin.

    Yep still not doing anything
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Yep still not doing anything

    Then something on your side is blocking the connection.

    It could be your router, network setings, or your ISP?

    Are you on a home network, College, Uni campus, Military installation?


    If you get a spare minute could you run http://files.champions-online.com/nettest.exe and post the results here? that will help us see roughly where the problem is.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    tedgp123 wrote: »
    Then something on your side is blocking the connection.

    It could be your router, network setings, or your ISP?

    Are you on a home network, College, Uni campus, Military installation?


    If you get a spare minute could you run http://files.champions-online.com/nettest.exe and post the results here? that will help us see roughly where the problem is.

    local ip: 90.207.168.8
    ping:103.7 msec
    port 80 397 KB/sec 14 KB/sec 418 KB/sec 500
    port 80 399 KB/sec 15 KB/sec 431 KB/sec 500
    Port 443: 336 K

    Oh just come up finaly after 2 hours.
    Thanks for your help tho, its much apperited.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    i did it cause i haveing the same issue... here's what i got:


    contacting nettest server..
    Local IP: 87.82.4.58
    Ping: 150.1 msec
    Port: 80: 61 KB/sec 5 KB/sec 165 KB/sec 500
    Port: 80: 110 KB/sec 8 KB/sec 220 KB/sec 500
    Port: 443: 62 KB/sec 7 KB/sec 171 KB/sec 500
    Port: 443: 59 KB/sec 4 KB/sec 78 KB/sec 500
    Port: 7255: timed out
    Port: 7255:


    it just stopped after that

    The game was working fine before today =[
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Local IP : not gonna post it.
    Ping : 61.2 msec
    Port : 80: 284 KB/Sec 12 KB/Sec 301 KB/Sec 500
    Port : 80: 285 KB/Sec 12 KB/Sec 302 KB/Sec 500
    Port : 443: <
    When I, get knocked off-line.

    nothing after that.


    Tried Opening Port 443 TCP & UDP.......

    Still get's me kicked.

    Closed the Port back up.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I'm not very good at this, but it looks like you guys have something blocking those ports that the launcher is trying to use.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    it's working now... and i didnt do anything.....
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