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Outdated Video Drivers? I don't think so...

SystemSystem Member, NoReporting Posts: 178,019 Arc User
After the patch, I just logged in and first got a dialog box (prior to launching program) that said I was use elseing outdated video drivers. This is completely wrong - I have an Nvidia 8800M GTX in my laptop and have the most current available from their website (dated December 2009). I bypass that and launch the game and now have the same message in white text at the bottom left corner of my screen.

This has never happened before since I started playing in OB - and is completely off-base. Anyone experiencing similar issues since yesterday's patch?

A bit annoying - perhaps it can be looked into.

Thanks.
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    usna2k wrote: »
    After the patch, I just logged in and first got a dialog box (prior to launching program) that said I was use elseing outdated video drivers. This is completely wrong - I have an Nvidia 8800M GTX in my laptop and have the most current available from their website (dated December 2009). I bypass that and launch the game and now have the same message in white text at the bottom left corner of my screen.

    This has never happened before since I started playing in OB - and is completely off-base. Anyone experiencing similar issues since yesterday's patch?

    A bit annoying - perhaps it can be looked into.

    Thanks.

    i have the nvidia 7950 dual with all the latest driver and i get the same message.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Yup. Same issue. Judging from the number of threads appearing about this, I'd say quite a few people have run into this as well.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I have the same issue. Quad core laptop with 9700M Nvidia, the latest Geforce Drivers. Happened immediately after the latest patch. Another Cryptic blunder sounds like.

    :mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    WoofboyX wrote: »
    I have the same issue. Quad core laptop with 9700M Nvidia, the latest Geforce Drivers. Happened immediately after the latest patch. Another Cryptic blunder sounds like.

    :mad:

    And if I bypass the prompt and say "play at default settings" the fps is apx 5. Totally unplayable. Worked fine yesterday.

    Another quality update. I opened a trouble ticket but the last time I opened a ticket they ignored me completely and never replied at all.:(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    WoofboyX wrote: »
    I have the same issue. Quad core laptop with 9700M Nvidia, the latest Geforce Drivers. Happened immediately after the latest patch. Another Cryptic blunder sounds like.

    :mad:

    Same deal with the FX 770M

    Game seems to play alright just REALLY Annoying.

    ~Surreal
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Surreal wrote: »
    Same deal with the FX 770M

    Game seems to play alright just REALLY Annoying.

    ~Surreal

    Ive had about enough of it too. Last patch jacked up my graphics 9800 gtx. This game has few days left for me.....
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    This is a WHQL-certified driver for GeForce 6, 7, 8, 9, 100, and 200-series desktop GPUs:
    ∙ nVidia GeForce 196.21 (XP-32Bit) - http://www.nvidia.com/object/winxp_196.21_whql.html
    ∙ nVidia GeForce 196.21 (7-64Bit) - http://www.nvidia.com/object/win7_winvista_64bit_196.21_whql.html

    Drivers Dated 1-19-2010

    GeForce 8M, 9M, 100M, and 200M-series notebook GPUs:
    ∙ nVidia GeForce 195.62 (XP-32Bit) - http://www.nvidia.com/object/notebook_winxp_195.62_whql.html
    ∙ nVidia GeForce 195.62 (7-64Bit) - http://www.nvidia.com/object/notebook_winvista_win7_x64_195.62_whql.html

    Drivers Dated 12-04-2009
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Surreal wrote: »
    Same deal with the FX 770M...

    You are attempting to play the game on a Quadro card?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I have an Nvidia 9800GTX and I have the latest drivers installed on Windows 7 and I got the message too. I am reinstalling the game because I thought maybe a driver got messed up by another game I installed. Is this a bug in today's patch?

    EDIT: this is interesting, it's re-downloading all of the patches. I assumed it it would have saved all the patches on the hard drive.

    EDIT-2: Nope, reinstalling the game didn't fix the problem. I have the latest video drivers. Hopefully we will get an ETA on when this will be fixed.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Post the display device portion of your DxDiag Report here. Might be able to find something you all share that is causing this.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    USSWasabi wrote:
    Post the display device portion of your DxDiag Report here. Might be able to find something you all share that is causing this.

    well, we all seem to have Nvidia cards and we all downloaded the latest patch. I had installed another game that might have installed some other version of Direct X but it's a new game (Stargate: Resistence) so it should be on the latest version of Direct X, and I installed Steam. It was after those installations and after downloading the patch that I started getting the video driver error in STO.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Same issue for me. I have Windows 7 and an nVidia GTX 260M video card on my laptop with the latest drivers installed. It's NOT the drivers that are out of date. I bypassed thewarning and was able to play, but something is clearly screwed up with their patch. It's obviously not recognizing the video card or it's drivers properly.

    I'm starting to get a little fed up with the game.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I thought this might be only an issue with old video cards, but it looks like NCC.1701 has a fairly decent card (I have a GTX 260, myself -- destop version). Not everyone mentioned what O/S they're running. Maybe a Windows 7 / Nvidia-related issue?

    Not having any problems myself (specs below), but I found this bug interesting. Although, in the grand scheme of things, this is pretty minor. I doubt the system is suffering issues because of a popup message.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    USSWasabi wrote:
    You are attempting to play the game on a Quadro card?

    Not just attempting to, it actually runs really well on the FX 770M.

    ~Surreal
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I got the same message after I downloaded the new patch yesterday as well. Kinda makes me mad especially after I dropped almost $350 on a new video card just to play this game. Hope they fix whatever happened. :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    USSWasabi wrote:
    This is a WHQL-certified driver for GeForce 6, 7, 8, 9, 100, and 200-series desktop GPUs:
    ∙ nVidia GeForce 196.21 (XP-32Bit) - http://www.nvidia.com/object/winxp_196.21_whql.html
    ∙ nVidia GeForce 196.21 (7-64Bit) - http://www.nvidia.com/object/win7_winvista_64bit_196.21_whql.html

    Drivers Dated 1-19-2010

    GeForce 8M, 9M, 100M, and 200M-series notebook GPUs:
    ∙ nVidia GeForce 195.62 (XP-32Bit) - http://www.nvidia.com/object/notebook_winxp_195.62_whql.html
    ∙ nVidia GeForce 195.62 (7-64Bit) - http://www.nvidia.com/object/notebook_winvista_win7_x64_195.62_whql.html

    Drivers Dated 12-04-2009

    Thats TRIBBLE too.. .When I install the 196.21 64bit drivers... gameclient.exe crashes every time I try to log in. When I roll back video drivers I'm fine. Which is why I have been able to play with no issues. The gameclicent.exe crash started right after the first patch of early release. I had to roll back from the 196.21. I tried two fresh operating system installs and a fresh install of the game. Only thing to work was to go to an earlier driver. This was not a problem during beta.

    Did the same thing today. Installed the 196.21 and now have gameclient.exe crash ever time I try to log in. The 195.62 drivers are now receiving the outdated driver message as per the last patch.


    FIXED:

    I downloaded the NVIDIA BEATA driver 196.34 from
    http://www.nvidia.com/Download/Find.aspx?lang=en-us

    gameclient.exe crash went away and I don't get outdated drive message.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Last night I got the message too; downloaded the 196.21 drivers and worked fine for me. Are you guys uninstalling the old video driver before installing the new one?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Please tell me Cryptic did not post an ingame msg telling people to upgrade their drivers. My driver is out of date but works fine so if you start telling me to upgrade by forcing a msg on my client I will be out for blood. I really hope that is not what you guys are refering to. I don't mind if the launcher tells me my driver is out of date but an ingame msg would be over the top.

    On the plus side mine are out of date and I don't get any msg. Plus they work great. I do not update my drivers just because a new one is available and I would certainly not promote a beta driver as manditory with a popup. Just doesn't make any sense.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Lothandros wrote:
    Please tell me Cryptic did not post an ingame...

    This is the launcher telling you this after you click on "Engage" and you can tell it to shut up too.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    USSWasabi wrote:
    This is the launcher telling you this after you click on "Engage" and you can tell it to shut up too.

    Good :) ...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Same issue with Nvidia 9800 series.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Oaktar wrote:
    Same issue with Nvidia 9800 series.

    I have a 9800GT 1GB and got this message last night; uninstalling the installed drivers and then installing the latest drivers found on www.nvidia.com got rid of the message.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    If you did not first uninstall your old video drivers before install the new ones this can happen. Especially if you be just installing one driver on top if another, on top of another and so on. Try uninstalling the drivers on the Control Panel and install the most current drivers. If this does remove the message you can either live with it or do a clean install of your OS.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    USSWasabi wrote:
    I have a 9800GT 1GB and got this message last night; uninstalling the installed drivers and then installing the latest drivers found on www.nvidia.com got rid of the message.


    I should have read the last post. See easy fix.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Same thing for me with an 8600M GT in my Macbook Pro running Win 7. Still runs the same and the message is only there during login so it's no biggie.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I have the same issue as well & I was fine before the patch. :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    If you did not first uninstall your old video drivers before install the new ones this can happen. Especially if you be just installing one driver on top if another, on top of another and so on. Try uninstalling the drivers on the Control Panel and install the most current drivers. If this does remove the message you can either live with it or do a clean install of your OS.

    This post is not direct at you WHite Knight, but not freakin' likely. Nag messages, server interruptions (right in the middle of combat), buggy as hell ground operations, patching every other day, and gameplay that is to poor for me to describe here; this game is TRIBBLE. Kudos on the starship combat, but that doesn't justify $15 a month. I can dig up Homeworld 2 for that. In fact, I want my $50 back.

    No other game is bugging me about my video drivers, just this one.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    USSWasabi wrote:
    I have a 9800GT 1GB and got this message last night; uninstalling the installed drivers and then installing the latest drivers found on www.nvidia.com got rid of the message.

    Maybe it is drivers then. The latest official nVidia mobile drivers are 195.62. It's probably something with the game's system spec scan that does account for mobile drivers. It's probably not differentiating from mobile video cards from standard video cards, and therefore sees my card as a GTX 260 (not a GTX 260M), and sees what it believes are outdated drivers.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    If you did not first uninstall your old video drivers before install the new ones this can happen. Especially if you be just installing one driver on top if another, on top of another and so on. Try uninstalling the drivers on the Control Panel and install the most current drivers. If this does remove the message you can either live with it or do a clean install of your OS.

    I would also suggest the following:

    Uninstall drivers, but don't reboot.
    Use the free downloadable program Driver Sweeper to remove the remaining files completely.
    Reboot.
    Install new drivers.

    As I said above, I believe until the devs make some changes to differentiate mobile video cards from standard video cards, laptop users will continue to experience this issue until nVidia updates their mobile card drivers at the same time as their standard cards (which will never happen).
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Using the latest 196.21 drivers for nVidia 295gtx on WinXP Pro 64-bit. Getting the "Failed System Specs Check" message about older drivers for the video card on hitting engage.
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