Downloadspeed seems to bee between 25-50kb/sec. It takes hours to download any bigger update. Why don't you fix this Cryptic?
Because the problem is on your side, not theirs. From the launcher options, click patch via proxy and click ok. If that doesnt work, check your firewall/router/AV software.
You need to make sure ports 7000 through 7500 are not restricted.
Because the problem is on your side, not theirs. From the launcher options, click patch via proxy and click ok. If that doesnt work, check your firewall/router/AV software.
You need to make sure ports 7000 through 7500 are not restricted.
If you run http://files.champions-online.com/nettest.exe and post the results, that will give us a better understanding of your connection, and can tell you where the problem is.
No, it is not my fault. The ports are not restricted and my internet connection is fine.
Nettest:
Port 80: 25/28 KB/sec
Port 443: timed out/25 KB/sec
Port 7225: 37/19 KB/sec
Port 7003: 22/26 KB/sec
Port 7202: 21/timed out KB/sec
Port 7499: 21/21 KB/sec
Port 80: 20 KB/sec
No, it is not my fault. The ports are not restricted and my internet connection is fine.
Really? Your nettest says otherwise.
You have something either on your computer or your ISP that is stoppign you from patching. I'm leaning more towards traffic shaping by your ISP.
Normal Connection:
Cryptic -> Me
Proxy Connection:
Cryptic -> Proxy -> Me
How could this be faster lol?
because that isnt how it works.
It's Cryptic > your ISP routing > You
Proxy would be Cryptic > Proxy routing > You.
2 totally different paths to reach your system, but still needs to go through your ISP. But if your ISP traffic shapes you, theres very little you can do to stop them, unless you call them and switch to a different rate.
My ISP is not blocking anything. Every other application is working flawless. Steam, uTorrent, Global Agenda, Battlefield: BC2,...
The patching is working, but it's just slow. Any other US-server is working much better.
Usually i would insert a facepalm here, but im going to be polite. just because you can play other games fine does not mean you will be able to play STO fine. Especially if your ISP/Firewall is blocking the ports needed for this game to work, which by the results of the nettest, that YOU performed on your connection and system, prove, that something on YOUR side is blocking it.
Until you get that sorted, you will continue to have slow patch times, and possible, and probably frequent, lag and disconnects while in game.
More importantly than speed, what is your latency to the nettest server.
150-230ms. I even checked which ports are used by the launcher. For account-service it's using 7004, for patchserver it's using 7225. But for pure downloading it's using http.
And tedgp123, my ISP is not blocking or filtering anything. Ask them yourself lol.
I can assure you it isn't using HTTP for the download, so your check might be a bit off ;-) Can you run a speedtest to a server in Boston, MA, USA as a test?
I can assure you it isn't using HTTP for the download, so your check might be a bit off ;-) Can you run a speedtest to a server in Boston, MA, USA as a test?
We had this discussion in a number of threads. Everytime a variety of test methods were invoked and the results provided by players affected. Some showed no problems with latency. For a single time (patch before this one) I was actually able to download the patch in record time. Now it is awful slow again (three hours until now, 95,5 % and not counting).
The illumination creeps up on me, that Cryptic knows the cause (capacity problems), but cannot tell us this and so they let us ping and nettest and tracert around to keep us busy and emulate the air of doing something.
Can have many reasons, I have no clue. It just sucks. Even worse if it was fine some weeks ago and then suddely changed. Keywords here are limited playtime wasted by long patch-times....
Pls fix, thanks!
If this helps:
Routenverfolgung zu patchserver.crypticstudios.com [208.95.184.25]
I second that i would appreciate if tedgp123 doesn't enter every thread stating "fault is on your side" without using some brain in first place....maybe he takes the "patched xy MB" value as math base (thats only the amount of game data that are changed by the patch), but the patch size is displayed in the "recieved xy"line..
The patching IS very slow compared to ALL other games/platforms/websites/DL sites. For myself patching STO is on average recieving the patch with ~40KiB/sec, today it was bit better (200KiB/sec) as i patched directly after it was applied on server side (13 GMT).
@coderanger: Thanks that you acted with a serious reply
Boston values:
Download: 7,06Mbit/s
Upload: 1,01MBit/s
Ping: 76ms
Distance: 3650miles
And no...no firewall blocking ports, no port/bandwith restriction from ISP (forbidden in EU) etc in place.
I'll just go ahead and state that is entirely wrong, and most EU ISPs do have packet shaping in place.
Consulting the EU ISPs that handle 80% of the traffic i assure you are wrong. Packet shaping isn't the same as blocking ports or throttling bandwith in general for a specific end customer. Doing this without pre-warning the end customer incl. a reason why and deadline for changing "behaviour" is strictly forbidden by law since 01.08.2005.
Consulting the EU ISPs that handle 80% of the traffic i assure you are wrong. Packet shaping isn't the same as blocking ports or throttling bandwith in general for a specific end customer. Doing this without pre-warning the end customer incl. a reason why and deadline for changing "behaviour" is strictly forbidden by law since 01.08.2005.
This.
The message you have entered is too short. Please lengthen your message to at least 10 characters.
Packet shaping isn't the same as blocking ports or throttling bandwith in general for a specific end customer. Doing this without pre-warning the end customer incl. a reason why and deadline for changing "behaviour" is strictly forbidden by law since 01.08.2005.
What on earth are you talking about? EU ISPs use traffic classification the same way as everybody else. State what law you think is relevant, so we can correct you. I can't find anything relevant to the internet on that date.
Not sure what the problem is with some people on here I live in the UK and with VirginMedia and dont have a problem downloading the patch downloaded 251mb in about 5 mins tops
Not sure what the problem is with some people on here I live in the UK and with VirginMedia and dont have a problem downloading the patch downloaded 251mb in about 5 mins tops
Just some minor correction for "geniuses" like you and Miiru: the patch has a size of 70,2MB. This 70,2MB have the effect to change 251MB of locally stored game data. Just learn to read and differenciate between "recieved" (what you need to DL, 70,2MB) and "patched" (what your local PC needs to alter [251MB], i think my Postville RAID0 is fast enough to handle some MB per millisecond). Take your thought transmission speed and divide it by factor 3, then you get the real speed. So 234KB/sec is fast? Hmm for really fast servers, no matter if US, Canada, China, India or Australia i have 1,3MB/sec. Do you really think Cryptic servers are fast?
More importantly than speed, what is your latency to the nettest server.
Is there a place to download the updates other then from the launcher ? Im currently in iraq and so far i have been trying to download from the launcher for 2 days not and i still have on recieved about 300MB from the 1110MB's
We had this discussion in a number of threads. Everytime a variety of test methods were invoked and the results provided by players affected. Some showed no problems with latency. For a single time (patch before this one) I was actually able to download the patch in record time. Now it is awful slow again (three hours until now, 95,5 % and not counting).
The illumination creeps up on me, that Cryptic knows the cause (capacity problems), but cannot tell us this and so they let us ping and nettest and tracert around to keep us busy and emulate the air of doing something.
I also face the same problem but if I take my router out of the equation the patcher litterally vomits on my hard drive. Something between STO and my DLink router doesn't agree. And the ports are clear.
I also have to agree having tedgp123 drop into every thread is disconcerting.
Comments
Because the problem is on your side, not theirs. From the launcher options, click patch via proxy and click ok. If that doesnt work, check your firewall/router/AV software.
You need to make sure ports 7000 through 7500 are not restricted.
If you run http://files.champions-online.com/nettest.exe and post the results, that will give us a better understanding of your connection, and can tell you where the problem is.
Normal Connection:
Cryptic -> Me
Proxy Connection:
Cryptic -> Proxy -> Me
How could this be faster lol?
Really? Your nettest says otherwise.
You have something either on your computer or your ISP that is stoppign you from patching. I'm leaning more towards traffic shaping by your ISP.
because that isnt how it works.
It's Cryptic > your ISP routing > You
Proxy would be Cryptic > Proxy routing > You.
2 totally different paths to reach your system, but still needs to go through your ISP. But if your ISP traffic shapes you, theres very little you can do to stop them, unless you call them and switch to a different rate.
The patching is working, but it's just slow. Any other US-server is working much better.
Usually i would insert a facepalm here, but im going to be polite. just because you can play other games fine does not mean you will be able to play STO fine. Especially if your ISP/Firewall is blocking the ports needed for this game to work, which by the results of the nettest, that YOU performed on your connection and system, prove, that something on YOUR side is blocking it.
Until you get that sorted, you will continue to have slow patch times, and possible, and probably frequent, lag and disconnects while in game.
And tedgp123, my ISP is not blocking or filtering anything. Ask them yourself lol.
8-12 Mbit
Lat: 102-112ms
I tried Boston MA (3800 miles away), Manchester NH, Portland ME
All other games and applications work nicely (speedwise) for me.
Speedtest link below:
U:9,4Mb/s
Ping: 189
The illumination creeps up on me, that Cryptic knows the cause (capacity problems), but cannot tell us this and so they let us ping and nettest and tracert around to keep us busy and emulate the air of doing something.
Paranoia? Conspiracy theory? Sure...
http://www.speedtest.net/result/721197694.png
http://www.speedtest.net/result/721199494.png
Pls fix, thanks!
If this helps:
Routenverfolgung zu patchserver.crypticstudios.com [208.95.184.25]
The patching IS very slow compared to ALL other games/platforms/websites/DL sites. For myself patching STO is on average recieving the patch with ~40KiB/sec, today it was bit better (200KiB/sec) as i patched directly after it was applied on server side (13 GMT).
@coderanger: Thanks that you acted with a serious reply
Boston values:
Download: 7,06Mbit/s
Upload: 1,01MBit/s
Ping: 76ms
Distance: 3650miles
And no...no firewall blocking ports, no port/bandwith restriction from ISP (forbidden in EU) etc in place.
I'll just go ahead and state that is entirely wrong, and most EU ISPs do have packet shaping in place.
Consulting the EU ISPs that handle 80% of the traffic i assure you are wrong. Packet shaping isn't the same as blocking ports or throttling bandwith in general for a specific end customer. Doing this without pre-warning the end customer incl. a reason why and deadline for changing "behaviour" is strictly forbidden by law since 01.08.2005.
The message you have entered is too short. Please lengthen your message to at least 10 characters.
What on earth are you talking about? EU ISPs use traffic classification the same way as everybody else. State what law you think is relevant, so we can correct you. I can't find anything relevant to the internet on that date.
Source? (10chars)
Just some minor correction for "geniuses" like you and Miiru: the patch has a size of 70,2MB. This 70,2MB have the effect to change 251MB of locally stored game data. Just learn to read and differenciate between "recieved" (what you need to DL, 70,2MB) and "patched" (what your local PC needs to alter [251MB], i think my Postville RAID0 is fast enough to handle some MB per millisecond). Take your thought transmission speed and divide it by factor 3, then you get the real speed. So 234KB/sec is fast? Hmm for really fast servers, no matter if US, Canada, China, India or Australia i have 1,3MB/sec. Do you really think Cryptic servers are fast?
Is there a place to download the updates other then from the launcher ? Im currently in iraq and so far i have been trying to download from the launcher for 2 days not and i still have on recieved about 300MB from the 1110MB's
Your theory sounds good......
..... until you see the nettest results which prove otherwise.
I also have to agree having tedgp123 drop into every thread is disconcerting.
I'd love to see how you came up with that conclusion. Please elaborate.