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Need help with Collector’s Edition Uniforms??

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I’m supposed to get Next Generation & Deep Space Nine Uniforms with the purchase of the Collector’s Edition.

Can someone please explain what I’m doing wrong.

I go to the Tailor NPC and click the “Customize Your Clothing” icon.
Then I click “Modify” and “Next” till I get to the “Upper Body” Customize Your Uniform screen.

I select one of the Uniforms either “Next Generation or Deep Space Nine”.
My character is then wearing the selected uniform. I then click the “Save” button at the bottom of the screen then “Purchase” and exit.

Then if I right-click on my Portrait icon and choose “Change Uniform” I get a message saying: “you are wearing your only uniform”

If I go back t the Customization Screen and choose “Load”, I'll get charged for whatever saved uniform I pick.

PLEASE HELP!!
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    Same here!
    I just purchased the CE and entered my key, but no new stuff! I want my items! :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    You need to claim the uniforms through the C-Store. Open the C-store while in game and go to the "Special Unlocks" tab and your uniforms should be there, then click claim.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    Mandoa wrote:
    You need to claim the uniforms through the C-Store. Open the C-store while in game and go to the "Special Unlocks" tab and your uniforms should be there, then click claim.

    Wrong-o! Just checked in-game and they are not there... oh the irony.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    Well file a bug report because I claimed mine the exact way I described.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    Mine appeared just fine in the character creation while I was picking my uniform. I've never used them very much though.

    But maybe I will someday with a new character or a current one if I can get the look just right.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    Rhasha wrote:
    Wrong-o! Just checked in-game and they are not there... oh the irony.

    um yes they are bcuz you have the option to buy them in the C-store if you dont have the CE. which was the way I got mine originally before I bought the CE.
    go to the personal side tab then up on the top tab go to uniforms and check if you need to claim them there.

    I checked the way mandoa said how to and agree they are not in that particular area but if you go to the above mention they are .

    if that dont work then I agree file a bug report
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2012
    Mine didn't show up in the tailor window until I started a new character creation process. I didn't even have to finish it. Just start one, go to uniform section and picj them, than back out of the creator.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2012
    Check in the normal place to purchase the costume item in the store. You might see it listed as "FREE", and just have to unlock it there to use it in game.

    I have the TOS Enterprise from a pre-order, and that's what I have to do claim it on a new character these days. Your costume items might be the same way, now.
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