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Overheating graphics card census

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I believe that there is a problem here beyond the answers posted in the Sticky. Something to do with the interaction of drivers and STO are causing ridiculous overheating which does not seem to be related to graphics card capability. Although I could be wrong, I am creating this thread in order to (hopefully) see how many people have this problem.

If you have had overheating issues with STO and are running a graphics card that can handle it, please post here. It isn't hard and your post will help people to determine the magnitude and extent of the problem.

If possible, your OS and graphics card might help the devs as well.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Just like this
    Windows 7
    Radeon HD 4870 no aftermarket cooling solution
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    There was a 500+ post thread not long ago with people complaining that sto ruined there cards (mine included)
    There wasnt a dev responce to that tread so i dont think there much hope for it here.
    All you'll most likely get is smart arses claiming it cant possably the game thats causing it and its the fault of your computer.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Last patch added these two features to the game:
    • Two new Video Options were added in the prior patch to help deal with overheating issues: Limit Frame Rate and Reduce CPU/GPU Usage. These are available under Options | Video | Advanced | Troubleshooting.

    Have you used them? If you are havin further issues with heating you should probably keep the talks in the stickied thread.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Paularius wrote: »
    There was a 500+ post thread not long ago with people complaining that sto ruined there cards (mine included)
    There wasnt a dev responce to that tread so i dont think there much hope for it here.
    All you'll most likely get is smart arses claiming it cant possably the game thats causing it and its the fault of your computer.

    /facepalm

    ( I wish i could post that jean luc picard pic here)


    I use an ATI 4850HD Overclocked card . Mine has never gone over 65' . The only time it has ever gone above that was with furmark, and even then it didnt go above 70', even after an hour running its cycle.

    If your gcard is overheating, the problem is On. Your. System.

    Now, you can kick and scream, throw your toys out of your crib, and swear to almighty god it isn't. That still doesnt sway from the fact that it is.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    tedgp123 wrote: »

    /facepalm

    ( I wish i could post that jean luc picard pic here)


    I use an ATI 4850HD Overclocked card . Mine has never gone over 65' . The only time it has ever gone above that was with furmark, and even then it didnt go above 70', even after an hour running its cycle.

    If your gcard is overheating, the problem is On. Your. System.

    Now, you can kick and scream, throw your toys out of your crib, and swear to almighty god it isn't. That still doesnt sway from the fact that it is.
    I'm gonna copy a few of my posts that suggest that there is some sort of software problem, being too lazy to repost.
    I played STO with no problems at all up until yesterday, when I installed a lousy program that messed all my graphics settings up. (Don't know what it did exactly, but it wasn't good...)
    Immediately STO(not anything else) started making my temperatures go through the roof and GPU usage sit at 99%. I tried to reset them, and even uninstalled ALL of my graphics drivers (to the point where I was stuck in an 800X600 box in windows basic) then reinstalled. Still have the problem. Before the settings on my CCC were messed up, I had only three options instead of the usual 8, don't know if that helps.
    Well, I partitioned my hard drive, reinstalled OS, catalyst control center, drivers, and rockers team's ATI tweaker, capped my fps at 60, and it looks to be better, but still way more than it should be. 82 degrees max.
    Could be that something's messed up with my graphics card as well, but why is STO the only game that's doing this? I'm pretty sure it isn't more graphically demanding than Dragon Age, Mass Effect 2, or AoC.(all on max settings)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    lee3821 wrote: »
    I'm gonna copy a few of my posts that suggest that there is some sort of software problem, being too lazy to repost.


    Could be that something's messed up with my graphics card as well, but why is STO the only game that's doing this? I'm pretty sure it isn't more graphically demanding than Dragon Age, Mass Effect 2, or AoC.(all on max settings)

    dont even waste your time the fanboys will never see the truth they love trek too much. Even though they swared for weeks it was cooling and could never be code; now that we have a code change they still say its ppls rigs.

    In every single post of overheating before the patch and INGAME CODE FIX not one person out of pages of posts said they had a problem with any other game. It is or was STO. Gladly they fixed it but fanboys still cant ever be wrong and oh god help you if they work in the tech field and you prove them wrong they cant stand for others to see they dont know everything tech.

    If ppl are telling you its your rig its a subtle way of goading you by planting the idea that you have a bad rig so by definition if they dont have an issue then theirs is better. Its internet ego stroking nothing more.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    lee3821 wrote: »
    Could be that something's messed up with my graphics card as well, but why is STO the only game that's doing this? I'm pretty sure it isn't more graphically demanding than Dragon Age, Mass Effect 2, or AoC.(all on max settings)

    Dragon Age, yes...
    Mass Effect 2, yes...
    AoC, You can play this? I thought their last patch broke the game basically.

    The difference between single player games and multiplayer games is that texture usage, model usage, and various other things are used much more at the same time MMOs.

    A single player map can be highly tailored to use all resources more efficiently; because the artist know that 400,000 different combinations of player models and textures are not possibly going to be on the screen at the same time.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Why yes I can play it, I was just playing it about five minutes ago.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    tedgp123 wrote: »

    /facepalm

    ( I wish i could post that jean luc picard pic here)


    I use an ATI 4850HD Overclocked card . Mine has never gone over 65' . The only time it has ever gone above that was with furmark, and even then it didnt go above 70', even after an hour running its cycle.

    If your gcard is overheating, the problem is On. Your. System.

    Now, you can kick and scream, throw your toys out of your crib, and swear to almighty god it isn't. That still doesnt sway from the fact that it is.
    I lost my crib...
    Anyhow, it seems to me that STO is causing something, because my card doesn't have trouble on anything else. Also, there are widely acknowledged issues with STO and graphics cards. I am not an expert, but all is not well in paradise.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Fadde wrote: »
    If ppl are telling you its your rig its a subtle way of goading you by planting the idea that you have a bad rig so by definition if they dont have an issue then theirs is better. Its internet ego stroking nothing more.

    If the answer where that simple.

    I have problems with crashes AND my card gets hot, but the two dont seem to be related at all. I have run furmark with all settings maxed for 12+ hours and my system was stable, GPU temps about 68C. Thats higher than I see STO push my rig now that I have added case fans.

    One tweak I did make was to run evga's precision and set up a profile so I max my cards fan speed when I know I am going to be playing graphically intensive apps. The GPU's auto setting just didnt seem to scale fan speed properly to account for the load and would run pretty hot. To me thats a problem with my rig and not the game.

    Now game crashes however I think, at this point anyway, are a problem with sto. Ive bruned my system in heavily with memtest, furmark etc and never seem to have any system instability unless I am running STO.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    tedgp123 wrote: »

    /facepalm

    ( I wish i could post that jean luc picard pic here)


    I use an ATI 4850HD Overclocked card . Mine has never gone over 65' . The only time it has ever gone above that was with furmark, and even then it didnt go above 70', even after an hour running its cycle.

    If your gcard is overheating, the problem is On. Your. System.

    Now, you can kick and scream, throw your toys out of your crib, and swear to almighty god it isn't. That still doesnt sway from the fact that it is.

    Funny that, I have the exact same card... cept mine isn't over clocked.

    <My temperature zooms from 60 to 80+ in under 5 minutes of DOING NOTHING in a nebula>

    Otherwise its fine...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    They could have a vapor-x card, which is one of the better investments you can make as the price difference is only by a few dollars and most of them do come with a slight overclock standard .

    As yet Eve Online's been the only game to hit 100+, everything else including sto have been in the 90s, though some in the 80s. At any rate, if your card can't handle the heat, there are options in-game and those outside that can help you deal with it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    tedgp123 wrote: »

    /facepalm

    ( I wish i could post that jean luc picard pic here)


    I use an ATI 4850HD Overclocked card . Mine has never gone over 65' . The only time it has ever gone above that was with furmark, and even then it didnt go above 70', even after an hour running its cycle.

    If your gcard is overheating, the problem is On. Your. System.

    Now, you can kick and scream, throw your toys out of your crib, and swear to almighty god it isn't. That still doesnt sway from the fact that it is.

    Yes you got it right! If people read the forums, they would know that this is a known issue. Furthermore, there are options to alter for GPU / CPU to help combat this.

    Also, anyone with an Nvidia card with drivers above 196.21 - go back to 196.21 or risk frying your card / system. Nvidia even took the later drivers of their site because of this issue.

    Good luck to you all with problems, but do read the forums and watch out for hints about this kind of thing.

    I use an Nvidia 9600 GSO Fatal1ty 768mb card with no problems under 196.21 BTW. I have quality turned right up and have draw distances and bloom (i think it's called) all about midway. I have the resolution high and in wide screen too.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I have a Fairly high end system... I'm running 2 GTX275s, both factory overclocked. And my HAF 932 case is modified for extra cooling. Still I have noticed that STO can really get the fans going on my video cards. So I turned down some of the settings, like dynamic lighting, post-processing, soft particles, and bloom, and it helped allot. I also went under Troubleshooting and turned On > 'Reduce CPU/GPU usage', and limited my framerate to '60'.

    I even installed and ran the 196.75 driver set and that didn't cause any ill effect. Though I did rollback those drivers to the 196.21 set this morning. Just to be safe.

    So yes, I'd say STO is capable of putting a strain on your Video card. You should take measures to insure that this situation is 'under control'. But you can't really blame Cryptic. They are never going to be "culpable" for your lack of understanding. Yes, it's Their Game, but it's Your Computer. And You have to watch out for Your stuff, or get a geek friend to help you...

    On a side note: I have noticed that STO looks great, even when all the settings and features aren't maxed out. I even stopped using SLI and connected a second display, so I could check more of what was going on with my computer, and see stuff like Ventrilo and Skype without Alt-Tab'ing out of the game.

    I can even run the game "Windowed Maximized" - though I prefer not to as that gives rise to occasionally loosing my cursor on the second display. :p
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I have everything on low or off. Running a 8600GT.

    I still peak up to 90C+ sometimes.

    Granted I have an older card but even people with newer cards are having issues....

    CRYPTIC please address this! I played champions online and it was also plagued by this problem...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I'm in game right now and the temp on my card is 67 C
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I have EVERYTHING on LOW or OFF and Im still running 90C in-game.... *sigh*

    I cant figure out how to fix this...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I have EVERYTHING on LOW or OFF and Im still running 90C in-game.... *sigh*

    I cant figure out how to fix this...

    If you have a closed case try taking the side off and pointing a portable fan at it on low speed. I used to do that with my old PC during hot summers. Was the only way my hardware wouldn't melt. :o
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Amarinth wrote:
    If you have a closed case try taking the side off and pointing a portable fan at it on low speed. I used to do that with my old PC during hot summers. Was the only way my hardware wouldn't melt. :o

    I just rolled back my Drives from 196.21 ti 195.62 and Im running 10C cooler already. Maybe that was the problem.

    EDIT:
    Im running the 195.62 Driver now instead of 196.21 and now Im running nearly full settings and never going above 80C... awesome.

    GG Nvidia...

    PS. I'll keep that "Fan" idea in mind.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I am running the game with almost everything at max with an HD3850 stock in 1680*1050 with almost no trouble. It crashed a few time on some ground and space mission but i think it is more do to with the game than the heat itself.

    If your video card overheat it should crash the system not burn itself. If your video card burned itself blame the one made it and did not include overheating protection. People who are blaming STO should read other game forum and you will see other people having the same trouble with other games.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I just rolled back my Drives from 196.21 ti 195.62 and Im running 10C cooler already. Maybe that was the problem.

    EDIT:
    Im running the 195.62 Driver now instead of 196.21 and now Im running nearly full settings and never going above 80C... awesome.

    GG Nvidia...

    PS. I'll keep that "Fan" idea in mind.

    Im glad you got it out of that 90c plus.....i have been running at mid 60c with everything on with drivers 196.21, but im going to give those 195.62 ones a go, just like the fonze cooler is always better.....Heeyyyy!.;)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    nVidia just released version 197.13 of the driver, which seems to have solved the fan speed problem. I have been running the 197.13 driver with all settings on the game maxed, as well as all the settings on my graphics card maxed with no problems since upgrading from the 196.21 version.

    I have an EVGA GTX 285 SCC that is factory overclocked, with an i7-920 @ 3.4 GHz , 6GB of 1600MB ram, a Patriot m28 128GB SSD, a Velociraptor 300 GB and a Hitachi 450GB drive all on air cooling in an Antec 1200 Gaming case. I found that my card runs around 73 to 76 degrees, with occassional spikes to 80 degrees in STO. (note: I am using 2 120 mm. additional fans for a total of 7 plus the 200mm on the top of the case and the 1200 is designed for maximum airflow. My CPU has a Thermaltake V8 cooler and never hits over 55 degrees. I constantly monitor my temps and log them.)

    FYI, the factory spec on maximun heat for the GTX 200 series is 105 degrees C, although I certainly would not advise running at that high of a temp. Remember that your CPU, and hard drives also generate heat into the case.

    It is only 'logical' (pun intended) to accept that the higher the graphical settings/requirements of a game, the more it stresses your graphics card(s), resulting in more heat.

    Basically, if your machine is running too hot: upgrade to a better graphics card, upgrade to better cooling, lower settings on your graphics card, lower your screen resolution, downgrade your graphics settings on STO, or some combo of the above.

    It isn't rocket science.

    Or is it???
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    The people who are blaming the players are just plain wrong in their assessment.

    When you can go buy two games:
    1. Modern Warfare 2 (or lets say Mass Effect 2)
    2. Star Trek Online

    Modern Warfare 2 (or Mass Effect 2) runs with everything on full at 1600x1200 with no lag whatsoever and no heating issues with heat at around 80c average.

    Meanwhile Star Trek Online you can barely run at middle of the line settings (1024x768) with the card running at 95-105c.

    That is a problem with CRYPTIC's engine and not us.

    The above scenario is what's being played out with the majority of players... it needs to be directly addressed by Cryptic.

    People shouldn't have to run Liquid Cooled systems to run STO when other games that are graphically more complex than STO run 100% fine on FULL settings.
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