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SystemSystem Member, NoReporting Posts: 178,019 Arc User
Whats going on with this..... I pay for a product and I cannot use it:mad::mad::mad:
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Stu5000 wrote:
    Whats going on with this..... I pay for a product and I cannot use it:mad::mad::mad:

    Did you buy the retail box version or the Digitsl download?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    tedgp123 wrote: »
    Did you buy the retail box version or the Digitsl download?

    Yes its the retail box
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    You should be able to PM the code to Coderanger and he should be able to let you know what is going on with it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    WTF is going on with this game...................The support ppl just ignore the ticket I have raised.......... I have sent message after message to Coderanger................ I have the frigging retail box of this TRIBBLE game the code to activate the product doesn't work...... And there seems to be no one helping.... Thanks for all the useless advice guys, going for your one line solutions to this issue......... The plain fact is I have paid money for this produce that just doesn't work...... The useless tech support just dont have a clue...........:mad::mad::mad::mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Are you absolutely positive that you entered the code correctly? Some numbers and letters can look a lot alike. I've run into this with other games on more than one occasion.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    most confuse 6 and G and 5 and S.

    And you are entering the code at www.startrekonline.com/activate

    aslo what browser are you using. If IE besure the autofill feature is turned off.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Also 1 and I can be confused.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Well thanks for all that awesome advice guys... All of the numbers and letters are correct, there is no confusion between numbers and letters and I am entering the code at the correct link.... There seems to be no fix... the silence from the Tech support is deafening... I just love buying a game I don't even get the opportunity to play. Is there even suppose to be a response to tickets raised???? stuff it I'll just go back to WOW at least that game works
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Stu5000 wrote:
    Well thanks for all that awesome advice guys... All of the numbers and letters are correct, there is no confusion between numbers and letters and I am entering the code at the correct link.... There seems to be no fix... the silence from the Tech support is deafening... I just love buying a game I don't even get the opportunity to play. Is there even suppose to be a response to tickets raised???? stuff it I'll just go back to WOW at least that game works

    Youll get silence from tech support because they have nothing at all to do with billing. You will either need to put in a ticket, or telephone billing. Tech support cannot help you.
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