"Not allowed to log into this server at this time".
I have subscribed the credit card payment method, I have tried to register the key code for the second time (but failed because the key is been already activated), but I'm receiving always the same result.
Why? I don't want lose other playing days.
Numero ordine: 805190
Data: 26-01-2010 15:32
Importo: 49.99 EUR
Addebitato a: *****
@****.***
Star Trek Online (Pre-Order)
Prezzo: 49.99 EUR
" CD Key " o della " Chiave multigiocatore ": *****-*****-*****-*****-EMHTN
Comments
Activated Features
* Star Trek online - Fileplanet Closed Beta access
* Star Trek Online - Preorder
* Star Trek Online Lifetime Subscription
* Star Trek Online - Digital Deluxe
Subscriptions
* ACTIVE
Update: The 'glitch' seems to have resolved on its own, but was unable to log in for about half an hour.
ETA: And have been playing on that key since Closed Beta, and was able to log on yesterday just fine.
So it's not because of my key. Is the account server borked, or is there a problem with a subset of keys (e.g. amazon.com people are getting locked out for whatever reason?)
edit: Just to add further info, I do have a lifetime subscription. Haven't had a problem with logging in before today.
re-edit: as the poster below says... THERE ARE FOUR LIGHTS! Damn Cardassians musta been torturing the login servers (short version, I can select a character and get in now.)
PS Tried again, works now. Server is back to seeing four lights, I suppose.
So, everything was fine for me until I used the Khan uniform code, assuming it might be related to something like that. Other things of note:
I live on the west coast in Oregon, I'm wireless and running Windows7 on my Bootcamp drive of my MacBook Pro. As I said before, everything was fine and working as it should until today. Any thoughts on this are welcomed. Please post your situation so that perhaps maybe we can figure this out... ummm... logically? *giggles* But yeah, I'm honestly wondering if it's something related to the code...
Do you guys have the same code or did you recently activate something like I did?
Well... I have a lifetime sub. I have all of my keys in (I know this because I'm running around in a TOS skirt and I have a playable borg).
So...is something wrong with my account?
"Star Trek Online - Retail"
Then your not going to be able to play. You need to enter your retail key. The "Beta Keys" are no longer active. So if you only have "Star Trek Online - Preorder" listed in your account, you need to enter your actual retail key into the account.
Also, if you got a Lifetime Subscription - Congrats! However, you still have to purchase the retail game to use it. So if it says "Star Trek Online Lifetime Subscription" but does not have the above listing, you need to buy it and enter the retail code.
Lifetime sub is not a substitute for buying the game. Retail key is how you prove you bought the game.
Account page says:
Activated Features
* Star Trek Online - Preorder
* Wrath of Khan Admiral's Uniform
* Star Trek Online - Digital Deluxe
Subscriptions
* Recurring 1-Month ACTIVE
Next Billing Date: Mar 4 2010
No, that's wrong. You don't have to buy the retail version if you're a lifetime subscriber.
I've been playing just fine until today, so I don't believe the 2 are related.
Plus Cryptic said lifetimers don't need to buy retail copy. I've seen the thread.
Download Game Client
Activated Features
Star Trek Online - Digital Retail
Subscriptions
Recurring 1-Month ACTIVE
Next Billing Date: Mar 6 2010
PayPal
Change this subscription
I'm wondering, can you use your hotkeys?
All keys entered, bought via steam, have a few randoms codes in there as well - help please
Activated Features
* Star Trek Online - Preorder
* Star Trek Online - Digital Retail
* Star Trek Online - Preorder
Subscriptions
* Recurring 1-Month ACTIVE
Next Billing Date: Mar 4 2010
Credit Card Last Four Digits: 2004
Look in to us not being able to log in please.
* Star Trek Online - Preorder
* Star Trek Online Lifetime Subscription
* Star Trek Online Del Taco Promotion C
* Star Trek Online - Collector's Edition
* Star Trek Online - Retail
See ... retail key has been entered.
I was playing fine this morning.. After lunch now I cannot log in.
What do you mean by that?
Please check and see what is wrong with your login server. Thank you.