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game wont go past character screen

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Yes im having some issues with the game ive just installed it on a new laptop with windows vista i log in and it gets to the character screen then it goes black and gives me this error screen.

Fatal Error: Error decompressing data. Verifying Files in the launcher may fix this issue.

Technical Details: ./piggs/texture3.hogg:
Texture_Library/Costumes/Avatars/Aliengen/Benzite/C_Head_benzite_0
1_D.Wtex: Error decompressing data. Verifying Files in the launcher
may fix this issue.


if anyone knows how i can fix this please tell me thank you.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Did you force verify the patcher? If not you can by opening the launcher, clicking options, and then checking the force verify box. This should run through all of the files and make sure they are all there and that none are corrupt.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I had this problem too. I thought it had something to do with the servers.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I had this too. I finally got past it and now I'm getting error decompressing data as soon as I enter the game right after character creation. I've tried deleting the file and repatching, no avail.

    Win7 / Nvidia 9500GT / 3GB RAM
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Ok. Run the game in administrator mode. (Right click the icon and run as admin).

    Now verify the files through the launcher. Also, post a dxdiag log here so we can see if you have any conflicts on your system
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