One of the devs stated that that was actually why it sucked. Apparently their new servers were junk and continued to commit hari kari whenever the going got tough. They had to put back the old reliables in the meantime.
Server capacity has been increased 75% over the last 2 weeks, but the new, faster, servers a causing a fractional second hang-up and it's causing Cryptic to move Shards until they can get the issues fixed.
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