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60days gametimecard issue

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Greetings from Germany,

I bought a 60 days gamecard in a local gamestore and now i can't enter the code in my account. The code is refused and doesn't work --- I controlled the spelling 40-50 times, tried different combinations, let it check by other persons, but nothing works!

I opened a ticket on February 10th but no answers yet.

Due to german law, i can't give the gametimecard back to store to get my money back.

What can i do to:

*Get the Problem solved

OR

*Get my money back


please excuse my english

Many Thanks for hints,
cya
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