I have not had any graphics problems with the game so far. I played lastnight and had no problems. After patching this morning and logging in I am unable to play. The graphics have become so bad I can't see anything but random shapes unless I keep the camera angle at just the right spot and even then most of the screen is blacked out. I have tried adjusting the various video options and even gone as far as turning everything to off or to it's lowest settings. While this has helped clear the screen I still get random shapes going through the screen as I move either in a station or in space.
I have the latest drivers for this card. I made sure of that and even reinstalled them this morning.
I would appreciate any suggestions that can be given on this. I will try whatever it takes to get this working again.
I have not had any graphics problems with the game so far. I played lastnight and had no problems. After patching this morning and logging in I am unable to play. The graphics have become so bad I can't see anything but random shapes unless I keep the camera angle at just the right spot and even then most of the screen is blacked out. I have tried adjusting the various video options and even gone as far as turning everything to off or to it's lowest settings. While this has helped clear the screen I still get random shapes going through the screen as I move either in a station or in space.
I have the latest drivers for this card. I made sure of that and even reinstalled them this morning.
I would appreciate any suggestions that can be given on this. I will try whatever it takes to get this working again.
I have the same problem as above with my wifes comp but she runs the ATI Radeon HD 4650. we installed the game and it required a driver update. I did the update and now the game is unplayable random colors, blackouts you name it. did something get missed in the last patch I have reinstalled the drivers about 20 times thinking its on our end
Please cryptic help me get her as hooked on the game as I am :cool:
just fired up Champions and guess what...it's having the same issue. I am starting to think that this new driver from ATI is the problem. I am going to try and find an older version to download or something.
If you have updated your drivers and getting the problems just rollback your drivers to the previous one.
Goto "Device Manager" in control panel.
Goto "Display Adapters".
Right Mouse click your graphics card and select properties.
Then select "Driver" tab
And click Roll Back Driver.
You dont even need to do that. I followed this post and he was correct it fixed the problems I was haveing.......no driver rollback required.
I just started a thread that recommends that you update directx. If you have tried everything else, you might try this, just run a search for: directx redist feb 2010 (I downloded from softpedia, bout 110mb). This fixed all my problems with an ati card on windows 7 (I think its a windows 7 issue and not a card/driver issue). If you have tried everything else, might as well give it a shot. Note: the exe extracts the files to a folder of your choosing, just run dxsetup as an administrator after that then reboot.
i have the 4850 graphics card. TRIBBLE ATI drivers, use the microsoft WDM drivers. i have same issues with GW and WOW.
so this WDM driver? where do you get this? I searched for it but get pages talking about audio drivers and video capture drivers but nothing about video display card drivers.
If you could be a bit more specific on where to get this I would like to give it a shot.
I have an ATI 4850 HD card as well, crashes the game at least twice a day, especially in ground combat...where are these WDM drivers you speak of? I've gotten the new directx 11 already, no change.
I have an ATI 4850 HD card as well, crashes the game at least twice a day, especially in ground combat...where are these WDM drivers you speak of? I've gotten the new directx 11 already, no change.
Install ati's radeon HD 3200, (laptop version or pc version, both same) then updated 3200 one time, and you should be fine. its what i did, but i do notice it lags more on ati antialiasing buffers and gpu output gets choked, make sure hypermem is on, this makes a difference. set antialiasing off or to lowest setting 2x, then turn off shaders and dynamic lighting fx, and see if that clears the lag gpu choke.. hope this helps a little. btw dx isnt the issue, its the driver "from" ati cards, the dont have the right gpu throtle specs from the game yet, some sort of code malfunction on newer ati drivers are the problem and need to be patched. My friend on champions is screaming about it too, lol... so from 2 gamers on multiple comps and laptops, i hope this might help some peeps........:p:p:D
i think problems was before update drivers else we do not update it.
if you want to return to last drivers just restore system to a restore point before install video drivers .
i think this will not resolve all problems but at least some of them.
I'm running an ATI Radeon HD 4870. Like most of you, I had no issues with the game until this week, and I've been using the same card since Open Beta
However, the game is still very playable for me.
Here's what I went through in case it helps with any of your scenarios:
Everything was fine until I decided to update to the latest Catalyst driver. I did this because EVE Online (which I also play) issued a patch, and afterwards I started getting really funky gamma problems in that game (screen far too dark). Updating the driver did mostly resolve that issue. Anyway, when next I logged into STO, I noticed on my cruiser's bridge that some of the textures were ripping pretty badly.
So, I went into the game's properties and cranked up anti-aliasing a bit. I also turned on dynamic lighting, since I was there. That's when the crashes began.
After turning on dynamic lighting, the game would crash every couple of hours while playing, usually in a ground map, during a fight. A hard crash too, because Cryptic's error handler wouldn't kick in afterwards. The Windows 7 event log gave me a helpful message that the faulting module was an ATI driver dll, with an error code of 0xc000005 (Access Denied). So basically, something made an illegal call and it crashed the game.
I also once or twice experienced even worse symptoms, including one where the ATI graphics driver deadlocked with something else and I had to reboot the system. Needless to say, something was very wrong.
So, I remembered that this all started after turning on dynamic lighting. The next time I launched the game, I turned that back off. Since then, I have not crashed, although it has only been a few days so far.
Anyway, I do not know if my story helps you all, but if you are experiencing problems with an ATI card right now - take a good hard look at the graphics options you have set in the game. Turning off some of the fancy stuff like dynamic lighting may very well help to clear it up.
I'm running an ATI Radeon HD 4870. Like most of you, I had no issues with the game until this week, and I've been using the same card since Open Beta
However, the game is still very playable for me.
Here's what I went through in case it helps with any of your scenarios:
Everything was fine until I decided to update to the latest Catalyst driver. I did this because EVE Online (which I also play) issued a patch, and afterwards I started getting really funky gamma problems in that game (screen far too dark). Updating the driver did mostly resolve that issue. Anyway, when next I logged into STO, I noticed on my cruiser's bridge that some of the textures were ripping pretty badly.
So, I went into the game's properties and cranked up anti-aliasing a bit. I also turned on dynamic lighting, since I was there. That's when the crashes began.
After turning on dynamic lighting, the game would crash every couple of hours while playing, usually in a ground map, during a fight. A hard crash too, because Cryptic's error handler wouldn't kick in afterwards. The Windows 7 event log gave me a helpful message that the faulting module was an ATI driver dll, with an error code of 0xc000005 (Access Denied). So basically, something made an illegal call and it crashed the game.
I also once or twice experienced even worse symptoms, including one where the ATI graphics driver deadlocked with something else and I had to reboot the system. Needless to say, something was very wrong.
So, I remembered that this all started after turning on dynamic lighting. The next time I launched the game, I turned that back off. Since then, I have not crashed, although it has only been a few days so far.
Anyway, I do not know if my story helps you all, but if you are experiencing problems with an ATI card right now - take a good hard look at the graphics options you have set in the game. Turning off some of the fancy stuff like dynamic lighting may very well help to clear it up.
Thanks Trace, I'll check my vid options to see if this helps. I fooled with it some, because I had the graphics all the way up. I guess I will start with what you mention first, since ground fighting is the only thing giving me hard crashes.
have you all tried turning off the dynamic lighting !? i have a 5870 and mine was unplayable on away missions but fine now iv turned the dynamic lighting off..
i read this idea on another thread by the way
sorry i havent had any probs after todays patch except the for random disconnects !!
which cat are you using iv been using 10.1 for over a week now...
Ive got a radeon 4850 in a xeon dual processor server running windows 2003 server and the game runs great. No graphics issues what so ever running at 1440x900 with all graphics options turned on and maxed.
The game fusses about my drivers being out of date everytime I run it but I learned a long time ago not to run the newest out from ati
I turned off dynamic lighting, and as you said, I have no problems now with the game. No crashes at all. Bad driver from ATI I guess. Thanks for the help guys!
I'm running an ATI Radeon HD 4870. Like most of you, I had no issues with the game until this week, and I've been using the same card since Open Beta
However, the game is still very playable for me.
Here's what I went through in case it helps with any of your scenarios:
Everything was fine until I decided to update to the latest Catalyst driver. I did this because EVE Online (which I also play) issued a patch, and afterwards I started getting really funky gamma problems in that game (screen far too dark). Updating the driver did mostly resolve that issue. Anyway, when next I logged into STO, I noticed on my cruiser's bridge that some of the textures were ripping pretty badly.
So, I went into the game's properties and cranked up anti-aliasing a bit. I also turned on dynamic lighting, since I was there. That's when the crashes began.
After turning on dynamic lighting, the game would crash every couple of hours while playing, usually in a ground map, during a fight. A hard crash too, because Cryptic's error handler wouldn't kick in afterwards. The Windows 7 event log gave me a helpful message that the faulting module was an ATI driver dll, with an error code of 0xc000005 (Access Denied). So basically, something made an illegal call and it crashed the game.
I also once or twice experienced even worse symptoms, including one where the ATI graphics driver deadlocked with something else and I had to reboot the system. Needless to say, something was very wrong.
So, I remembered that this all started after turning on dynamic lighting. The next time I launched the game, I turned that back off. Since then, I have not crashed, although it has only been a few days so far.
Anyway, I do not know if my story helps you all, but if you are experiencing problems with an ATI card right now - take a good hard look at the graphics options you have set in the game. Turning off some of the fancy stuff like dynamic lighting may very well help to clear it up.
This has been going on, on all ATI drivers since Champions online Beta, Hell, Cryptic has been aware of it since then, hence the "this option may stall on some cards"... yes, they actually have this written in the info popup when you highlight the dynamic lighting video option in-game. They know about the issue but it must be nearly impossible to fix or require a fundamental change in the game engine or something.
I turned off dynamic lighting, and as you said, I have no problems now with the game. No crashes at all. Bad driver from ATI I guess. Thanks for the help guys!
How do you turn off Dynamic Lighting? I'm currently using a Radeon X1900, too lazy to update to a newer card....
I found that if you can't possible go without dynamic lighting, reduce the number of lights to 2. Since doing this I have had no crashes with ground combat on a ATi 4870
I have not had any graphics problems with the game so far. I played lastnight and had no problems. After patching this morning and logging in I am unable to play...
Sounds like the game patch is the culprit. I have similar card (ATI 4850), running v9.1 drivers in Windows 7 64-bit environment. I just installed STO, and have same problem. Opening cinematic was unwatchable, with large blocks of colors onscuring picture, and view in starting lounge is mostly obscured by large black blocks and triangles. I turned dynamic lighting and anti-aliasing off, but no luck.
I am in process of downlaoding and installing new ATI drivers, but doesn't sound like this is likely to work, either.
I have a ATI 4850 and im not having these problems. im running the latest drivers from ati. Just make sure you use driver sweeper to get a clean install. I have dynamic lighting turned off as well, also post-processing is off.
Everything is pretty much on maximum. Try using the latest ati drivers with a clean install.
I bought a ati radeon hd4350
I am running windows xp home edition service pack 3, intel duel core 2.66 ghz, 2 gigs of ram, and
direct x9.0c, and I have over 39 gigs of system memory left.
I am getting major screen flickers- in space bad- and in ship and ground. I updated to the catylist most recent drivers,(10.1) and no help so far. getting desperate.
I don't know if this has been said yet, cause really I don't want to read it all, but for all the ATI guys having problems I had the same issues with artifacting, black splotches and all sorts of wierd graphical issues on my old HD4890's and current HD5870 cards.
The fix i used was to download the 9.12 drivers and hotfix, and now I run the game perfectly (with Dynamic lighting turned off anyway)
Win 7 Home 64-bit
Asus 790FX-GD70
AMD Phenom II x4 955 (o.c. 3.8ghz)
8x GB DDR 3 1600
2x HD5870 in crossfire
This has been going on, on all ATI drivers since Champions online Beta, Hell, Cryptic has been aware of it since then, hence the "this option may stall on some cards"... yes, they actually have this written in the info popup when you highlight the dynamic lighting video option in-game. They know about the issue but it must be nearly impossible to fix or require a fundamental change in the game engine or something.
I do think they put that pop--up their because it is not with in Cryptics power to fix the problem. Its a driver issue. Its ATI's unwillingness to fix it.
Turning off Dynamic Lighting fixed all my crashing problems. The only thing I have that annoys me at times is shadows on the ship models flicker, but only flicker when the ship in moving, its odd. Only way to get rid of that is to turn shadows to low but then everything looks TRIBBLE.
TBH though Shadows in most games with ATI cards look crappy. I think Supreme Commander is the only game I have where the shadows look decent.
You fan on the GPU aint running at 100%?!? What settings do you play at? I've been forced to reduce settings and tinker here and there with loads of other settings. The latest patch made things worse for me come GPU utilization.
Prior to the latest patch I had the card humming along on a nice 60% fanspeed with just dynamic lightning off and full screen occlusion off, no stuttering, no tearing. Just great gameplay.
I have a 4870, the only thing I have done is turn light sources down from 5 to 3, dynamic lighting is still on. Everything else is set at high. Vsync is on w/ triple buffering. Fan stays between 16%-22%.
EDIT: I'm using the catalyst 9.12 drivers because I find them more stable than the 10.1 drivers but I still want accelerated flash from flash 10.1b2.
I unistalled (and used Driver Sweeper) my updated ATI Catalyst drivers and reinstalled both the v9.1 and 9.8 drivers. In between, I launched the game and tweaked every in-game setting recommended in earlier posts. Still no luck; the screen is obliterated by huge chunky shapes in various colors and textures. I submitted a trouble ticket yesterday, but have not yet had a response from Cryptic tech support.
Guess it's back to ME2 for now. Kinda sucks that I'm burning up my 30-day free game time. SIGH...
I do think they put that pop--up their because it is not with in Cryptics power to fix the problem. Its a driver issue. Its ATI's unwillingness to fix it.
Turning off Dynamic Lighting fixed all my crashing problems. The only thing I have that annoys me at times is shadows on the ship models flicker, but only flicker when the ship in moving, its odd. Only way to get rid of that is to turn shadows to low but then everything looks TRIBBLE.
TBH though Shadows in most games with ATI cards look crappy. I think Supreme Commander is the only game I have where the shadows look decent.
So you're saying that no other game among the 20 or so others that I play employ dynamic lighting? I find this very hard to believe, because that would be the only explanation to the fact that I NEVER crash in ANY other game.
Comments
I have the same problem as above with my wifes comp but she runs the ATI Radeon HD 4650. we installed the game and it required a driver update. I did the update and now the game is unplayable random colors, blackouts you name it. did something get missed in the last patch I have reinstalled the drivers about 20 times thinking its on our end
Please cryptic help me get her as hooked on the game as I am :cool:
Goto "Device Manager" in control panel.
Goto "Display Adapters".
Right Mouse click your graphics card and select properties.
Then select "Driver" tab
And click Roll Back Driver.
Hope this helps !
I just started a thread that recommends that you update directx. If you have tried everything else, you might try this, just run a search for: directx redist feb 2010 (I downloded from softpedia, bout 110mb). This fixed all my problems with an ati card on windows 7 (I think its a windows 7 issue and not a card/driver issue). If you have tried everything else, might as well give it a shot. Note: the exe extracts the files to a folder of your choosing, just run dxsetup as an administrator after that then reboot.
trust me 15 min work and I am up and running
I downloaded the directx files as advised and applied them...no change.
I also tried the rollback option but the rollback button is grayed out and not selectable.
Any other ideas?
so this WDM driver? where do you get this? I searched for it but get pages talking about audio drivers and video capture drivers but nothing about video display card drivers.
If you could be a bit more specific on where to get this I would like to give it a shot.
Install ati's radeon HD 3200, (laptop version or pc version, both same) then updated 3200 one time, and you should be fine. its what i did, but i do notice it lags more on ati antialiasing buffers and gpu output gets choked, make sure hypermem is on, this makes a difference. set antialiasing off or to lowest setting 2x, then turn off shaders and dynamic lighting fx, and see if that clears the lag gpu choke.. hope this helps a little. btw dx isnt the issue, its the driver "from" ati cards, the dont have the right gpu throtle specs from the game yet, some sort of code malfunction on newer ati drivers are the problem and need to be patched. My friend on champions is screaming about it too, lol... so from 2 gamers on multiple comps and laptops, i hope this might help some peeps........:p:p:D
if you want to return to last drivers just restore system to a restore point before install video drivers .
i think this will not resolve all problems but at least some of them.
However, the game is still very playable for me.
Here's what I went through in case it helps with any of your scenarios:
Everything was fine until I decided to update to the latest Catalyst driver. I did this because EVE Online (which I also play) issued a patch, and afterwards I started getting really funky gamma problems in that game (screen far too dark). Updating the driver did mostly resolve that issue. Anyway, when next I logged into STO, I noticed on my cruiser's bridge that some of the textures were ripping pretty badly.
So, I went into the game's properties and cranked up anti-aliasing a bit. I also turned on dynamic lighting, since I was there. That's when the crashes began.
After turning on dynamic lighting, the game would crash every couple of hours while playing, usually in a ground map, during a fight. A hard crash too, because Cryptic's error handler wouldn't kick in afterwards. The Windows 7 event log gave me a helpful message that the faulting module was an ATI driver dll, with an error code of 0xc000005 (Access Denied). So basically, something made an illegal call and it crashed the game.
I also once or twice experienced even worse symptoms, including one where the ATI graphics driver deadlocked with something else and I had to reboot the system. Needless to say, something was very wrong.
So, I remembered that this all started after turning on dynamic lighting. The next time I launched the game, I turned that back off. Since then, I have not crashed, although it has only been a few days so far.
Anyway, I do not know if my story helps you all, but if you are experiencing problems with an ATI card right now - take a good hard look at the graphics options you have set in the game. Turning off some of the fancy stuff like dynamic lighting may very well help to clear it up.
Thanks Trace, I'll check my vid options to see if this helps. I fooled with it some, because I had the graphics all the way up. I guess I will start with what you mention first, since ground fighting is the only thing giving me hard crashes.
i read this idea on another thread by the way
sorry i havent had any probs after todays patch except the for random disconnects !!
which cat are you using iv been using 10.1 for over a week now...
The game fusses about my drivers being out of date everytime I run it but I learned a long time ago not to run the newest out from ati
I run the omega drivers not ati's released ones.
http://www.driverheavendownloads.net/omegadrive.htm
as suggested by a previous poster I did a system restore to before applying the newer drivers and am now able to play STO again.
Just want to say thanks to everyone that helped by offering suggestions.
This has been going on, on all ATI drivers since Champions online Beta, Hell, Cryptic has been aware of it since then, hence the "this option may stall on some cards"... yes, they actually have this written in the info popup when you highlight the dynamic lighting video option in-game. They know about the issue but it must be nearly impossible to fix or require a fundamental change in the game engine or something.
How do you turn off Dynamic Lighting? I'm currently using a Radeon X1900, too lazy to update to a newer card....
Sounds like the game patch is the culprit. I have similar card (ATI 4850), running v9.1 drivers in Windows 7 64-bit environment. I just installed STO, and have same problem. Opening cinematic was unwatchable, with large blocks of colors onscuring picture, and view in starting lounge is mostly obscured by large black blocks and triangles. I turned dynamic lighting and anti-aliasing off, but no luck.
I am in process of downlaoding and installing new ATI drivers, but doesn't sound like this is likely to work, either.
Everything is pretty much on maximum. Try using the latest ati drivers with a clean install.
I am running windows xp home edition service pack 3, intel duel core 2.66 ghz, 2 gigs of ram, and
direct x9.0c, and I have over 39 gigs of system memory left.
I am getting major screen flickers- in space bad- and in ship and ground. I updated to the catylist most recent drivers,(10.1) and no help so far. getting desperate.
The fix i used was to download the 9.12 drivers and hotfix, and now I run the game perfectly (with Dynamic lighting turned off anyway)
Win 7 Home 64-bit
Asus 790FX-GD70
AMD Phenom II x4 955 (o.c. 3.8ghz)
8x GB DDR 3 1600
2x HD5870 in crossfire
I do think they put that pop--up their because it is not with in Cryptics power to fix the problem. Its a driver issue. Its ATI's unwillingness to fix it.
Turning off Dynamic Lighting fixed all my crashing problems. The only thing I have that annoys me at times is shadows on the ship models flicker, but only flicker when the ship in moving, its odd. Only way to get rid of that is to turn shadows to low but then everything looks TRIBBLE.
TBH though Shadows in most games with ATI cards look crappy. I think Supreme Commander is the only game I have where the shadows look decent.
You fan on the GPU aint running at 100%?!? What settings do you play at? I've been forced to reduce settings and tinker here and there with loads of other settings. The latest patch made things worse for me come GPU utilization.
Prior to the latest patch I had the card humming along on a nice 60% fanspeed with just dynamic lightning off and full screen occlusion off, no stuttering, no tearing. Just great gameplay.
EDIT: I'm using the catalyst 9.12 drivers because I find them more stable than the 10.1 drivers but I still want accelerated flash from flash 10.1b2.
Guess it's back to ME2 for now. Kinda sucks that I'm burning up my 30-day free game time. SIGH...
So you're saying that no other game among the 20 or so others that I play employ dynamic lighting? I find this very hard to believe, because that would be the only explanation to the fact that I NEVER crash in ANY other game.