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How Long Does It Take To Get A Ticket Answered!

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Does Anybody Know Because I Have Been Waiting A Week For An Answer To My Ticket?
Post edited by baddmoonrizin on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    could be awhile, they have a few 100k's of them
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    As long as it takes.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Cryptic does not respond to tickets, only if they require a GM action.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Depends on what you ticketed? Did you bug a mission... then you probably won't get a response. Will be fixed in a future patch.

    Was it a "I'm stuck" ticket or anything game haulting - could be a while. Should try searching the forums and see if anyone has had similiar issues and posted a fix or workaround.

    Or maybe post it here and see if anyone can help.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    _Shamrock_ wrote:
    Cryptic does not respond to tickets, only if they require a GM action.

    im pretty sure they do respnd to tickets
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    We could give more accurate info you let us know exactly what you ticketed?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Astronaut wrote:
    im pretty sure they do respnd to tickets

    Other than an automated response, they do not, unless it requires a GM attention. They get far too many tickets to talk to everyone with a ticket.
This discussion has been closed.