test content
What is the Arc Client?
Install Arc

Ok Cryptic, do you want STO to survive?

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Here's what you probably SHOULD do.

1. You left the Beta waaay too soon. Pull the product from stores and reopen it as a beta. Fix your server stability, fix the missions (Remove bugs, find a middle ground with bosses instead of either too weak or almost unbeatable), oh yeah you might want to do something about the exchange ie. add a sorting function, and expiration dates on the items so they don't sit there until they sell.

2. Get everyone access to the extra content they PAID REAL MONEY FOR.

3. Enrich your plot. I'm only a Lt Cdr 7 and I'm down to patrol missions. Add more side quests to further the overall plot.

4. Make sure the product keys you sell actually work. My retail key worked, but it gave me no game time. I had to buy another month of play time to log inafter the grace period ended.



Those are my biggest beefs with the game, I'm sure there are some others who agree and have other major items that need to be fixed.
Post edited by baddmoonrizin on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Upfalling wrote:
    Here's what you probably SHOULD do.

    1. You left the Beta waaay too soon. Pull the product from stores and reopen it as a beta. Fix your server stability, fix the missions (Remove bugs, find a middle ground with bosses instead of either too weak or almost unbeatable), oh yeah you might want to do something about the exchange ie. add a sorting function, and expiration dates on the items so they don't sit there until they sell.

    Im not going to touch the other things you said, as they could be interpreted as good fixes for very genuine complaints.

    But this?

    You do realize that millions of copies have already been sold around the globe, dont you? And, if youve been playing the game, you must realize that a lot of those things you mentioned are being worked on as we speak. That is why were having so much downtime. Should STO have remained in beta longer? Perhaps. But thats really beside your point. Trying to issue a mass recall of a product that has been in stores for almost 2 weeks now, just to fix problems that not only can be but ARE being worked on even as the copies youve already sold are being used? That would be borderline suicide on Cryptics part, not to mention incredibly stupid. What your suggesting is akin to taking someone to the emergency room for a hangnail.

    Heres a suggestion for you. Stop paying your monthly sub until all of the problems you perceive to be in the game are fixed. As I stated, everything in your post is being worked on, and any content gaps in the game can be filled with, well, more content. But its going to take time. Either have patience, of stop wasting your time and money playing a game that you believe isn't ready for purchase.

    Also, you should know that everything you point out here has been talked to death in other threads. Unless you have some decent ideas to add besides pulling a Toyota, you might want to find those threads and see whats already been said.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Im not going to touch the other things you said, as they could be interpreted as good fixes for very genuine complaints.

    But this?

    You do realize that millions of copies have already been sold around the globe, dont you? And, if youve been playing the game, you must realize that a lot of those things you mentioned are being worked on as we speak. That is why were having so much downtime. Should STO have remained in beta longer? Perhaps. But thats really beside your point. Trying to issue a mass recall of a product that has been in stores for almost 2 weeks now, just to fix problems that not only can be but ARE being worked on even as the copies youve already sold are being used? That would be borderline suicide on Cryptics part, not to mention incredibly stupid. What your suggesting is akin to taking someone to the emergency room for a hangnail.

    Heres a suggestion for you. Stop paying your monthly sub until all of the problems you perceive to be in the game are fixed. As I stated, everything in your post is being worked on, and any content gaps in the game can be filled with, well, more content. But its going to take time. Either have patience, of stop wasting your time and money playing a game that you believe isn't ready for purchase.

    Also, you should know that everything you point out here has been talked to death in other threads. Unless you have some decent ideas to add besides pulling a Toyota, you might want to find those threads and see whats already been said.

    I'm aware of the large numbers sold. Quite frankly it's their fault. They had ample evidence that the game wasn't ready to launch but they launched it anyway.

    And all Toyota did was say you shouldn't be driving some of their cars. They didn't stop all production and remove every new Toyota from the lot to pretty much start over.


    As far as borderline suicide, launching a game before it's ready can bankrupt a company faster than stopping sales and taking it back to beta. Atleast if you do the latter people think you're trying.



    And where did I say recall the product? I said remove it from the shelves. I'm not sure if you know this, but stores and places to put things that aren't on the shelf other than sending it back to the manufactuer.

    And no, we aren't having large downtimes to fix issues, Most of them are server crashes. Probably for the same issues in the beta of not having enough server space to handle the volume of players they have. There are still times I try to log in and I'm put at the end of a 7,000 person que line. It also says it will disappear when you're turn is there and you'll loh in. But after a minute it auto logs you out, often times I come back to be even further back in the line.

    So the servers are still probably the biggest issue right now. And you shouldn't have to take the game offline once a week to patch and do small fixes, especially so soon after the launch when you KNEW it wasn't ready.


    I'm still holding on to my three buddy passes so I don't pull any of my friends into this **** fest yet. For now I'm trying to hold my attention and wait for them to fix it, but the problems shouldn't be here because they had a two stage beta. And I've seen very few responses from Cryptic adressing the issues. I have yet to see an apology for relasing the game before it was ready. I'm not like some people demanding a refund, but I have to laugh at them for spending $250 for a lifetime membership. I'm fine with cutting my losses on STO, but there shouldn't be a reason for any of us to do that.

    I've been patient, I've tried to see things from their point of view. But when you get down to it, they relased a game too soon, probably for money. Now they have a ticking time bomb that they either fix fast enough, or it blows up in their face and they lose millions on it.

    There's a term for this, but I can't recall it. I belive it was Bungieitis (Producing a horrible game to follow something great, and releasing a load of TRIBBLE just for the money).
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Upfalling wrote:
    I'm aware of the large numbers sold. Quite frankly it's their fault. They had ample evidence that the game wasn't ready to launch but they launched it anyway.


    There's a term for this, but I can't recall it. I belive it was Bungieitis (Producing a horrible game to follow something great, and releasing a load of TRIBBLE just for the money).


    lol. Bungieitis

    I think that refers to Sony Online Entertainment, but it does work in this case.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Upfalling wrote:
    Here's what you probably SHOULD do.

    1. You left the Beta waaay too soon. Pull the product from stores and reopen it as a beta. Fix your server stability, fix the missions (Remove bugs, find a middle ground with bosses instead of either too weak or almost unbeatable), oh yeah you might want to do something about the exchange ie. add a sorting function, and expiration dates on the items so they don't sit there until they sell. - Having been in closed beta, I can agree that the game should have stayed in development longer. For an MMO release though, this has been pretty smooth though.

    2. Get everyone access to the extra content they PAID REAL MONEY FOR. - You have access to the content you paid for already. When more is available, you will have access to that as well. Not sure what "secret squirrel" content you are thinking about.

    3. Enrich your plot. I'm only a Lt Cdr 7 and I'm down to patrol missions. Add more side quests to further the overall plot. - explore missions, skill up to LtCDR 8 and you will get more episodes. Lots of stuff to do, you just have to be the right level to get it.

    4. Make sure the product keys you sell actually work. My retail key worked, but it gave me no game time. I had to buy another month of play time to log inafter the grace period ended. - The pre-order keys were FUBAR yes. I myself got items from one retailer when I ordered from another. Now in regards to your alleged purchase of 30 days play time, you are incorrect. Standard industry practice is to require the player to set up a subscription plan with payment details before they can take advantage of their free play period. If you plan on using game cards once they are available, make sure to cancel your current sub plan, and only then should you use the game card key.


    Those are my biggest beefs with the game, I'm sure there are some others who agree and have other major items that need to be fixed.

    I hope that helps out some.

    EDITED to change color, hurt my eyes.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    You realise that cryptic wanted about 3 more months of beta but Atari forced them to launch because of a deadline right? There's question one answered.

    Extra content that we paid for is coming as Cryptic have said here.
    http://www.startrekonline.com/upcoming_content
    Granted there isn't a specific time yet but I am assuming we'll get it after the problems we have now are fixed.

    I agree some more story driven missions would be great. This so far is the only downpoint I have with STO atm.

    Lastly the retail key isn't suppose to give you game time. Anyone who has any experience with MMO's would know that. You get your gameplay through SUBSCRIPTIONS. I myself have a lifetime so I don't ever have to worry about it again.

    There we go all answered and by someone who doesn't work at cryptic. All the infomation is out there people you just need to search for it ;)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Sounds like you are leaving, can I have your stuff?!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Sounds like you are leaving, can I have your stuff?!

    I'm just wondering why every thread like this has a post like this in it.

    Do they really give it to you?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Upfalling wrote:
    There's a term for this, but I can't recall it. I belive it was Bungieitis (Producing a horrible game to follow something great, and releasing a load of TRIBBLE just for the money).

    Since when has Bungie released a horrible game?
    Maybe Gnop was, but none of the Halo's were.

    What about Call-Of-Duty-itus?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Since when has Bungie released a horrible game?
    Maybe Gnop was, but none of the Halo's were.

    What about Call-Of-Duty-itus?

    I'd settle for that really disappointed with what's happened to the CoD games.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    DeWitt_LSF wrote:
    I hope that helps out some.

    EDITED to change color, hurt my eyes.

    Yes, some companies do require the billing info to start the free period. I have a Visa prepaid with no money on it, it wouldn't take. So I give them my working card info, I now have a $15 difference in my account balance while it processes the charge. It should hit monday.

    And I was referring to all the complaints about Mirror Mirror, how some people can't get it on female characters, and others can't get it at all.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Soltark wrote: »
    You realise that cryptic wanted about 3 more months of beta but Atari forced them to launch because of a deadline right? There's question one answered.

    Extra content that we paid for is coming as Cryptic have said here.
    http://www.startrekonline.com/upcoming_content
    Granted there isn't a specific time yet but I am assuming we'll get it after the problems we have now are fixed.

    I agree some more story driven missions would be great. This so far is the only downpoint I have with STO atm.

    Lastly the retail key isn't suppose to give you game time. Anyone who has any experience with MMO's would know that. You get your gameplay through SUBSCRIPTIONS. I myself have a lifetime so I don't ever have to worry about it again.

    There we go all answered and by someone who doesn't work at cryptic. All the infomation is out there people you just need to search for it ;)

    Well when the box says 30 days of gmaeplay included. It generally means one month of play is included.

    On the back of the cover, at the bottom it says: "Paid subscription required- 30 days of gameplay included"
    That means that it has 30 days of gameplay included. I shouldn't have had to buy another month to start playing.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Upfalling wrote:
    Well when the box says 30 days of gmaeplay included. It generally means one month of play is included.

    On the back of the cover, at the bottom it says: "Paid subscription required- 30 days of gameplay included"
    That means that it has 30 days of gameplay included. I shouldn't have had to buy another month to start playing.

    Ah I see the problem now. That's an odd one. Is there any other codes in your box that just the retail code?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Since when has Bungie released a horrible game?
    Maybe Gnop was, but none of the Halo's were.

    What about Call-Of-Duty-itus?

    No no no no, Halo original was good. Halo 2, ball slipped a little, Halo 3, ball fell like a dead man, Halo Wars was just lol bad, I haven't had a chance to play ODST yet, and Reach looks like it has potential although the early looks already break the story to Halo. If you read the books you know they all looked the same with their armor on, they didn't customize it and some of them aren't even wearing Mjolnir Mk V. It looks like the S3 suit on the cover of Ghosts of Onyx.

    Also, Bungie made Oni which was fun, but a very lacking game.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Soltark wrote: »
    Ah I see the problem now. That's an odd one. Is there any other codes in your box that just the retail code?

    Nope, just the code in the back of the concept art book.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Upfalling wrote:
    Here's what you probably SHOULD do.

    1. You left the Beta waaay too soon. Pull the product from stores and reopen it as a beta. Fix your server stability, fix the missions (Remove bugs, find a middle ground with bosses instead of either too weak or almost unbeatable), oh yeah you might want to do something about the exchange ie. add a sorting function, and expiration dates on the items so they don't sit there until they sell.

    2. Get everyone access to the extra content they PAID REAL MONEY FOR.

    3. Enrich your plot. I'm only a Lt Cdr 7 and I'm down to patrol missions. Add more side quests to further the overall plot.

    4. Make sure the product keys you sell actually work. My retail key worked, but it gave me no game time. I had to buy another month of play time to log inafter the grace period ended.

    Those are my biggest beefs with the game, I'm sure there are some others who agree and have other major items that need to be fixed.

    I completely disagree, I've been through beta, the game is too good to be beta again, not mentioning the fact that it's ridiculous what you're writing.
    I agree that things have to be fixed, but I can wait for them and still have fun. I'm LC8, and I have plenty of things to do, not just patrol missions. Have you tried dynamic content at least? Fleet fights, pvp, exploration missions, you can always re-do some old missions you liked if you want, and there's always plot.
    As to the issues you have with your code, you should have opened ticket for cryptic to solve it for you, not just become the victim of your lack of action.
    If you don't want all that, just leave., otherwise, join some fleet and have a good time teaming with others.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Upfalling wrote:
    Nope, just the code in the back of the concept art book.

    I am at a loss then. Good luck with getting your game time
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Upfalling wrote:
    Yes, some companies do require the billing info to start the free period. I have a Visa prepaid with no money on it, it wouldn't take. So I give them my working card info, I now have a $15 difference in my account balance while it processes the charge. It should hit monday.

    And I was referring to all the complaints about Mirror Mirror, how some people can't get it on female characters, and others can't get it at all.

    Some banks do what is called a hold on your account. They temporarily remove the amount until they can verify that the charge is legit, and then remove the hold in a few business days time. Call your bank for verification that is indeed what has happened, I bet my money that it is. My old bank used to have a standard $20 hold for any charge under that amount, while my new bank only has a $1 hold.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I'm just wondering why every thread like this has a post like this in it.

    Do they really give it to you?

    The can i have your stuff thing started in eve online where every time there was some whiny carbear tard crying cause they just lost the mining battleship while they were afk in low sec space, someone would always say can i have your stuff. and its gone on from there.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Upfalling wrote:
    No no no no, Halo original was good. Halo 2, ball slipped a little, Halo 3, ball fell like a dead man, Halo Wars was just lol bad, I haven't had a chance to play ODST yet, and Reach looks like it has potential although the early looks already break the story to Halo. If you read the books you know they all looked the same with their armor on, they didn't customize it and some of them aren't even wearing Mjolnir Mk V. It looks like the S3 suit on the cover of Ghosts of Onyx.

    Also, Bungie made Oni which was fun, but a very lacking game.

    Uh, if you didn't know:
    All the Spartans are SPARTAN-III's in Reach except Jorge, who's a SPARTAN-II.

    They ARE wearing the SPI armor.

    Halo 3 was good, although Halo 2 and Halo Wars were not.
    Halo Wars doesn't even count though.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Ngaio wrote: »
    I completely disagree, I've been through beta, the game is too good to be beta again, not mentioning the fact that it's ridiculous what you're writing.
    I agree that things have to be fixed, but I can wait for them and still have fun. I'm LC8, and I have plenty of things to do, not just patrol missions. Have you tried dynamic content at least? Fleet fights, pvp, exploration missions, you can always re-do some old missions you liked if you want, and there's always plot.
    As to the issues you have with your code, you should have opened ticket for cryptic to solve it for you, not just become the victim of your lack of action.
    If you don't want all that, just leave., otherwise, join some fleet and have a good time teaming with others.

    I disagree with your disagree, i too was in beta and there were many of us who all said that the game needed more development time, there are still bugs to this day that we identifed in beta that have never been fixed and i still have open tickets of bug reports from beta that havent been actioned.

    Im sorry i like this game asmuch as the rest of you and i do want it to succeed but im not going to walk round with blinkers on pretending that the game is perfect when its clearly not, all you are doing is harming the future of the game,

    You might be happy to roll over and take a half botched game, but 90% of the consumers out there wont be, when they buy a game they want it complete not half done and you have to wait a month for the other half, this will have a massive effect on the subscription base and ultimately the game itself, if there is no monry coming in then there will be no development going in to the game,

    And tbh stos longevity is already in question, its too easy and dosnt require people to work together which is what an mmo should encourage. this is a massive multiplayer online single player game and needs addressed asap.

    I know the fanboys will flame away at this and call me a troll ect and meh i dont care at the end of the day its the truth.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    TheHand wrote: »
    I disagree with your disagree, i too was in beta and there were many of us who all said that the game needed more development time, there are still bugs to this day that we identifed in beta that have never been fixed and i still have open tickets of bug reports from beta that havent been actioned.

    Im sorry i like this game asmuch as the rest of you and i do want it to succeed but im not going to walk round with blinkers on pretending that the game is perfect when its clearly not, all you are doing is harming the future of the game,

    You might be happy to roll over and take a half botched game, but 90% of the consumers out there wont be, when they buy a game they want it complete not half done and you have to wait a month for the other half, this will have a massive effect on the subscription base and ultimately the game itself, if there is no monry coming in then there will be no development going in to the game,

    And tbh stos longevity is already in question, its too easy and dosnt require people to work together which is what an mmo should encourage. this is a massive multiplayer online single player game and needs addressed asap.

    I know the fanboys will flame away at this and call me a troll ect and meh i dont care at the end of the day its the truth.

    I understand your point, but flooding forums with ideas like OP is pointless. Nobody is gonna waste even more money on such an action. That would not only destroy the company but also took most customers away.
    Also, I don't think 90% will go away, in fact, if you look at the forums more closely, most of the people is actualy having some fun, and if it's 25-50% that will stay it's still enough to keep it begin fixed and developed.
    I'm not saying that this game is perfect, no, it's disappointing in most areas, after all it's based on engine that wasn't ment for space game. I'm also aware of all the issues we had in OB, but you know, it's time to move on, and because currently there's nothing better of ST franchise on the market, I'm gonna play it, and do things with friends in game to have some fun, after all it's not that expensive.

    Cheers
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I'm just wondering why every thread like this has a post like this in it.

    Do they really give it to you?

    There is a good chance I will give all of mine away on March 4th, the last day of my sub.

    If I return to the game later this year, I would not mind starting over.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Ngaio wrote: »
    I understand your point, but flooding forums with ideas like OP is pointless. Nobody is gonna waste even more money on such an action. That would not only destroy the company but also took most customers away.
    Also, I don't think 90% will go away, in fact, if you look at the forums more closely, most of the people is actualy having some fun, and if it's 25-50% that will stay it's still enough to keep it begin fixed and developed.
    I'm not saying that this game is perfect, no, it's disappointing in most areas, after all it's based on engine that wasn't ment for space game. I'm also aware of all the issues we had in OB, but you know, it's time to move on, and because currently there's nothing better of ST franchise on the market, I'm gonna play it, and do things with friends in game to have some fun, after all it's not that expensive.

    Cheers

    Sorry but you misunderstand what i meant by 90% of the consumers wont be happy, i wasnt refering to your hardcore mmo players who know about teathing problems im talking about avrage joe who goes in to a games store and goes oh that game looks good lets buy it, im talking about the retail customers. also i wasnt saying they would all leave i was saying that they wont be happy abut the game been half done on release, its like buying the new bioshock and getting to the last level and getting a message up saying the dlc for the last boss will be available in 2 months time, you wouldnt stand for that would you?


    but yeah your right there are too many of these posts
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Upfalling wrote:
    I'm aware of the large numbers sold. Quite frankly it's their fault. They had ample evidence that the game wasn't ready to launch but they launched it anyway.

    And all Toyota did was say you shouldn't be driving some of their cars. They didn't stop all production and remove every new Toyota from the lot to pretty much start over.


    As far as borderline suicide, launching a game before it's ready can bankrupt a company faster than stopping sales and taking it back to beta. Atleast if you do the latter people think you're trying.



    And where did I say recall the product? I said remove it from the shelves. I'm not sure if you know this, but stores and places to put things that aren't on the shelf other than sending it back to the manufactuer.

    And no, we aren't having large downtimes to fix issues, Most of them are server crashes. Probably for the same issues in the beta of not having enough server space to handle the volume of players they have. There are still times I try to log in and I'm put at the end of a 7,000 person que line. It also says it will disappear when you're turn is there and you'll loh in. But after a minute it auto logs you out, often times I come back to be even further back in the line.

    So the servers are still probably the biggest issue right now. And you shouldn't have to take the game offline once a week to patch and do small fixes, especially so soon after the launch when you KNEW it wasn't ready.


    I'm still holding on to my three buddy passes so I don't pull any of my friends into this **** fest yet. For now I'm trying to hold my attention and wait for them to fix it, but the problems shouldn't be here because they had a two stage beta. And I've seen very few responses from Cryptic adressing the issues. I have yet to see an apology for relasing the game before it was ready. I'm not like some people demanding a refund, but I have to laugh at them for spending $250 for a lifetime membership. I'm fine with cutting my losses on STO, but there shouldn't be a reason for any of us to do that.

    I've been patient, I've tried to see things from their point of view. But when you get down to it, they relased a game too soon, probably for money. Now they have a ticking time bomb that they either fix fast enough, or it blows up in their face and they lose millions on it.

    There's a term for this, but I can't recall it. I belive it was Bungieitis (Producing a horrible game to follow something great, and releasing a load of TRIBBLE just for the money).

    Really? So the server not kicking me out once every 10 minutes like it did in open beta and head start is just my imagination, huh? And all those patch notes that have been released detailing all the changes they've made? Guess I just made that up too.

    And yes I'm aware that there are other places to put things in stores besides shelves. They're called stockrooms. Problem is, things tend not to sell as well when they're placed in a stockroom as opposed to places where customers can get to them, like oh say, shelves. So basically what your saying is, you dont necessarily want Atari to recall every copy of STO distributed, you just want them to ask the retailers to place them back in their stockrooms to take up space until Cryptic deems the product is "ready" to be sold to the rest of the public. Ok I get it now. That makes a lot more sense than an all out recall. Im sure every single retailer all over the world would be more than happy to sit on stock that could be making them money. Hell I bet Atari would be relieved even. Hell, they might have spent who knows how much money producing and shipping these game disc out, and sure they'd be losing who knows how much money in subscription fees in the mean time, but at least they'd be able to sleep well knowing they're doing the right thing as far as the consumers are concerned. Ok, yeah. Sounds like a great plan.

    Now I want to reiterate, I'm not saying your wrong about the game being released to early. What I'm saying is halting game production, asking retailers to sit on merchandise, and issuing a public apology for making a TRIBBLE game (which, in case you haven't noticed, is an assessment that not everyone agrees with), is corporate SUICIDE. Your basically saying that you want them to admit their product sucks, tell people not to buy it, and lose out on untold thousands of dollars a month in subscription fees while they try to fix their crappy game and damaged reputation. Thing is, the games out. Lots of people have already bought it. The money is already rolling in, and content and bug fixes are already being implemented. So I guess what I'm basically saying to you is, get real. Money makes the world go around, whether you like it or not. The best thing you can do if you don't agree with the way that Atari and Cryptic have handled this game so far is to not give them anymore money, not make childish, ridiculous demands to unseen corporate forces that don't really give a rats bunghole what you think they should do, because they've already done what they've done, and are making a pretty good profit off of it.

    Bottom line? Your about 2 months too late for this discussion. Grow up and start voicing your criticisms in a constructive, intelligent way, or don't voice them at all.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Upfalling wrote:
    Here's what you probably SHOULD do.

    1. You left the Beta waaay too soon. Pull the product from stores and reopen it as a beta. Fix your server stability, fix the missions (Remove bugs, find a middle ground with bosses instead of either too weak or almost unbeatable), oh yeah you might want to do something about the exchange ie. add a sorting function, and expiration dates on the items so they don't sit there until they sell.

    2. Get everyone access to the extra content they PAID REAL MONEY FOR.

    3. Enrich your plot. I'm only a Lt Cdr 7 and I'm down to patrol missions. Add more side quests to further the overall plot.

    4. Make sure the product keys you sell actually work. My retail key worked, but it gave me no game time. I had to buy another month of play time to log inafter the grace period ended.



    Those are my biggest beefs with the game, I'm sure there are some others who agree and have other major items that need to be fixed.

    No.
    STO will survive just fine.
    I haven't seen most of the bugs people make up on the forums.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    DeWitt_LSF wrote:
    Some banks do what is called a hold on your account. They temporarily remove the amount until they can verify that the charge is legit, and then remove the hold in a few business days time. Call your bank for verification that is indeed what has happened, I bet my money that it is. My old bank used to have a standard $20 hold for any charge under that amount, while my new bank only has a $1 hold.

    I'm not TRIBBLE, I've used my card as credit before. It's usually a 24 hour hold. Saved my behind plenty o times. Suckin fumes the day before payday and no money to get enough gas to get home. Yep, I'm familiar with that function...:o

    And STO is the only thing I've run it as credit on for $15 in the past month, so I know that's what it is. I've got the bank and lifelock set up to stop any charge I don't ok. Sort of aggrivating though, everytime I do an online charge I get two phone calls. =/ But I'd rather that then have my card info stolen a 6th time...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Really? So the server not kicking me out once every 10 minutes like it did in open beta and head start is just my imagination, huh? And all those patch notes that have been released detailing all the changes they've made? Guess I just made that up too.

    And yes I'm aware that there are other places to put things in stores besides shelves. They're called stockrooms. Problem is, things tend not to sell as well when they're placed in a stockroom as opposed to places where customers can get to them, like oh say, shelves. So basically what your saying is, you dont necessarily want Atari to recall every copy of STO distributed, you just want them to ask the retailers to place them back in their stockrooms to take up space until Cryptic deems the product is "ready" to be sold to the rest of the public. Ok I get it now. That makes a lot more sense than an all out recall. Im sure every single retailer all over the world would be more than happy to sit on stock that could be making them money. Hell I bet Atari would be relieved even. Hell, they might have spent who knows how much money producing and shipping these game disc out, and sure they'd be losing who knows how much money in subscription fees in the mean time, but at least they'd be able to sleep well knowing they're doing the right thing as far as the consumers are concerned. Ok, yeah. Sounds like a great plan.

    Now I want to reiterate, I'm not saying your wrong about the game being released to early. What I'm saying is halting game production, asking retailers to sit on merchandise, and issuing a public apology for making a TRIBBLE game (which, in case you haven't noticed, is an assessment that not everyone agrees with), is corporate SUICIDE. Your basically saying that you want them to admit their product sucks, tell people not to buy it, and lose out on untold thousands of dollars a month in subscription fees while they try to fix their crappy game and damaged reputation. Thing is, the games out. Lots of people have already bought it. The money is already rolling in, and content and bug fixes are already being implemented. So I guess what I'm basically saying to you is, get real. Money makes the world go around, whether you like it or not. The best thing you can do if you don't agree with the way that Atari and Cryptic have handled this game so far is to not give them anymore money, not make childish, ridiculous demands to unseen corporate forces that don't really give a rats bunghole what you think they should do, because they've already done what they've done, and are making a pretty good profit off of it.

    Bottom line? Your about 2 months too late for this discussion. Grow up and start voicing your criticisms in a constructive, intelligent way, or don't voice them at all.[/QUOTE]

    Highlight 1: Half the damn time I get kicked out while trying to pick which character to finish logging in on. I lose 45+ minutes a day to random login server issues, I sometimes have massive instance load time in which the server stops responding, and I had neither of those issues in the beta. I only had the server dropping fairly often as a whole. And that wasn't as often as these are.

    Highlight 2: Okay, we can stop giving them money, they'll do what most everyone does nowadays. They'll cry to Congress and say they need money, boom bailout.

    Highlight 3: I'm sorry, I thought this format was intelligent and constructive, especially when you look at the thousands of hate threads that propose NO soloutions what-so-ever, and the hundreds of people in Zone spamming more than the people trying to sell you energy credits. I laid out my beefs, put forth my opinion, and left it there for all to see. You're reaction to it, is the childish part. Everyone is entitled to their own opinion, YOU need to grow up and except that. If you don't want to see any topics discussing the shortcomings of STO, there's a simple fix. That little "x" button usually in the top right of your browser, CLICK IT, then there you go, you don't have to see them anymore. So go take your estrogen, and wipe the blood off your TRIBBLE, people have opinions and they're vocing them DEAL WITH IT.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Touched a nerve, did I? :D
    Upfalling wrote:
    Highlight 1: Half the damn time I get kicked out while trying to pick which character to finish logging in on. I lose 45+ minutes a day to random login server issues, I sometimes have massive instance load time in which the server stops responding, and I had neither of those issues in the beta. I only had the server dropping fairly often as a whole. And that wasn't as often as these are.

    So heres the meat and potatoes of your argument. This is why your really ****ed off. I agree, that sucks fat hairy ones. If I were experiencing the same problems, even after all the trouble in open beta and headstart, Id more than likely be a little peeved too. All I can say is that from my perspective, and many others, these issues have gotten a lot better, if not been resolved completely. Any number of things could be going on that could be giving you these problems, but I'm not here to speculate. Thats a matter thats best left between you and Cryptic. As I stated earlier, I agree that this game should have stayed in beta longer. It has bugs and lots of them. It also has server stability issues. But from my perspective, both of these things have gotten better in the first 12 days since release, which tells me that Cryptic is working on it. Dont get me wrong, I'm not a "Cryptic can do no wrong Zombie". I just try to see things as the way they are, instead of crying about the way I think things should have been. I'm sorry that your experience has been different than mine, and I sincerly hope your problems get resolved in a satisfactory way. Best of luck.
    Upfalling wrote:
    Highlight 2: Okay, we can stop giving them money, they'll do what most everyone does nowadays. They'll cry to Congress and say they need money, boom bailout.

    Uuuum...what? :confused:

    Either this is your attempt at being topically sardonic, or its your attempt at being a crazy person, and you seriously believe that the Federal Government will give a video game company taxpayer money to cure their financial problems. Now Id like to give you the benefit of the doubt and say its the former, but on the other hand, you kind of did open this thread by stating that you think it would not only be logical to halt sales of a game thats been on the market for over a week, suspend all sources of revenue to the parent company so that you can go back to beta testing, and issue a public apology for releasing TRIBBLE, but that it should be totally expected for them to do so. So uuum....yeah.
    Upfalling wrote:
    Highlight 3: I'm sorry,

    Apology accepted. ;)
    Upfalling wrote:
    I thought this format was intelligent and constructive, especially when you look at the thousands of hate threads that propose NO soloutions what-so-ever, and the hundreds of people in Zone spamming more than the people trying to sell you energy credits. I laid out my beefs, put forth my opinion, and left it there for all to see. You're reaction to it, is the childish part. Everyone is entitled to their own opinion, YOU need to grow up and except that. If you don't want to see any topics discussing the shortcomings of STO, there's a simple fix. That little "x" button usually in the top right of your browser, CLICK IT, then there you go, you don't have to see them anymore. So go take your estrogen, and wipe the blood off your ******, people have opinions and they're vocing them DEAL WITH IT.

    And thats the funny thing about the internetz. Once you put something out there everyone can see it. And just like you have the right to say whatever it is that you want to say, the people that hear you have the same right to say whatever they want to say right back at you. In fact, I could use your own argument against you here. Dont want to see dissenting opinions that call out the faults in your argument and disagree with your own? Then dont put them out there. As you said, its a simple fix.

    Now I didnt set out to personally attack you. I really didnt. Im just tired of seeing the same old "Cryptic sucks and this game sucks and it should have never left open beta and imma gonna sue (seriously, someone threatened to do this) and this game isnt anything like I expected and now my life is completely ruined wah wah wah!!1!11!" thread that bring exactly zero well thought out ideas to the table. And honestly, thats what this is. Again, it sounds like you have a legitimate beef. And some of the things in your original post are things that can definitely use some improvements. But when the opening paragraph of your dissertation seriously states that you believe this game should be recalled (call it what you want, a recall is a recall) at the cost of untold thousands, maybe millions of dollars to the publisher, developer, and any retailer that may be involved, it doesn't add much merit to your intellectual credibility. You say you believe that this thread is different than all the other threads out there that offer "NO soloutions what-so-ever", but you aren't offering any solutions either. All your doing is making ridiculous proposals that have absolutely no basis in reality, and getting angry when someone calls you on it.

    So there ya go. Sorry for your troubles, and sorry you have issues taking criticism. Hope all goes well for you and you can either get back to playing the game, or get all of your money back that may or may not have been taken from you wrongly.

    Oh and here, you can have your rag back. Only slightly used, but that'll come off with a little bleach.
This discussion has been closed.