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Next time you say Cryptic sucks for outages

SystemSystem Member, NoReporting Posts: 178,019 Arc User
http://forums.worldofwarcraft.com/thread.html?topicId=23214761389&sid=1
We will be performing urgent maintenance on the realms, listed below, to resolve performance issues beginning at 2:00AM PST on February 13th. We anticipate that these realms should be playable by approximately 7:00AM PST.
That's, like, all of them.

If Blizzard, who farts money, has problems sometimes of that scale 6+ years after launch, why are you complaining here so hard? Welcome to reality.
Post edited by baddmoonrizin on
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Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    But WoW......sucks. We ALL knew that already! I mean......COMON!!!!!

    Seriously though you make an excellent point. Bravo. :cool:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Yes, WoW has been routinely running 8% downtime for the past year. Cryptic has been running 10% weekly. Not bad for a launch, considering Vanguard was running 60% for nearly three weeks.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    But this crash lasted like 20 minutes!!! That's unacceptable!
    At least theirs was like 5 hours so we had time to sleep.
    Cryptic is foolish enough to get their servers back up as quickly as possible not giving us enough time. Only enough to eat.
    They obviously don't know how to run an mmo.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Yup. Op. They supposedly run the latest tech too, even though half their servers are barren.

    And the latest tech comes from their CS rep "bornakk", who recently stated that they cant use better hardware, because it hasnt been invented yet." Even though previous techs at their datacanters have gone on record to state they refurbish old servers to cut costs.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I would like to take a moment to reflect on the number of servers in that list.
    Every one represents a hard separation of the WoW playerbase.

    Characters that reside on different ones can't talk to each other... can't build guilds together... can't group together...

    STO has none of that problem.

    /hijack
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Rikaelus wrote: »
    I would like to take a moment to reflect on the number of servers in that list.
    Every one represents a hard separation of the WoW playerbase.

    Characters that reside on different ones can't talk to each other... can't build guilds together... can't group together...

    STO has none of that problem.

    /hijack

    And it costs IRL money to move a character from one server to another, regardless of server population.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    But WoW......sucks. We ALL knew that already! I mean......COMON!!!!!

    Seriously though you make an excellent point. Bravo. :cool:

    The only way to combat FUD is the fact check it ruthlessly.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Zilag wrote:
    http://forums.worldofwarcraft.com/thread.html?topicId=23214761389&sid=1





    If Blizzard, who farts money, has problems sometimes of that scale 6+ years after launch, why are you complaining here so hard? Welcome to reality.

    How many crashes and how much downtime has WOW had in the last two weeks?
    I'll bet they do it when they say they will.
    Sorry bud I was on last night when the STO servers CRASHED.

    They were not "brought down"

    I love all of the comparisons to wow.

    I feel like it's perfectly acceptable to compare the two, because the truth is Cryptic can learn from allllll the other mmo's that predated it.

    You can learn from others mistakes as well as your own, so the whole" we'll see when it's 5 years old " argument is silly.


    I will also point out that STO goes crashing to a halt during PRIME TIME usage.
    Care to guess what I go play than?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Battleunit wrote: »
    Yes, WoW has been routinely running 8% downtime for the past year. Cryptic has been running 10% weekly. Not bad for a launch, considering Vanguard was running 60% for nearly three weeks.

    And you know what? I'd LOVE to see a game company with the brass balls to post up a comparison of such a thing. Or maybe this is better for a news shop like Massively to do?

    Seriously, the sheer relentless nature of the people who have no idea about standard IT/systems uptime averages (let alone in the gaming world) and the fact that no one just corrects them is boggling.

    People are entitled to facts, but not to make up their own facts.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Mikotren wrote:
    How many crashes and how much downtime has WOW had in the last two weeks?
    I'll bet they do it when they say they will.
    Sorry bud I was on last night when the STO servers CRASHED.

    They were not "brought down"

    I love all of the comparisons to wow.

    I feel like it's perfectly acceptable to compare the two, because the truth is Cryptic can learn from allllll the other mmo's that predated it.

    You can learn from others mistakes as well as your own, so the whole" we'll see when it's 5 years old " argument is silly.


    I will also point out that STO goes crashing to a halt during PRIME TIME usage.
    Care to guess what I go play than?

    You mean the fact that the servers have been lagging and dc'ing players since the last patch? Every day? yea...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Mikotren wrote:
    How many crashes and how much downtime has WOW had in the last two weeks?
    I'll bet they do it when they say they will.
    Sorry bud I was on last night when the STO servers CRASHED.

    They were not "brought down"

    I love all of the comparisons to wow.

    I feel like it's perfectly acceptable to compare the two, because the truth is Cryptic can learn from allllll the other mmo's that predated it.

    You can learn from others mistakes as well as your own, so the whole" we'll see when it's 5 years old " argument is silly.


    I will also point out that STO goes crashing to a halt during PRIME TIME usage.
    Care to guess what I go play than?


    And notice how on a per hour and per day basis the number of crashes HAS been dropping?

    In the real world, software works like this:

    v1.0: 500 bugs open
    v2.0: 250 bugs fixed, +50 new = 300 open
    v3.0: 150 bugs fixed, +35 new = 185 open
    v4.0: 85 bugs fixed, +25 new = 125 open
    v5.0: 50 bugs fixed, +20 new = 95 open

    And so on. New ones grow stable and the number fixed each cycle decreases as you banged out the low hanging fruit, leaving the tough ones. Each time the whole thing gets better and more stable or usable.

    That's where we are now. Yes, prime time crashes suck.

    You are a FUD disinformation artist if you won't acknowledge it's already improved since Day 1.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Battleunit wrote: »
    Yes, WoW has been routinely running 8% downtime for the past year. Cryptic has been running 10% weekly. Not bad for a launch, considering Vanguard was running 60% for nearly three weeks.

    OMG, Freak'n Vanguard was an absolute nightmare when it opened... STO's issues are a real nuisance right now, but it's nothing... just growing pains.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    tedgp123 wrote: »
    You mean the fact that the servers have been lagging and dc'ing players since the last patch? Every day? yea...


    Sure, that's what they are fixing.
    With notice.

    I also noticed that laggy servers were better than crashing ones, as i can still play.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Battleunit wrote: »
    Yes, WoW has been routinely running 8% downtime for the past year. Cryptic has been running 10% weekly. Not bad for a launch, considering Vanguard was running 60% for nearly three weeks.

    Its probably some unspoken rule within the mmo industry.

    Everyone needs some time to eat, sleep, and TRIBBLE, otherwise after a month max they'd start dropping like flies.

    ...then there would be a lot of actual flies... and some mysterious odors emanating from within certain apartments... apartment complexes would generate a lot of special cleanup fees.... rental prices would sky rocket... home values would go up.... and the economy would be fixed.

    I think I once read that recessions were good for the game industry... hmmm.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Questarian wrote: »
    OMG, Freak'n Vanguard was an absolute nightmare when it opened... STO's issues are a real nuisance right now, but it's nothing... just growing pains.

    Even City of Hero's launch sucked compared to this.

    STO has been -- except the first half of the head start weekend -- more playable than even the launches of Burning Crusade and Wrath of the Lich King on Warcraft. The 1-2 weeks of Lich King stank for lag. We watched a ton of movies and went out after giving up in frustration, and that was only on an upper-middle level population server.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Zilag wrote:
    And notice how on a per hour and per day basis the number of crashes HAS been dropping?

    In the real world, software works like this:

    v1.0: 500 bugs open
    v2.0: 250 bugs fixed, +50 new = 300 open
    v3.0: 150 bugs fixed, +35 new = 185 open
    v4.0: 85 bugs fixed, +25 new = 125 open
    v5.0: 50 bugs fixed, +20 new = 95 open

    And so on. New ones grow stable and the number fixed each cycle decreases as you banged out the low hanging fruit, leaving the tough ones. Each time the whole thing gets better and more stable or usable.

    That's where we are now. Yes, prime time crashes suck.

    You are a FUD disinformation artist if you won't acknowledge it's already improved since Day 1.

    Actually it got way worse, I played silky smooth in beta, and when i could get on the first few days were gold.
    Then people actually started to play, and the glaring issue of capacity was shown.

    They admitted it got worse and told us they were getting more servers.

    Sure they have fixed some bugs, even some bad ones, but no, overall playability has decreased imho.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Mikotren wrote:
    Actually it got way worse, I played silky smooth in beta, and when i could get on the first few days were gold.
    Then people actually started to play, and the glaring issue of capacity was shown.

    They admitted it got worse and told us they were getting more servers.

    Sure they have fixed some bugs, even some bad ones, but no, overall playability has decreased imho.

    By launch, my main was Commander 3, and the game has only crashed twice since then. I'd say your problems are more your connection or system than Cryptic.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Mikotren wrote:
    Sure they have fixed some bugs, even some bad ones, but no, overall playability has decreased imho.

    We gotta disagree. The only bug I've hit is the unbeatable Klingon/Fed PVP event (which Cryptic said isn't bugged, but we just haven't figured it out yet), one costume bug where you can't select certain objects that was I think fixed, and the random downtime which seems always a bit rarer. It's been silky smooth for me the past week.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    By launch, my main was Commander 3, and the game has only crashed twice since then. I'd say your problems are more your connection or system than Cryptic.


    Yes clearly Cryptic has not posted anything about new servers or the fact that they are aware of capacity problems.:rolleyes:

    Your wrong, and did not even bother to read the thread. so go away.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    wrote:
    By launch, my main was Commander 3, and the game has only crashed twice since then. I'd say your problems are more your connection or system than Cryptic.
    I guess it depends on what you consider a crash. Over the 24 hours the game's crashed 3 times: once last night about 10 PM PST, once this morning about 6:30 AM PST (it was about a 10 minute jam), and once this afternoon.

    Still the server has been quite stable all week and I expect it to get better as time passes and more Servers get installed. As a recent Dev statement states, they've increased server capacity 75% so far. There's still a lot of people joining STO every day, though. Things will stablize more after the end of the Free month and the "haters" leave the system.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Why does everybody have to compare things to wow? This is STO and it has to rise or fall on it's own merits.

    Me thinks some of you people have a severe inferiority complex.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Zilag wrote:

    Moot point. We're not playing WoW, but STO. And, pointing to someone elses failures to justify yours isn't, well, justifiable.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    wrote:
    Moot point. We're not playing WoW, but STO. And, pointing to someone elses failures to justify yours isn't, well, justifiable.
    WoW is the 800 pound gorilla of the industry. They will aways be the comparison point just as Microsoft is for software. I agree that pointing out that someone else's failures does not make yours seem less trivial but it does make people understand that even the King can make mistakes so it's alright for the pauper to do so as well.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    If the master says so, you know its right.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Battleunit wrote: »
    Yes, WoW has been routinely running 8% downtime for the past year. Cryptic has been running 10% weekly. Not bad for a launch, considering Vanguard was running 60% for nearly three weeks.

    WoW launch was 98% Downtime Daily... for 6 months...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    VarXX wrote:
    WoW launch was 98% Downtime Daily... for 6 months...

    Defend the game on merits not lies about competitors.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Cosmic_One wrote: »
    WoW is the 800 pound gorilla of the industry.

    Doesnt matter. We're not playing WoW, but STO. And, again, pointing to someone else's failures to justify yours isn't, well, justifiable. Try it in real life some time when the guy sitting next to you gets a D on an exam, or in the work-place when you miss a deadline. I'dbe interested to know if the teacher or boss shrugs their shoulders and says, "oh...your right, fail right ahead, loser."
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Mikotren wrote:
    How many crashes and how much downtime has WOW had in the last two weeks?
    I'll bet they do it when they say they will.
    Sorry bud I was on last night when the STO servers CRASHED.

    They were not "brought down"

    I love all of the comparisons to wow.

    I feel like it's perfectly acceptable to compare the two, because the truth is Cryptic can learn from allllll the other mmo's that predated it.

    You can learn from others mistakes as well as your own, so the whole" we'll see when it's 5 years old " argument is silly.


    I will also point out that STO goes crashing to a halt during PRIME TIME usage.
    Care to guess what I go play than?

    congrats on winning dumbest person alive in STO... last 2 weeks... *caugh* wow is how old now? and still got downtime last I talked to my brother who plays still.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    wrote:
    Doesnt matter. We're not playing WoW, but STO. And, again, pointing to someone else's failures to justify yours isn't, well, justifiable. Try it in real life some time when the guy sitting next to you gets a D on an exam, or in the work-place when you miss a deadline. I'dbe interested to know if the teacher or boss shrugs their shoulders and says, "oh...your right, fail right ahead, loser."
    Two different examples that have completely different connotations in life. No one can go through life without comparing something to something else. It's the basis of virtually all enterprise.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Cosmic_One wrote: »
    Two different examples that have completely different connotations in life. No one can go through life without comparing something to something else. It's the basis of virtually all enterprise.

    One can compare all they want, even if it isn't justifiable. So, again, pointing to someone else's failures to justify yours isn't, well, justifiable; in other words, it doesn't make it right or acceptable.
This discussion has been closed.