I'm sure it's been said before. But I'll say it again for emphasis.
We need more character slots.
No one wants to hear my personal story, but I'll tell it anyway

I share my account with my parents. So that's 1 character for me, 2 for them. Yyyyeah.
Besides, c'mon, we're talking about Cryptic here... since when do they make games with crazy-customizable characters and expect us
not to want tons of alts?
Comments
Well Cryptic has said that the database won't support more character slots.
I don't think that will stop them from pulling boxes from the store shelves when the database begins to get bogged down.
I also don't think that will stop them from making you pay real money (as is the plan) for more character slots.