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i need help with my account

SystemSystem Member, NoReporting Posts: 178,019 Arc User
i have opened a ticket to cryptic, and would like to know if anyone knows anything about this problem ?
i have not decided weather or not to keep the game, but i would like to make certain of my options. the following is a copy of my help ticket.

"There is no option i can find on account management to cancel my account payments, I had no intention of giving you the credit information unless I had to to set up the first month of game time.

Any charges on my card will be seen as fraudulent, and reported as such."
Post edited by baddmoonrizin on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    kes wrote: »
    i have opened a ticket to cryptic, and would like to know if anyone knows anything about this problem ?
    i have not decided weather or not to keep the game, but i would like to make certain of my options. the following is a copy of my help ticket.

    "There is no option i can find on account management to cancel my account payments, I had no intention of giving you the credit information unless I had to to set up the first month of game time.

    Any charges on my card will be seen as fraudulent, and reported as such."

    Dude, did you even try to log into your account? There is an option under "change this subscription" which then allows you to cancel.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    kes wrote: »
    i have opened a ticket to cryptic, and would like to know if anyone knows anything about this problem ?
    i have not decided weather or not to keep the game, but i would like to make certain of my options. the following is a copy of my help ticket.

    "There is no option i can find on account management to cancel my account payments, I had no intention of giving you the credit information unless I had to to set up the first month of game time.

    Any charges on my card will be seen as fraudulent, and reported as such."

    Be careful TOS you accept when setting up the game/account allows them to charge your account after 30 days if you do not cancel. There is an option to cancel so no worries there but do know once you accept the tos and have the game up and running you will need to cancel if you do not want to continue the game or they will bill you until the end of time LOL
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