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SystemSystem Member, NoReporting Posts: 178,019 Arc User
Still not recived the game i per-orderd in December yet a 2nd copy i order'ed on the 1st of Feb for my brother arrived 2day for him :mad:
Post edited by baddmoonrizin on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    oOWhiteOo wrote: »
    Still not recived the game i per-orderd in December yet a 2nd copy i order'ed on the 1st of Feb for my brother arrived 2day for him :mad:

    If it hasnt been dispatched, cancel it and go somewhere else. You'll lose the borg BO, but to be honest, theyre not that good anyway.

    Besides, amazon really need to stick to delivering books, instead of trying to turn them selves into a major online retailer. They just have no clue what theyre doing.

    One thing you could do, is call them up (have your order number and details ready), and explain it hasnt been delivered.

    If they start tio make excuses, keep calm, and demand to speak to the duty manager. It will take some persuasion but they will transfer you. Again, keep calm, and set out what happened. They can check the order logs, see they made a mistake and 8/10 times you will even get free gift vouchers as compensation, if it was their fault.


    And remember, you can always tell them you will be going to trading standards, as the item was clearly listed, as if you pre-order before a certain date, it is guaranteed to arrive early. But use this as a last resort if they try to give you a run around, or call you a liar. Dont come straight out with it. Amazon HATE bad press.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    It was dispatched on the 4th day 7 now & no game,

    My brother's was dispatch on the 11th & he got it 2day on the 12th.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    oOWhiteOo wrote: »
    It was dispatched on the 4th day 7 now & no game,

    My brother's was dispatch on the 11th & he got it 2day on the 12th.

    All you can do is wait for the time amazon state to wait, before you can order an investigation. It sounds like it either got lost in the mail, or it was stolen.

    Either way, you cant really do anything till their stated time, if they have said it's been dispatched, and you have recieved an email with the dispatch information.

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