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STO billing customer service slow? DEVS helppppp

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I must say that after waiting for over a week and i have not even had the 3 tickets i submitted reviewed let alone a fix found. I have recieved a bad code from D2D and apparantly they dont have access to the STO keygen server or whatever. Anyway i put in a ticket (3 actually 1 under each of the catagories that sorta fits this problem) I have yet to even get an update on whats going on. I know the game just launched, i know that they are swamped, but for someone who paid 60bucks for the game and has yet to be able to play since they shut off early access, it just sucks. I'm a little irritated so i thought maybe one of the devs here could take a quick look at my ticket and see if it can be resolved easilly.

I am very impressed with the game so far, and launch went very smooth in comp with many other MMO's. This is a freaking awsome game i just wish we could get the keys we paid for...


Anyway, thanks for whatever help you can provide devs...have a great day.
Post edited by baddmoonrizin on
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