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Cannot use mouse at main menu

SystemSystem Member, NoReporting Posts: 178,019 Arc User
When I log in I am not able to use my mouse to click any buttons in game, I can't get past the menu to create a new character. The mouse pointer looks like a little ST badge and moves around when I move my mouse. I can also tab around to the buttons on the main login screen in game but that doesn't work anywhere else.

I've tried updating drivers as well as installing the most recent directx redistributable. I've also tried all the compatibility options windows 7 has. I have the 64 bit version. My hardware is i7 860, ATI 4890 and 4GB of RAM. I can post a dxdiag log if necessary.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Subscribing. Similar issue.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I've just started having the exact same issue after the last patch.
    I can log in to the list of my characters, but can not click anything on the screen.
    I can press Esc to go back to the login screen - but still unable to click anything there either.
    I have to end the process to exit the game.

    I have discovered the problem & solution.
    I'm running ProcessGuard and found that it begain blocking a global low-level mouse hook that STO was trying to establish - hence the inability to use the mouse. After allowing the hook in ProcessGuard all was fine :)
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