I have Realtek on-board audio chipset and I did update the drivers as metioned in troubleshoot section on these pages. I am getting no audio at all in game. Any help would be appreciated.
Taken from Dxdiag:
Sound Devices
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627360&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6037 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 1/29/2010 15:48:44, 2260256 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Audio is disabled on some drivers under XP64 due to a kernel memory corruption bug in the driver. If you want to run it anyway, I think command line argument is -ignorex64check or something like that.
A point worth noting (since it's not necessarily obvious) - if you start having network issues after you've disabled the check, that'll be the aforementioned driver bug.
From what I recall from when CO launched - the bug in the sound driver results in occasional corruption of the network stack (I guess both on-board sound & network are on the same Realtek chip?).
Oh not sure was my network adapter same chipset. But I'll keep tracking on the issue. Is there a "bugless" version of Realtek drivers that you know of?
Ah, just saw you say you use Vista. I'm pretty sure the bug & skip check option were for a bug only on XP 64bit.
Might seem like an obvious one but - you're hearing sound outside STO right? Vista has mutiple volume controls for each app - is STO's turned up? Run STO then click the speaker in your task bar and check the volume slider for STO. Also, I'm assuming things aren't muted inside STO's own audio options?
The command-line argument is for the game client, not the launcher. You have to put in the launcher options dialog, there is a field for command line args.
Comments
Edit: That fixed the issue. Seems to be working perfectly, thank you very much
From what I recall from when CO launched - the bug in the sound driver results in occasional corruption of the network stack (I guess both on-board sound & network are on the same Realtek chip?).
Might seem like an obvious one but - you're hearing sound outside STO right? Vista has mutiple volume controls for each app - is STO's turned up? Run STO then click the speaker in your task bar and check the volume slider for STO. Also, I'm assuming things aren't muted inside STO's own audio options?
Downloaded the latest driver from Realtek, installed it, tried the command line suggestion:
"C:\StarTrekOnline\Cryptic Studios\Star Trek Online.exe" -ignorex64check
Still nothing.
Taken from Dxdiag:
Description: Realtek HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458A002&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKHDA64.SYS
Driver Version: 5.10.0000.6043 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 2/8/2010 18:22:08, 5722144 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: All tests were successful.
Hoping for some help please, thank you
i know im being a dinosaur but Win7 wont get on my hardware till SP1