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Blue Screen of Death on PC

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I'm fortunate that I work in an environment where I can log into the game from my office... That said I can't get STO to work on my system, though it does play other games like WoW just on lowered settings...But STO doesn't just not play, it gives me a BSOD when I try to run it...

I double click the game icon, it gives me a message about my video settings and I can choose "Lowered Settings" or "Recommended Settings" either one I choose flashes my screen black like it's about to load, but then goes to a BSOD with a bunch of error messages on it.

Unfortunately I didn't write down the specific messages :( maybe later i'll update this with the info...

System specs are
Windows XP SP3
Intel Core 2 Quad @ 2.66
2GB mem
Intel Chipset on the video card - unfortunately I don't know any of the specs for it..
Post edited by Unknown User on
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Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Your graphics card is below our minimum spec. Granted it still shouldn't blue screen, but it won't likely work that well either. Make sure the drivers for it are up to date.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I see his problem..

    he's using a quad core with windows xp..

    talk about a waste :P

    Actually someone in my fleet is using a onboard video card and can still play with all the settings down to their minimum. not sure what his specs are.. but it is possible.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I see his problem..

    he's using a quad core with windows xp..

    talk about a waste :P

    Actually someone in my fleet is using a onboard video card and can still play with all the settings down to their minimum. not sure what his specs are.. but it is possible.

    Not all integrated video are created equal and I'm not surprised the OP can't run the game as the vid card is below minimum spec.

    Try setting game to safe mode in the STO launcher to get all the settings down to minimum.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    BSOD is usually hardware issues or drivers check you have the lastest ones

    Intel HD graphics should work

    But yes a quad core on xp is such a waste LOL invest in windows 7 64bit trust me you wont reget it

    Also post a dxdiag report might help out

    Start / run type dxdiag then click save all infomation and post on the forums
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Key words many of you missed: :P

    I work in an environment where I can log into the game from my office

    Not my system, not gonna upgrade it :) I'll just continue to play from home fine :)

    Cheers
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I just bought STO was looking forward to playing this evening, Installed the game bla bla made a toon bla bla started playing the game and boom BSOD rebooted started again and Boom BSOD updated gfx drivers started again & boom BSOD trust me this is not my hardware i can play most games with maxed out graphics read a coupel of threads involving ATI having problems with STO crashing took some advice lowered my graphics still BSOD

    AMD 9950 quad core
    vista 64 ultimate
    gigabyte - 9800gt
    geil black dragon - 8gig

    So im guessing ther may be a problem with the game for some users
    If it gets fixed in the next couple of days then fine if not i'll just cancell my subscription & go bk to playing eve
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Does it work in safe mode (in the launcher options)?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Rioc wrote:
    I just bought STO was looking forward to playing this evening, Installed the game bla bla made a toon bla bla started playing the game and boom BSOD rebooted started again and Boom BSOD updated gfx drivers started again & boom BSOD trust me this is not my hardware i can play most games with maxed out graphics read a coupel of threads involving ATI having problems with STO crashing took some advice lowered my graphics still BSOD

    AMD 9950 quad core
    vista 64 ultimate
    gigabyte - 9800gt
    geil black dragon - 8gig

    So im guessing ther may be a problem with the game for some users
    If it gets fixed in the next couple of days then fine if not i'll just cancell my subscription & go bk to playing eve

    Blue Screen crashing? I'm betting that it is a driver issue. what's the blue screen error code ?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Any chance you could let us know what STOP code you're getting? Specifically the listed file and any info after that (i.e. PAGE_FAULT_IN_NONPAGED_AREA, etc.).

    If it's rebooting too quickly, you can go into System Properties -> Advanced and under the Startup/Recovery settings button, uncheck the "Automatically restart" checkbox. That way the BSOD will stay on screen long enough to read.

    This could be a driver issue, but just as likely could be an overheat, bad memory, bad video card, or any number of other things, most of them hardware-related.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    coderanger wrote:
    Does it work in safe mode (in the launcher options)?

    1, Seems fine in safe mode no blue screen yet, but obviously i dont want to play is safe mode :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    BSOD's are caused by a hardware falure or a drive failure.

    Update your drivers and check you GPU and system ram.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I've got the same thing I've got last time, and I can't seem to get it to work in safe mode

    As for the BSOD : PAGE_FAUlT_IN_NOPAGE RER
    STOP 0x00000050 0x00000001 0x8053B902 0x00000001

    And Here the DxDaig

    System Information
    Time of this report: 2/13/2010, 08:35:28
    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.080814-1300)
    Language: English (Regional Setting: English)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 01/09/09 15:16:56 Ver: 08.00.14
    Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5200+, MMX, 3DNow (2 CPUs), ~2.7GHz
    Memory: 3072MB RAM
    Page File: 338MB used, 4618MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.5512 32bit Unicode

    DxDiag Notes
    DirectX Files Tab: No problems found.
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Music Tab: No problems found.
    Input Tab: No problems found.
    Network Tab: No problems found.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010

    DirectX Debug Levels
    Direct3D: 0/4 (n/a)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (n/a)
    DirectMusic: 0/5 (n/a)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Display Devices
    Card name: NVIDIA GeForce 8400 GS
    Manufacturer: NVIDIA
    Chip type: GeForce 8400 GS
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_06E4&SUBSYS_82781043&REV_A1
    Display Memory: 512.0 MB
    Current Mode: 1024 x 768 (32 bit) (85Hz)
    Monitor: Dell M990
    Monitor Max Res: 1600,1200
    Driver Name: nv4_disp.dll
    Driver Version: 6.14.0011.9621 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 1/11/2010 23:03:33, 6359168 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: nv4_mini.sys
    Mini VDD Date: 1/11/2010 23:03:33, 10276768 bytes
    Device Identifier: {D7B71E3E-45A4-11CF-6656-73A200C2CB35}
    Vendor ID: 0x10DE
    Device ID: 0x06E4
    SubSys ID: 0x82781043
    Revision ID: 0x00A1
    Revision ID: 0x00A1
    Video Accel: ModeMPEG2_C ModeMPEG2_D
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run

    Sound Devices
    Description: Realtek HD Audio output
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_10438290&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RtkHDAud.sys
    Driver Version: 5.10.0000.5730 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 10/31/2008 06:38:08, 4942336 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Full
    Cap Flags: 0xF5F
    Min/Max Sample Rate: 8000, 192000
    Static/Strm HW Mix Bufs: 33, 32
    Static/Strm HW 3D Bufs: 33, 32
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: Yes, Yes
    I3DL2(tm) Listen/Src: Yes, Yes
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Not run

    Sound Capture Devices
    Description: Realtek HD Audio Input
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: RtkHDAud.sys
    Driver Version: 5.10.0000.5730 (English)
    Driver Attributes: Final Retail
    Date and Size: 10/31/2008 06:38:08, 4942336 bytes
    Cap Flags: 0x41
    Format Flags: 0xFFF
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Lexathos wrote:
    I've got the same thing I've got last time, and I can't seem to get it to work in safe mode

    As for the BSOD : PAGE_FAUlT_IN_NOPAGE RER
    STOP 0x00000050 0x00000001 0x8053B902 0x00000001

    Pretty conclusive evidence you have a fault on your machine, not with the game
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    DirectMusic
    DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
    DLS Version: 1.00.0016.0002
    Acceleration: n/a
    Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
    Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Registry: OK
    Test Result: Not run

    DirectInput Devices
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: USB-compliant keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x0518, 0x0001
    FF Driver: n/a

    Device Name: USB-compliant keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x0518, 0x0001
    FF Driver: n/a

    Poll w/ Interrupt: No
    Registry: OK

    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x10DE, 0x055E
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 4/13/2008 19:15:38, 59520 bytes
    | Driver: usbd.sys, 8/23/2001 07:00:00, 4736 bytes

    Gameport Devices

    PS/2 Devices
    + HID Keyboard Device
    | Vendor/Product ID: 0x0518, 0x0001
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 4/13/2008 19:09:50, 14592 bytes
    | Driver: kbdclass.sys, 4/13/2008 19:09:48, 24576 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: termdd.sys, 4/14/2008 05:43:22, 40840 bytes
    | Driver: kbdclass.sys, 4/13/2008 19:09:48, 24576 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x0461, 0x4D42
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouclass.sys, 1/8/2009 15:41:28, 23040 bytes
    | Driver: mouhid.sys, 1/8/2009 15:38:03, 12160 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x0518, 0x0001
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouclass.sys, 1/8/2009 15:41:28, 23040 bytes
    | Driver: mouhid.sys, 1/8/2009 15:38:03, 12160 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 4/14/2008 05:43:22, 40840 bytes
    | Driver: mouclass.sys, 1/8/2009 15:41:28, 23040 bytes

    DirectPlay Service Providers
    DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
    IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
    Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
    Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

    DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
    DirectPlay Test Result: Not run
    Registry: OK

    DirectPlay Adapters
    DirectPlay8 Serial Service Provider: COM1
    DirectPlay8 TCP/IP Service Provider: Local Area Connection 2 - IPv4 -

    DirectPlay Voice Codecs
    Voxware VR12 1.4kbit/s
    Voxware SC06 6.4kbit/s
    Voxware SC03 3.2kbit/s
    MS-PCM 64 kbit/s
    MS-ADPCM 32.8 kbit/s
    Microsoft GSM 6.10 13 kbit/s
    TrueSpeech(TM) 8.6 kbit/s

    DirectPlay Lobbyable Apps

    Disk & DVD/CD-ROM Drives
    Drive: C:
    Free Space: 451.6 GB
    Total Space: 476.9 GB
    File System: NTFS
    Model: ST3500630AS

    Drive: F:
    Free Space: 23.5 GB
    Total Space: 238.5 GB
    File System: NTFS
    Model: Seagate FreeAgentDesktop USB Device

    Drive: E:
    Model: PIONEER DVD-RW DVR-112 USB Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5593 (English), 1/8/2009 15:06:23, 62976 bytes

    Drive: D:
    Model: HL-DT-ST DVDRAM GSA-4160B
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5593 (English), 1/8/2009 15:06:23, 62976 bytes
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    tedgp123 wrote: »
    Pretty conclusive evidence you have a fault on your machine, not with the game

    Well, since I bought this machine last year, I've hadn't had a problem with BSOD until this week, with this game! Sigh. Any reconmendations besides updating the drivers (which I've already done)?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Lexathos wrote:
    Well, since I bought this machine last year, I've hadn't had a problem with BSOD until this week, with this game! Sigh. Any reconmendations besides updating the drivers (which I've already done)?

    Reinstall windows?

    Please remember, it might not be the game that caused it. Anything can happen to make windows crash. it's one of the downfalls of using a microsoft operating system. It could be perfectly fine one night. You log on the next morning and you get a ton of errors.


    And may i suggest you get a new video card, as it's a very low end card.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Cool cool.I'm actually going to by Windows 7 since I've got two 2gig ram chips and i"m not able to get ti with windows xp 32 but it's going to be a while before I can afford a new graphics card. Wait are you running Sto on Windows or Linux?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    mghurston wrote: »
    I'm fortunate that I work in an environment where I can log into the game from my office... That said I can't get STO to work on my system, though it does play other games like WoW just on lowered settings...But STO doesn't just not play, it gives me a BSOD when I try to run it...

    I double click the game icon, it gives me a message about my video settings and I can choose "Lowered Settings" or "Recommended Settings" either one I choose flashes my screen black like it's about to load, but then goes to a BSOD with a bunch of error messages on it.

    Unfortunately I didn't write down the specific messages :( maybe later i'll update this with the info...

    System specs are
    Windows XP SP3
    Intel Core 2 Quad @ 2.66
    2GB mem
    Intel Chipset on the video card - unfortunately I don't know any of the specs for it..

    Keep in mind that there is a patch that was released by Microsoft on Tuesday that has been known in certain circumstances to cause XP machines to blue screen. So far Microsoft has no idea what is causing this issue

    http://blogs.technet.com/msrc/archive/2010/02/12/update-restart-issues-after-installing-ms10-015.aspx
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Lexathos wrote:
    Cool cool.I'm actually going to by Windows 7 since I've got two 2gig ram chips and i"m not able to get ti with windows xp 32 but it's going to be a while before I can afford a new graphics card. Wait are you running Sto on Windows or Linux?

    My setup is a:-

    E2180 OC'd from 2 ghz to 3.2 on stock cooling.
    2GB 800mhz generic ram
    2 x 512gb Hdd's
    Windows 7 64bt ultimate edition
    ATI 4850HD with a cheap aftermarket cooler thrown on. Fan runs at between 60-80%


    So as you can see, my comp is a low-mid range comp, and i have none of the problems that the majority of players seem to have. It all depends on how you set up and configure your system to get the best out of it.
    Just because a setup might work with one or two games, doesnt mean it will work with others.

    i think my system cost around £200 to build 2 years ago, so it will probably be even cheaper now.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Lexathos wrote:
    I've got the same thing I've got last time, and I can't seem to get it to work in safe mode

    As for the BSOD : PAGE_FAUlT_IN_NOPAGE RER
    STOP 0x00000050 0x00000001 0x8053B902 0x00000001

    A quick search reveals this as an issue with the display driver. Remove it, download a fresh copy and reinstall. See if that works...

    http://support.microsoft.com/kb/329293

    A couple of other things:

    * The driver version looks weird. I'm not 100% clear on Nvidia's numbering system, but my driver is 8.17.11.9621. Might be because you're on XP, 32-bit, or using an 8400GS while I'm using a 260GTX. Definitely a good idea to download a new copy, regardless.

    * If you upgrade to Windows 7, you will have to use one of the workarounds, since upgrading from XP to 7 is not officially supported.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    tedgp123 wrote: »
    Reinstall windows?

    Please remember, it might not be the game that caused it. Anything can happen to make windows crash. it's one of the downfalls of using a microsoft operating system. It could be perfectly fine one night. You log on the next morning and you get a ton of errors.


    And may i suggest you get a new video card, as it's a very low end card.

    Windows is not alone in that aspect, a HDD failure will make ANY OS to fail big.

    And the BSOD's aint due to Windows, the reason people tends to think that is because of a happening back in time when, excuse the language "*****slap" and it's follower "teardrop" was written. Those programs sent bad packets to windows that resulted in a BSOD, and they were abused for months, millions of people was attacked over IRC alone this way, and thus the rumors about windows began. This was with Windows 95 and early versions of Windows 98. Once it was resolved it never happen again, but rumors are hard to kill.

    Amyway BSOD's come from either broken hardware or memoryleaks in drivers, or in some cases overheating. If you have a genuine copy of Windows you can find tools on the DVD or on Microsoft's webpage that helps you find the reason to BSOD's. A STOP Code can in some cases explain what happen, but most often it triggers different codes each time, it can list different files each time aswell. When you have used windebug to analyse the stop you can as a last resort use it to stresstest drivers, one by one, this is dangerous tho as it might lead to another BSOD and also dataloss when the stop occurs, but if you dont have any other program open while running the stresstest you can pinpoint the driver(s) causing the BSOD and replace them with different versions.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Skuggan wrote:
    This was with Windows 95 and early versions of Windows 98.

    Actually, you'll never see a STOP code on Win 9x operating systems. It's specific to O/S based on the NT kernel (NT, 2000, XP, Vista and now 7).
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I also got a BSOD on my work computer (which has onboard graphics), but managed to find an updated chipset driver and can now play the game, albeit at very low graphics settings.

    Last night at home, where my computer has a nice graphics card and plenty of processing power and memory, I got a BSOD whilst playing STO, right in the middle of a ground mission. I'm hoping that it was a bit of a one-off. Does anyone know of any recent issues that might cause it? I've played for quite a few hours on that computer and it's the first time there's been a problem.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    offhand no... BUT I would reccomend going to MS and downloading their RAM tester. ONLY time Ive ever blue-screened on this hardware (previous software build... since resetting the machine only STO has ever caused a crash, and NEVER BSOD) was because of an odd RAM error that would pop up at random. I thought it was a bug in Portal till I saw it in other games.

    Just let it do extended tests. The standard didnt find the issue for me.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Alrighty STO has apparently nuked my system D:

    While doing a mission tonight (forgot what one) I was in a ground combat area and as soon as a plasma grenade exploded I BSOD. This has happened to me before and I tracked the issue down to "Soft Particles." I am able to run everything at max without issues but it never fails that when I enable this at some point a grenade explosion will cause my PC to blue screen. I enabled it a few days back with the newest patch and haven't had issues so I thought this issue was fixed.

    Sadly this time my entire PC is nuked.

    The BS popped up as usual and I didn't pay much attention to it as I've seen it before (so I've no idea what error code it was.) However when the system restarted it BSOD instantly. No mater what now whenever the computer tries to boot it blue screens. :mad:

    I can boot the PC in safe mode though. I just have no idea what to do to fix it. So far all I've tried doing is uninstalling the video drivers but that didn't. I also tried using my XP cd to "repair" the drive but again, nothing. So I'm out of ideas and need some help here.:confused::confused::confused:

    *Edit*
    The Blue Screen that pop ups for a fraction of a second on restart does not have an error code. I was able to record it with my camera and here's a picture of it... CLICK

    Oh also worth noting is that the BS appears regardless if I move the HD to another computer (this computer) and try to boot it. So it's not my video card that's nuked or anything but something on the drive.

    System Information:
    Intel Core 2 Quad Q9300 @2.5GHz
    4 Gigs RAM
    ATI Radeon 4870HD (Driver 10.2)
    Win XP Pro. (Latest Updates)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    bump...
    Anyone?
  • joeyal1812joeyal1812 Member Posts: 0 Arc User
    edited February 2014
    I have a powerful machine and it blue screens when I fire up the launcher
  • godsgiftgodsgift Member Posts: 0 Arc User
    edited February 2014
    I am also getting the BLUESCREEN OF DEATH.
    I'm running games like METRO: LAST LIGHT on Max settings.
    But when i run this game. I get BSOD.
    AMD-FX-8350 Eight Core
    8GIG RAM
    Sapphire R9 280X Toxic (Best version of the R9 280x)

    So you see... This has nothing to do with our hardware. This is an issue with the game itself.
    Gonna try install the steam version instead and see if anything different happens.
    If it still persists ill just have to stop playing.
  • taintedskittlestaintedskittles Member Posts: 2 Arc User
    edited February 2014
    lol Yeah I use to run this game on my old AMD quad core PC fine. Just built a new PC this past winter & out of 130 Steam games & 5 Origin games this is the only one that wont work. Getting a bsod on install from the launcher. Checked drivers multiple times, switched RAM from another PC, switched GPU's, & still no go. This game really does not like AMD & was badly coded.

    CPU: AMD 8320 Black Edition 8 core 3.5Ghz/4.2Ghz OC
    Cooler: Cooler Master Hyper 212 plus +Artic Silver 5 Goo
    Mobo: Gigabyte 970A-D3P AM3/AM3+
    RAM: Gskill Ripjaws X 16Gbs-2x8GBs 1866Mhz ----tryed 8gbs 4x2gbs kingston 1333mhz
    GPU: MSI Radeon HD7870Ghz OC Edition
    tryed xfx hd 5570
    Hdd: Sandisk 128GB SSD boot drive
    2x1Tb Hitachi 7200RPM Hdd
    2Tb WD MyBook 7200RPM external Hdd
    PSU: Rosewill Hive 650W 80+Bronze Full Modular
    Case: Rosewill Challenger USB3.0v Mid-tower
    OS: W7 64bit Home premium
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