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All My Graphical Issues FIXED!

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited February 2010 in Graphical and Sound Issues
I noticed that on my Vista laptop I could see engine trails coming out of the warp nacelles but on my main windows 7 pc, I could not. So I thought i might try reloading directx and viola! Not only do I see the warp trails now, but I am also able to run with post processing, shadows, and dynamic lighting with no problems and my overall framerates are way up! And the game looks better to boot! There are vertain weapon effects I didn't even know were in-game until i did this. Just run a search in google for directx redist feb 2010 ( I downloaded mine from softpedia, about 110mb). It turns out that the version of directx that is shipping with the game is either an older version or has something wrong with it (I remember that the STO intstaller installed something with directx). Try it out and see what this fix does for you!

edit:
i have a 4850 x2, latest ati drivers, a q6600, a 680i sli board, sb xfi, windows 7 ultimate, 4gb ddr2
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    would this help with laptops? i have to run everything on low to play, not that thats a problem, i enjoy playing without lag :p
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    it helped my laptop (turion x2, radeon 3200 hd)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    cool, i have an hd 3200, that my only problem with sto. so what does this fix? upgrades the software so i can run it without half resolution without much fps drop?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I reinstalled DirectX and my fps jumped up to a constant 60 fps with most settings maxed. It had been like this during Headstart, but for some reason, the first retail patch made my max out at around 25fps...

    However, it is now messed up again after 2 minutes or so in space combat. I saw some green squares on the screen for a second, then the fps dropped. Reinstalling directX is the only thing that fixes it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Im going to roll with yer problem over the next few days, maybe we can come up with a permanent fix for you. You may know a lot of this already but im going to give full descriptions on how to do everything just in case others with problems are reading as well.
    First, ill need you to post your hardware, operating system, and current drivers for your vid card.
    Second, have you tried the maxfps fix or are you running with vsync enabled? the max fps fix is applied by double clicking on the star trek online icon on yer desktop, then while in the launcher BEFORE actually giving your password, go to options at the top. In the "Advanced Command line" field type "/maxfps 60". Then sign in and launch the game. After you first login and see your ship, press escape then choose options then video at the top. Make sure that "Monitor Vertical Sync" is on. If that didnt work have you tried turning off some of the advanced features?
    The third thing we will try is turning these off. In the esc->options->video menu click "show advanced video settings". Turn off Dynamic Lighting, then turn off Post Processing, the turn Shadows to Low or off (may require a game restart). If that didnt work, have you tried doing a full driver reload?
    The fourth thing we will try is doing a full uninstall then reinstall of your drivers. Most ppl these days dont FULLY uninstall drivers before reinstalling them. First go to google and run a search for "Driver Sweeper". Then click on the Guru3d link at the top and download the version with installer. Next go to your download location and right click on the exe and choose "Run as Administrator" if on vista/7 or just double click on it in XP and install the program. Next go to your graphics card drivers website and download the very latest drivers for your video card. Then, go to control panel, then add/remove programs on xp, programs and features on vista or uninstall a program on win7, find your drivers (will say ati or nvidia) and choose uninstall. The ati drivers will ask what you want to uninstall, choose express uninstall, nvidia will ask you what to uninstall, just choose the graphics driver from the options. After the uninstall, reboot into safe mode my doing a restart and then as your bios is getting finished posting, press F8 a few times until you have the option to choose safe mode then press enter. When in safe mode, run the driver sweeper program that you installed earlier and make sure to check which drivers you are using (for nvidia choose nvidia display and nvidia physx, for ati choose ati). then click analyze and clean. after the cleaning is done, reboot your computer and let it fully load then run the graphics driver you downloaded earlier, then reboot. If you are still having the same problem after all of this, let me know, we can start applying other fixes from here...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Oh my god XD You are happy you can see these trails and i on other hand would be most pleased if they dont exist. At le
    ast the center red trail is just too damn bright. Blue glow from nacelles is acceptable.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I'm guessing this is for DX10? Installing it on XP does nothing. DX is still reporting as being Version 9C 4.09.0000, and all of the DLL files are dated around August 2004.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    ramp4ge wrote: »
    I'm guessing this is for DX10? Installing it on XP does nothing. DX is still reporting as being Version 9C 4.09.0000, and all of the DLL files are dated around August 2004.

    I don't know what it is... My dxdiag says I have DX11. The only microsoft links are all 9.28.1886. (DX9?) I couldn't find anything about DX11. Anyway, all my other graphically intense games run well so......
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    My DX9c circa 2004 (Lol?) reports in DXDiag as being 4.x.x..Lol.

    I'm half-tempted to try the DX10 on XP hack. The screwed up shadows and stuff are driving me nuts.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I'm not by any stretch what you would call a directx expert but the way I understand it is this. DX11 is backward compatible with DX9 and 10. Something written on the older dx versions SHOULD run on Dx11... the problem comes in when something is not actually compatible and the minimum dll's a program needs might not be in dx11 (or they just don't work the way the dev though it would) or they might not be fully compatible.

    The "fix" I suspect is to install the directx distribution of the version the software is expecting. So in this case dx9. Kind of like what happens when you firs tinstall sto. This should get the mising or bad versions of the dll's the software is looking for on the machine. Now if there is a problem with the redistribution package STO sends us.. there could have a problem. Not everyone could be seeing the problem because not everyone will have the exact same versions of dx9 dlls.

    if someone knows more about directx and would care to correct me please do. My understanding is a bit fuzzy.

    Before you try installing the dx9 distribution you might want to create a restore point. You can't uninstall it. I don't think this will actually hurt anything though if you do install it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    It should automatically write a restore point. But I can install it day in and day out and as far as I can tell, nothing changes. DX versions remain the same before and after the install, and DX core files remain from August 2004.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    ramp4ge wrote: »
    It should automatically write a restore point. But I can install it day in and day out and as far as I can tell, nothing changes. DX versions remain the same before and after the install, and DX core files remain from August 2004.

    Do a search on microsoft for feb 2010 directx. It'll either be on MSDN or their update site.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I've already got it. Upon extracting it and installing it, no version numbers change, no core files are replaced.

    I've installed it at least 4 times. I even used DX Eradicator to try and purge the previous install, but it insta-reinstalled on Windows startup.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    ramp4ge wrote: »
    I've already got it. Upon extracting it and installing it, no version numbers change, no core files are replaced.

    I've installed it at least 4 times. I even used DX Eradicator to try and purge the previous install, but it insta-reinstalled on Windows startup.

    what operating system are you running?

    also, did you try using the new option to limit framerates under the troubleshooting section of the graphics options? this is a new feature released with the 2/11 patch
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    CapnScragg wrote: »
    I'm not by any stretch what you would call a directx expert but the way I understand it is this. DX11 is backward compatible with DX9 and 10. Something written on the older dx versions SHOULD run on Dx11... the problem comes in when something is not actually compatible and the minimum dll's a program needs might not be in dx11 (or they just don't work the way the dev though it would) or they might not be fully compatible.

    im pretty sure the game does not use dx10, and im absolutely sure it doesnt use dx11. the files found on vista and win 7 for dx10 and dx9 are seperate, dx10 can be installed without updating dx9 and visa-versa.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    ramp4ge wrote: »
    I've already got it. Upon extracting it and installing it, no version numbers change, no core files are replaced.

    I've installed it at least 4 times. I even used DX Eradicator to try and purge the previous install, but it insta-reinstalled on Windows startup.

    the folder that i extracted the dx files to on my hard drive shows a dx release for feb 2010. i dont want to be a jerk, but everyone is letting the exe extract the files to a folder on their drive, then they are going to the folder and launching "DXSETUP" as administrator, right?
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