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Repeat 'Server Not Responding'

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I was beaming down to a planet when the game server disconnected me. Now, everytime I try to log in the bar goes about halfway before I get disconnected again. Prevents me from logging in at all.
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    same here...

    after passing the char screen and the half od the loading bar it says "server not responding" and teh dissconnect
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Lichborne wrote:
    I was beaming down to a planet when the game server disconnected me. Now, everytime I try to log in the bar goes about halfway before I get disconnected again. Prevents me from logging in at all.

    Your not alone guys, it just sucks cause you buy this fun game hoping to play it, but not so much. I really hope they fix this issue soon.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Exact same issue here, booted to login a moment ago, unable to connect to server etc. Got back in on the 3rd try.

    Just keep trying people ;)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    i should haven't to "keep trying." i could expect this with free servers like on diablo 2, but come on....
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Too right were paying a lot of money for customer service and servers and i havnt seen any of it bad customer service waiting times and bad servers
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Welcome to the club. It looks a lot of people here paid money for a game they can't play. I am one of these people. Looks like I flushed 50 bucks down the toilet and obviously I see no point in purchasing a subscription - all I get are "server not responding" and "server disconnected" messages. I see no reason to pay a monthly fee for that "feature".
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Cameron29 wrote:
    Your not alone guys, it just sucks cause you buy this fun game hoping to play it, but not so much. I really hope they fix this issue soon.

    Don't flame dude... Its a brand new game... there are going to be problems... Just like there is for EVERY brand new game out there. Server is back up though!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    kam3le0n wrote:
    Don't flame dude... Its a brand new game... there are going to be problems... Just like there is for EVERY brand new game out there. Server is back up though!

    Sorry, but you are wrong. I am a technology journalist and I have seen dozens of games released with bugs, issues and such but I have yet to encounter a game that is literally unplayable 90% of the time. When I played the Beta, I could accept such technical issues, but now that I am paying money for the ability to play the game, it's only fair I get it.

    Don't you agree?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Everybody's something nowadays.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Everybody's something nowadays.

    Everybody's something always. :)

    It's a job. It's a fun job cause I get PAID to play all the newest games, but it's a job. Feel free to google me. @Techslut on twitter.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    hi guys

    i have the same prob
    i like the game and i have fun to play it but i can´t understand that someone reached the rank of a captain
    the half time i become the message server is not responding
    I WOULD LIKE TO PLAY THE GAME WHEN I HAVE TIME FOR IT and not when i have sometimes luck
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Intercon wrote: »
    hi guys

    i have the same prob
    i like the game and i have fun to play it but i can´t understand that someone reached the rank of a captain
    the half time i become the message server is not responding
    I WOULD LIKE TO PLAY THE GAME WHEN I HAVE TIME FOR IT and not when i have sometimes luck

    Agreed. We should petition or something because it seems Cryptic is ignoring these issues.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Same Problem, not all systems but a select few just WILL NOT beam down to.
    My fix was changing my Proxy from "none" to "EU" and couple tries it will let me down

    This is a workaround, we need a fix I shouldn't have to log out and change "proxies"
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    techslut wrote: »
    Everybody's something always. :)

    It's a job. It's a fun job cause I get PAID to play all the newest games, but it's a job. Feel free to google me. @Techslut on twitter.

    What ever happened to the anonymous, thankless occupations like brick layer or carpenter? Being blue-collared has never been more depressing.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Seriously, Cryptic get your game together.. 10 times in a row I have been disconnected now mid-mission!!!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    how abount running nettest on your connections
    Some problems can be the new server trasfering (they are having problems with those) but others is bad routing from the ISP (or traffic shapping)

    Nettest:
    Go to http://files.champions-online.com/nettest.exe
    Download this file and run it
    A command prompt should appear running the test automatically

    Column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate). If the values in these columns is less than what is expected you may have filtering or blocked ports either on your personal network or from your ISP.

    also do a tracert patchserver.crypticstudios.com see if any hop has a high delays.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    I'm getting this same issue it happens around the 11pm mark Australian time & in the middle of a Fleet Action in the Gamma Orionis Sector is not a good thing as I really hate leaving Fleet Actions midway through, please it would be great if the problem can be solved
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    I'm getting this same issue it happens around the 11pm mark Australian time & in the middle of a Fleet Action in the Gamma Orionis Sector is not a good thing as I really hate leaving Fleet Actions midway through, please it would be great if the problem can be solved

    First I would like to ask that you not post in an almost 5 month old thread. If you do not find a current thread it is ok to make a new one.

    Second can you run these diagnostics and copy/paste the results.

    Run a trace route:

    * Click on Start
    * Click on Run, or if using Windows Vista just skip to the next step
    * Type cmd into the dialog box and press Enter.
    * In the window that opens type "tracert patchserver.crypticstudios.com"
    * Check the speed listed on the return

    If you see any hops over 180ms, this could be the cause of the rubber banding.

    How to acquire, run and read the Nettest tool:

    Go to http://files.champions-online.com/nettest.exe
    Download the application and run it (Windows 7 and Vista users make sure to right click the icon and run as admin if you are having issues with the tool running.)

    The Nettest tool checks that the ports required for patching and playing Star Trek Online are not blocked or filtered. Good values returned from the Nettest tool look like:

    Column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate). If the values in these columns is less than what is expected you may have filtering or blocked ports either on your personal network or from your ISP.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    I don't know if this is a good idea (it's actually a crazy and risky one), if the ports are being blocked, would turning off the firewall work?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    scknight14 wrote: »
    I don't know if this is a good idea (it's actually a crazy and risky one), if the ports are being blocked, would turning off the firewall work?

    No you don't want to completely disable your firewall. The better thing to do is to open the TCP outgoing traffic on ports 7000-7499.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Oh. Forgot about that option. Wait, does that include everything between 7000 and 7499? Oh boy...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    scknight14 wrote: »
    Oh. Forgot about that option. Wait, does that include everything between 7000 and 7499? Oh boy...

    Yes because that includes all ports the game servers and other components use.
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