Gotta say so far I'm impressed with this game....I've owned it for about 10 hours now, and after 3 hours of patching the game managed to almost let me create a character before it went down. Then after applying yet another patch I managed to lag my way through the first 10 minutes of the tutorial mission....server down again.
Where's the Cryptic give me my god damned money back button? If I wanted to wait 8 hours to have fun I'd go back to work. At least I get paid there.