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HMV suck - or is it Atari - Pre-Order items changed?

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Just got my Gold Edition from HMV which I pre-ordered ages ago.

However, it does NOT include the in game pet that was advertised.
There's no mention of it on the packaging, and HMV have changed the website description now.

So who changed my pre-order items?
I couldn't give a flying f**k about an in game Deep Space 9 Uniform, truly so why is that my bonus item?

totally sucks.
And before I get flamed for not going elsewhere - HMV accept AMEX & Amazon cancelled a load of their pre-orders anyway.

I'd give anything for TOS uniforms.
Post edited by baddmoonrizin on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Well, it wouldn't be Atari, as Namco Bandai are the publishers outside of the US. Are you certain that HMV haven't e-mailed you the key for the other bonus? The Gold edition is pre-packaged with the same bonuses and sold as it is by all the other retailers too (GAME, Play, Amazon, etc) - but the exclusive bonuses are sent separately by e-mail.

    If you don't already have the e-mail with the code (check your junk mail), it could be that HMV wont e-mail you the code until the release day on Friday - but I got my Rifle code from GAME today after the game being sent out yesterday, so I'd imagine it'd be a similar case for other retailers.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Thanks for the heads up dude, no emails from HMV, but I'm gonna email them just to be certain they didn't change the offer as they've done it before at the last minute.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Hi

    Just read your posts so I wanted to jump in and provide some more information for our European pre order players. In order to unlock your in-game items in this case the Tribble Pet from HMV Gold Edition the retailer should have either emailed you or handed you a card in store when you picked up your pre ordered copy of STO. Basically it is a 3 step process:

    1. You have a pre order key on your account
    2. Apply the retail key that came with the STO Retail Copy
    3. Apply the promo code that is emailed to you or handed to you in the store

    If you do not have the promo code then you will need to contact your retailer directly and ask for it. This only applies to the EU players.

    Cheers,
    Phil
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Hi

    Just read your posts so I wanted to jump in and provide some more information for our European pre order players. In order to unlock your in-game items in this case the Tribble Pet from HMV Gold Edition the retailer should have either emailed you or handed you a card in store when you picked up your pre ordered copy of STO. Basically it is a 3 step process:

    1. You have a pre order key on your account
    2. Apply the retail key that came with the STO Retail Copy
    3. Apply the promo code that is emailed to you or handed to you in the store

    If you do not have the promo code then you will need to contact your retailer directly and ask for it. This only applies to the EU players.

    Cheers,
    Phil

    I am so totally impressed with the fast response on this from a GM - that was awesome, thanks Phil!
    I purchased online, so I'll contact HMV regarding this to clarify if they removed the offer after I ordered.
    Thanks again!!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I just got my HMV tribble code, so check your inbox now buddy
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I just got my HMV tribble code, so check your inbox now buddy

    Lo and behold, you're spot on man!!

    Now, erm, if you'll excuse me, I'm just gonna go....yeah, is this the shame corner? Thanks, I'm just gonna hang my head for a bit.
    :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Rather annoing its only a standard Tibble where as the Targ Pet seems to be a blue special.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    From my understanding from other topics on the matter, it's actually a different Tribble to the drops. Instead of getting one kind of buff for a few seconds, if buffs all 3 possible stats (can't remember which, sorry) for half an hour.

    They really need to update the FAQ with this or something...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    DoctorOak wrote: »
    From my understanding from other topics on the matter, it's actually a different Tribble to the drops. Instead of getting one kind of buff for a few seconds, if buffs all 3 possible stats (can't remember which, sorry) for half an hour.

    They really need to update the FAQ with this or something...

    Handily, we've been working on a (¯)[thread=96340]Tribble FAQ[/thread](¯)

    The thread linked has results from a variety of breeders, and more are welcome. Current reports are that the pre-order tribble is indeed a fairly exotic variety that grants 3 buffs, better than anyone has yet bred independently.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I received an email on t he day my gold edition arrived, telling me it would arrive soon and also with the extra code for the pets.

    Impressed with HMV for this one, might use them again for pre-orders.
This discussion has been closed.