I get the following message when I try to load the game: Trying to update the launcher, please be patient, tried connecting one time, and then a popup appear saying patch error a file was locked that cant be opend for writing
I've been having the same problem, how exactly is this file meant to help? It just resizes my firefox window.
you can also try this
Launch your Champions/star trek Online Launcher. It will do the whole sit there on taskbar and tray with nothing showing.
Open up task manager (right click on task bar, select Task manager, or press ctrl+alt+del and select Task manager).
In task manager, minimize and then maximize said champions/star trek online launcher program through task manager (right click on the champs/star online application in the taskbar list.)
Tormey
zombie process are process that have not shutdown correctly so are left running in the process table.
so look for any other gameclient.exe that may be runing in the task manager process listing when your game is shut down .
sorry but inow have this problem too - was logged in and playing - got disconnected and now cant load the launcher - its just stuck on trying to update - this is the case for both STO and Champs!
Tried the link above - doesnt do squat - please advise!
ok - i rebooted and it still didint work - i had to go back to reinstalling to get it work - luckily i kept my original D2d vversion and have a fast broad brand connection to pacthed it up quite quickly!
Also having this problem, Nettest from the websites show the ports are getting responses.
Launcher just doesnt get to the stage where I'm seeing a launcher window, just the little box that says launcher Update.
Frustrating, been at this stage for 2 days also.
check that you have IE not set to work offline also clearing the IE cache sometime helps with launcher stuck. assuming your nettest has value of 300-500 in column 1 and 3 and around 20 for column 2
I have same issue, Trying to update the launcher, please be patient. I am running it on administrator, stopped my firewall to check if that was causing the problem, and checked task manager to see if more than one app of the game was working, all to no avail.
am still sitting with this message any help here? running windows 7, browser is firefox.
I have same issue, Trying to update the launcher, please be patient. I am running it on administrator, stopped my firewall to check if that was causing the problem, and checked task manager to see if more than one app of the game was working, all to no avail.
am still sitting with this message any help here? running windows 7, browser is firefox.
Although you are using firefox
the launcher still uses the MSHTML which is also used by IE. if the a problem that is caused by MSHTML using IE to fix it is easier than reinstalling windows.
I have same issue, Trying to update the launcher, please be patient. I am running it on administrator, stopped my firewall to check if that was causing the problem, and checked task manager to see if more than one app of the game was working, all to no avail.
am still sitting with this message any help here? running windows 7, browser is firefox.
Although you are using firefox
the launcher still uses the MSHTML which is also used by IE. if the a problem that is caused by MSHTML using IE to fix it is easier than reinstalling windows.
you can also see if you have a bad dns cache . Clearing the DNS will fix that
at the run/command prompt enter
ipconfig /flushdns
this clears the cache and forces the dns to resolve for the patcher server.
Bought the game today, had to shop around to find it, got home, installed, clicked all the e-mail links and......
nothing.
Just sits there at the cryptic launcher auto update. Ive tried everything from my ports to disabling my firewalls and nada. Ive sent a ticket for help but so far nothings happening there either. I'd just like to know what the problem is, is it that the servers are full, is it that im doing something wrong at my end, is it a glitch that cryptic need to sort out cos at the moment im £35 out of pocket and sat in limbo because I cant work out how to get this going :eek:
I'm having the same issue here. None of the above solution seem to work. I've been able to install and patch the game on my windows 7 Laptop no problem, but even after transferring game files the same thing on my Windows XP desktop. When I run the Task Manager even though the Processes show StarTrekOnline.exe there is nothing in the applications tab related to STO.
I'm using my phone to tether because my internet is down (comcast fail), and the launcher is stuck at "loading please wait". Is it because 3G isnt fast enough? or is something else going on?
I'm having the same issue here. None of the above solution seem to work. I've been able to install and patch the game on my windows 7 Laptop no problem, but even after transferring game files the same thing on my Windows XP desktop. When I run the Task Manager even though the Processes show StarTrekOnline.exe there is nothing in the applications tab related to STO.
Comments
I've been having the same problem, how exactly is this file meant to help? It just resizes my firefox window.
zombie copies? what is that?
Thank you ^_^ what exactly does that do? Because I wouldn't have thought a resized web browser would help with the launcher
you can also try this
Launch your Champions/star trek Online Launcher. It will do the whole sit there on taskbar and tray with nothing showing.
Open up task manager (right click on task bar, select Task manager, or press ctrl+alt+del and select Task manager).
In task manager, minimize and then maximize said champions/star trek online launcher program through task manager (right click on the champs/star online application in the taskbar list.)
Tormey
zombie process are process that have not shutdown correctly so are left running in the process table.
so look for any other gameclient.exe that may be runing in the task manager process listing when your game is shut down .
Tried the link above - doesnt do squat - please advise!
Launcher just doesnt get to the stage where I'm seeing a launcher window, just the little box that says launcher Update.
Frustrating, been at this stage for 2 days also.
check that you have IE not set to work offline also clearing the IE cache sometime helps with launcher stuck. assuming your nettest has value of 300-500 in column 1 and 3 and around 20 for column 2
am still sitting with this message any help here? running windows 7, browser is firefox.
Devs, please help. I sure would like to play this game.
Although you are using firefox
the launcher still uses the MSHTML which is also used by IE. if the a problem that is caused by MSHTML using IE to fix it is easier than reinstalling windows.
Although you are using firefox
the launcher still uses the MSHTML which is also used by IE. if the a problem that is caused by MSHTML using IE to fix it is easier than reinstalling windows.
you can also see if you have a bad dns cache . Clearing the DNS will fix that
at the run/command prompt enter
ipconfig /flushdns
this clears the cache and forces the dns to resolve for the patcher server.
nothing.
Just sits there at the cryptic launcher auto update. Ive tried everything from my ports to disabling my firewalls and nada. Ive sent a ticket for help but so far nothings happening there either. I'd just like to know what the problem is, is it that the servers are full, is it that im doing something wrong at my end, is it a glitch that cryptic need to sort out cos at the moment im £35 out of pocket and sat in limbo because I cant work out how to get this going :eek: