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Activation key not working

SystemSystem Member, NoReporting Posts: 178,019 Arc User
i have tryed 5 times now and it says no product found for this key. i just got the game at walmart like 15 mins ago
Post edited by Unknown User on
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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    i think theres a problem with the accounts, i too just got my code and its not being accepted (my account dashboard is now also empty even tho before it stated that i had open beta access and the del taco shuttle code) hopefully this will be fixed soon
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Same. The code mailed to me from gamestop/trymedia for my DDE does not work. My Khan admiral key and del taco shuttle key are also missing from the dashboard now.:rolleyes:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I have the same problem.
    I got no product listed.

    Also i cant update patches.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    MY Key works now it just took a few mins of waiting
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I just bought mine at best buy, came home and started it up, punched in key code and got "product key does not match our records".....faulty key or they having issues?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Vladamyr wrote:
    I just bought mine at best buy, came home and started it up, punched in key code and got "product key does not match our records".....faulty key or they having issues?

    Yea the same f..k happens to me with the same "blabla" no i think they don't have aktivate all keys they give on the handbook or the code is realy wrong becourse of a mis print in the factory they let print"
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Bought at BestBuy 30 mins ago....product key rejected. Tsk. Will keep pressing the button.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    same problem got my box at best buy a 30 mins ago and saying it doesnt match their records

    is the billing dept even working on this issue??
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    The account server is getting hammered atm. Just wait and be patient till it settles down.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Yep gpt mine 30 minutes ago as well from bestbuy and its giving me the same error. this is total TRIBBLE. so apparently we all just wated 50 dollars on something we cant even play. thanx craptic i see that i will not purchase anything again from you guys. i love this game but you guys need to get your ***** together
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    wow, this is pretty bad. I can understand the servers being hammered but shouldn't they have thought about this before the release date? To go as far as shoot a promo with the syfy channel and not prepare themselves? I havent even seen any post from them saying what the status is.....not a good idea to keep potential long term customers in the dark.


    ......still waiting and clicking.....
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Any Luck Anyone?
    Sorry To Sound Impatient, But I Was Just Wondering If Perhaps The Key Is Ineffective, Perhaps I Need To Purchase Another One?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    MadCellist wrote: »
    Bought at BestBuy 30 mins ago....product key rejected. Tsk. Will keep pressing the button.

    I went and got mine from Best Buy about a hr ago. Product key didn't work. Said it don't match our records. I guess I'll keep trying.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Vladamyr wrote:
    Any Luck Anyone?
    Sorry To Sound Impatient, But I Was Just Wondering If Perhaps The Key Is Ineffective, Perhaps I Need To Purchase Another One?

    Don't buy another one. LOTS of people are getting the same thing.

    And apparently it's not the authentication server (at least not in all cases). A few guys in another thread got through to customer service and had no luck with the techs themselves punching in the codes.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    First 12h of downtime in my head start, then steam holds my retail key ransom for hours after the launch and now when I finally have it I can't activate it because the activation servers are being hammered and has gone down for that very same reason..... gj..... gj.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    It's saying my steam key "This key does not activate any known products."

    But the key worked 3 times already but I had to go back an re-enter it because of errors trying to sub. I think maybe the server just can't handle all the people trying to enter keys at the same time?


    EDIT:

    Looks like the whole page is down. just getting a comic now.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Haha, now they took the entire "activate your key" page down.....
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Yhea my direct to drive activation key isnt working...im soo tired of this not working...everyday i sit down to play and somethings not working
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    yea same here guys
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    it seam cryptic are trying there best to make this game fail unbeliavable
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    The account server appears to accept my authentication key as valid from Atari D2D, but it just hangs and keeps returning me to the Terms of Use screen after a minute or two of processing with a messsage "There was an error processing your request" and the windows tab saying "Activation key not working"

    Guess their account servers are pretty borked. This is shaping up to be a mighty fine launch day. Yep yep. Will go down in the history books, it will.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    i too have been unable to correctly register my cd key. I first thought it was the key itself and went and bought another game, but this one is not working also.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Ive entered 5 keys only the stupid shuttle pet shows up in game. {waste of a slot} though the keys show as activated on my account. They are available cause people keep linking em in chat. Heck even AOC got the bonus activation right at thier launch. they got nothing else right, but they did get that right. lol and also one of the codes from atari comes back as invalid.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I just bought mine at Best buy and does not work either.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Heck they are more than 2 days behind on thier support tickets, but then thats just thier paying customers with problems. No need to worry about them. LOL
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    SneekCreep wrote:
    Yhea my direct to drive activation key isnt working...im soo tired of this not working...everyday i sit down to play and somethings not working

    You're right.. there's always "something."
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    this is turning out to be an epic fail on cryptic's part.. i went and preorder game last week could not get in all i got was billing dept down msg, so i missed out on the head start. went to best buy at 10 this morning and spent 160 bucks on two collectors edition games and now i still can not get into this game, all i get is "why don't you enjoy a comic instead" I submitted a ticket last week have not heard a single thing on it.. WTH is going on here??????? :mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Ponzi Scheme?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Account services temporarily down......
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    After multiple attempts, it finally took my CC information but not my CE key...then I get an error stating that the key is already active!
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