i think theres a problem with the accounts, i too just got my code and its not being accepted (my account dashboard is now also empty even tho before it stated that i had open beta access and the del taco shuttle code) hopefully this will be fixed soon
Same. The code mailed to me from gamestop/trymedia for my DDE does not work. My Khan admiral key and del taco shuttle key are also missing from the dashboard now.:rolleyes:
I just bought mine at best buy, came home and started it up, punched in key code and got "product key does not match our records".....faulty key or they having issues?
I just bought mine at best buy, came home and started it up, punched in key code and got "product key does not match our records".....faulty key or they having issues?
Yea the same f..k happens to me with the same "blabla" no i think they don't have aktivate all keys they give on the handbook or the code is realy wrong becourse of a mis print in the factory they let print"
Yep gpt mine 30 minutes ago as well from bestbuy and its giving me the same error. this is total TRIBBLE. so apparently we all just wated 50 dollars on something we cant even play. thanx craptic i see that i will not purchase anything again from you guys. i love this game but you guys need to get your ***** together
wow, this is pretty bad. I can understand the servers being hammered but shouldn't they have thought about this before the release date? To go as far as shoot a promo with the syfy channel and not prepare themselves? I havent even seen any post from them saying what the status is.....not a good idea to keep potential long term customers in the dark.
Any Luck Anyone?
Sorry To Sound Impatient, But I Was Just Wondering If Perhaps The Key Is Ineffective, Perhaps I Need To Purchase Another One?
Don't buy another one. LOTS of people are getting the same thing.
And apparently it's not the authentication server (at least not in all cases). A few guys in another thread got through to customer service and had no luck with the techs themselves punching in the codes.
First 12h of downtime in my head start, then steam holds my retail key ransom for hours after the launch and now when I finally have it I can't activate it because the activation servers are being hammered and has gone down for that very same reason..... gj..... gj.
It's saying my steam key "This key does not activate any known products."
But the key worked 3 times already but I had to go back an re-enter it because of errors trying to sub. I think maybe the server just can't handle all the people trying to enter keys at the same time?
EDIT:
Looks like the whole page is down. just getting a comic now.
The account server appears to accept my authentication key as valid from Atari D2D, but it just hangs and keeps returning me to the Terms of Use screen after a minute or two of processing with a messsage "There was an error processing your request" and the windows tab saying "Activation key not working"
Guess their account servers are pretty borked. This is shaping up to be a mighty fine launch day. Yep yep. Will go down in the history books, it will.
i too have been unable to correctly register my cd key. I first thought it was the key itself and went and bought another game, but this one is not working also.
Ive entered 5 keys only the stupid shuttle pet shows up in game. {waste of a slot} though the keys show as activated on my account. They are available cause people keep linking em in chat. Heck even AOC got the bonus activation right at thier launch. they got nothing else right, but they did get that right. lol and also one of the codes from atari comes back as invalid.
Heck they are more than 2 days behind on thier support tickets, but then thats just thier paying customers with problems. No need to worry about them. LOL
this is turning out to be an epic fail on cryptic's part.. i went and preorder game last week could not get in all i got was billing dept down msg, so i missed out on the head start. went to best buy at 10 this morning and spent 160 bucks on two collectors edition games and now i still can not get into this game, all i get is "why don't you enjoy a comic instead" I submitted a ticket last week have not heard a single thing on it.. WTH is going on here??????? :mad:
Comments
I got no product listed.
Also i cant update patches.
Yea the same f..k happens to me with the same "blabla" no i think they don't have aktivate all keys they give on the handbook or the code is realy wrong becourse of a mis print in the factory they let print"
is the billing dept even working on this issue??
......still waiting and clicking.....
Sorry To Sound Impatient, But I Was Just Wondering If Perhaps The Key Is Ineffective, Perhaps I Need To Purchase Another One?
I went and got mine from Best Buy about a hr ago. Product key didn't work. Said it don't match our records. I guess I'll keep trying.
Don't buy another one. LOTS of people are getting the same thing.
And apparently it's not the authentication server (at least not in all cases). A few guys in another thread got through to customer service and had no luck with the techs themselves punching in the codes.
But the key worked 3 times already but I had to go back an re-enter it because of errors trying to sub. I think maybe the server just can't handle all the people trying to enter keys at the same time?
EDIT:
Looks like the whole page is down. just getting a comic now.
Guess their account servers are pretty borked. This is shaping up to be a mighty fine launch day. Yep yep. Will go down in the history books, it will.
You're right.. there's always "something."