Dear Customer,
We are writing to you regarding your order for Star Trek Online - Gold Edition (PC DVD).
Unfortunately, due to unforeseen supply issues, Amazon.co.uk has not received enough stock to fulfil all of our pre-orders for this title. For this reason, this item has been cancelled from your pre-order and you have not been charged for it.
As a means of apology, if you still wish to order the title, you can order the Standard Edition of Star Trek Online (PC DVD) from Amazon.co.uk for £19.99 by placing a new order and applying the Gift Certificate code below at checkout:
Claim Code:XXXXXXXXXXXXXXXXX
This code must be redeemed by the 30th of June.
Please note that the release date for the standard edition is Friday 12th February - one week after the Gold Edition's launch.
http://www.amazon.co.uk/dp/B00361G0L8/
We understand that this was not what you expected when you placed your order and we apologise for any inconvenience caused.
Thank you for shopping with Amazon.co.uk.
Warmest regards,
Customer Service
Amazon.co.uk
Comments
Please have any dicussion on this in the following thread
http://forums.startrekonline.com/showthread.php?t=95954
Any chance of a thread lock plz?
Please use the search function or even just look at VERY recent posts.
Devs have said they are looking into it.
Order date is the 09/01/2010.
First come first sevred? I'm sorry isn't this where out of stock comes in. They shouldn't sell what they can't deliver, especially when I could have gone elsewhere and now cannot because it is too late to preorder...
Please read the whole thread before replying, I had already stated I had searched, had not had the threads re this returned (maybe they only update the search index now and then so new posts don't show) and had asked people to use another thread and asked for a lock on this one, but I guess someone wanting to have a go at someone doesn't have the time to read everything....