Just got this from amazon.co.uk
Dear Customer,
We are writing to you regarding your order for Star Trek Online - Gold Edition (PC DVD).
Unfortunately, due to unforeseen supply issues, Amazon.co.uk has not received enough stock to fulfil all of our pre-orders for this title. For this reason, this item has been cancelled from your pre-order and you have not been charged for it.
So now after having an order from the only company in the UK that supplied the Borg BO the order gets cancelled by them at the last minute.
So seems there will be no chance to be able to get this pre order bonus now as no one else does it and amazon stopped offering the code for it.
Comments
Thanks,
Stormshade
You forgot to add that they offer you the standard edition, which they wont send til the 12th.
Yes, i feel like i've been ****ed too.
i feel sorry for you, when did you pre-order?
That would be a problem with Amazon, UK, not Cryptic.
Sorry to hear that bro, but make sure that you focus your anger in the right direction.
I only cancelled before head-start because they hadn't sent my code, I then bought it off steam.
then they sent me my code :S
I had missed there preorder key as had ordered on 8th Jan.
I only kept order as wanted the Borg BO and a retail Box as I had already ordered a Deluxe edition from D2D.
Dear Customer,
We are writing to you regarding your order for Star Trek Online - Gold Edition (PC DVD).
Unfortunately, due to unforeseen supply issues, Amazon.co.uk has not received enough stock to fulfil all of our pre-orders for this title. For this reason, this item has been cancelled from your pre-order and you have not been charged for it.
As a means of apology, if you still wish to order the title, you can order the Standard Edition of Star Trek Online (PC DVD) from Amazon.co.uk for £19.99 by placing a new order and applying the Gift Certificate code below at checkout:
Claim Code:
This code must be redeemed by the 30th of June.
Please note that the release date for the standard edition is Friday 12th February - one week after the Gold Edition's launch.
http://www.amazon.co.uk/dp/B00361G0L8/
We understand that this was not what you expected when you placed your order and we apologise for any inconvenience caused.
Thank you for shopping with Amazon.co.uk.
Warmest regards,
Customer Service
Amazon.co.uk
Please note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message
wow the 8th, that is pretty late.
at least you have a dev looking into it for you.
you can get it here -> http://cdon.eu/game/star_trek_online_-_gold_edition-7582556
LAst email I had of them was that i would not get it until the 5th..
"Important Message
We thought you should know that we're experiencing a delay with your order. We apologise for any inconvenience. Please take note of the revised dispatch and delivery estimates marked in red below."
I have postet it 1 Month ago already but it seems that nobody cared
Dear Customer,
Greetings from Amazon.co.uk.
Unfortunately, the release date for the item(s) listed below was changed by the supplier, and we need to provide you with a new estimated delivery date based on the new release date:
"Star Trek Online - Special Edition (PC DVD)"
Estimated arrival date: February 08 2010 - February 09 2010
Ye i know they told us that we get some time after headstart to get the retail. But that was said when it were just 2-3 Days. Now its a whole week.
Dear Customer,
We are writing to you regarding your order for Star Trek Online - Gold Edition (PC DVD).
Unfortunately, due to unforeseen supply issues, Amazon.co.uk has not received enough stock to fulfil all of our pre-orders for this title. For this reason, this item has been cancelled from your pre-order and you have not been charged for it.
As a means of apology, if you still wish to order the title, you can order the Standard Edition of Star Trek Online (PC DVD) from Amazon.co.uk for £19.99 by placing a new order and applying the Gift Certificate code below at checkout:
Claim Code: xxxxxxxxxxxxxxxxx
This code must be redeemed by the 30th of June.
What the F... :mad::mad:
thats not real
not impressed at all
Isn't the first time I've been let down by them. But it's the damn last time.:mad:
I wonder who the 3rd party amazon.uk supplier is (if its not direct) - whoever it is Cryptic should give them a big kick for disappointing so many customers. :mad:
I think I will buy it elsewhere rather than use this "gift certificate" because it will inevitably be 2409 in real life by the time amazon get their act together....
For those of you living in the UK, HMV also seem out of stock. Both Play.com and Game are still in stock - game with the neat looking phaser. I'll possibly order from Game or the store that Wall mentioned in an earlier post as then my dream (or is a nightmare?) of two borg on one ship may live on!
Keys cost nothing to generate, its not like they got to go down a mine to dig them out the ground or anything. Just get cryptic to whip up a new batch. Dont they want our money? Borg BO keys = printing ur own money!
Some wise ppl are no doubt already selling there keys for the BO for £TRIBBLE.
im guessing its the boxes and the goods that come with the box that they have run out of, but who knows.
Hehe, i dont think many ppl brought the game from Amazon cus they really wanted a box, they brought it for the borg BO. Many ppl would pay twice the price and be happy to not have the box, just the code.
Cant they just send us the standard box when its available and get cryptic to email us the thing that actually matters and everyone wants?