I do appreciate Cryptic making this game possible in the short amount of time they had to put it out. I personally been following the development of this game for 5 or more years back when Perpetual Entertainment had it. Spent alot of time playing "Star Trek: BC KM", so I can deal with all down times and server bugs. Its just making the game better ( and that is just what it is a game...some people I guess its there life support). Anyways I have been through plenty of star trek games and this one is the best so far. So keep up the good work and know the true fans of Star Trek appreciate what you guys are doing for us. I'm one of those who spent over $300 and don't regret a penny of it.
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But I dont agree with thanking them for failor either. Its simply erodes consumer power (as little as it may be)