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Have patience. Cryptic is installing new servers.

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I am 100% sure Cryptic has ordered a metric frakk-tonne of servers to cope. They are capitalists at heart and certainly aren't stupid enough to not invest in a game as massively popular as STO.

I don't care what poeple have to say about STO... apparantly it's popular enough to out-fill a global server network so it obviously ain't that bad.

A server needs 48 hours to set up, therefore persevere.

If you can't wait for 48 hours, then not even God can help you.

It's cryptic's fault for not realizing how popular the Star Trek universe is. The popularity is a blessing and a curse for Cryptic.

What ISN'T cryptic's fault however, is that they don't have a replicator and a magic wand, cuz this is what your all expecting of cryptic right now. If your not happy with not being able to expect the impossible, then by all means, quit.

There are enough fanatic trekkies to keep the game going. Whiners need to quit so they stop clogging up the servers.
Post edited by baddmoonrizin on
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Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I am pretty sure that the problem is software. It was running fairly well until tonight so I don't think the problem is lack of hardware.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I am 100% sure Cryptic has ordered a metric frakk-tonne of servers to cope. They are capitalists at heart and certainly aren't stupid enough to not invest in a game as massively popular as STO.

    I don't care what poeple have to say about STO... apparantly it's popular enough to out-fill a global server network so it obviously ain't that bad.

    A server needs 48 hours to set up, therefore persevere.

    If you can't wait for 48 hours, then not even God can help you.

    It's cryptic's fault for not realizing how popular the Star Trek universe is. The popularity is a blessing and a curse for Cryptic.

    What ISN'T cryptic's fault however, is that they don't have a replicator and a magic wand, cuz this is what your all expecting of cryptic right now. If your not happy with not being able to expect the impossible, then by all means, quit.

    There are enough fanatic trekkies to keep the game going. Whiners need to quit so they stop clogging up the servers.

    STO forums are no place for posts like this. Edit to a poorly spelled rant please.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Where is the announcement of such? Not one word from them in English since the 3rd consecutive day of "unexpected downtime" announcement.

    They need to talk to us.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    wildcat84 wrote: »
    They need to talk to us.

    That is true
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I know 3 people who finally downloaded tonight. I'm pretty sure they just got an influx, not to mention that now is EU + US crossover time.

    More hardware plox xD Go Cryptic go!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    how do we know anything if they dont tell us? cant they spare one guy for five minutes to post something to ease our frantic anxiety?

    you are just guessing.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I am 100% sure Cryptic has ordered a metric frakk-tonne of servers to cope. They are capitalists at heart and certainly aren't stupid enough to not invest in a game as massively popular as STO.

    I don't care what poeple have to say about STO... apparantly it's popular enough to out-fill a global server network so it obviously ain't that bad.

    A server needs 48 hours to set up, therefore persevere.

    If you can't wait for 48 hours, then not even God can help you.

    It's cryptic's fault for not realizing how popular the Star Trek universe is. The popularity is a blessing and a curse for Cryptic.

    What ISN'T cryptic's fault however, is that they don't have a replicator and a magic wand, cuz this is what your all expecting of cryptic right now. If your not happy with not being able to expect the impossible, then by all means, quit.

    There are enough fanatic trekkies to keep the game going. Whiners need to quit so they stop clogging up the servers.

    except they have sales figures and have known how many have sold. so you cant say they were surprised.

    Star Trek is a phenom. Its a shame it was wasted on Ctyptic.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    wildcat84 wrote: »
    Where is the announcement of such? Not one word from them in English since the 3rd consecutive day of "unexpected downtime" announcement.

    They need to talk to us.

    Why would they need to communicate, when they can just wait for the pack of rabid red uniformed fanboys to come and defend them?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Have patience. Cryptic is installing new servers..

    [Citation Needed]
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    They already got there new servers, they need to get more and till then no STO TRIBBLE!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I've been watching this site since that started this que TRIBBLE
    http://www.mmoserverstatus.com/star_trek_online
    and they only have 1 of 4 games servers running at any one time
    sure they need more, but they also need to keep what they already have running
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Admirable as your blind devotion is, you do realize that this type of thing was what Open Beta was supposed to shake out, don't you?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I am 100% sure Cryptic has ordered a metric frakk-tonne of servers to cope. They are capitalists at heart and certainly aren't stupid enough to not invest in a game as massively popular as STO.

    I don't care what poeple have to say about STO... apparantly it's popular enough to out-fill a global server network so it obviously ain't that bad.

    A server needs 48 hours to set up, therefore persevere.

    If you can't wait for 48 hours, then not even God can help you.

    It's cryptic's fault for not realizing how popular the Star Trek universe is. The popularity is a blessing and a curse for Cryptic.

    What ISN'T cryptic's fault however, is that they don't have a replicator and a magic wand, cuz this is what your all expecting of cryptic right now. If your not happy with not being able to expect the impossible, then by all means, quit.

    There are enough fanatic trekkies to keep the game going. Whiners need to quit so they stop clogging up the servers.

    I'm curious where you got 48hours as a number to build a server. I've built many a server in an corporate setting and I've never seen one take that long to build. A couple of hours for the OS and base files, some configuration which I'm sure is standard across all their servers and then voila....your done.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I am 100% sure Cryptic has ordered a metric frakk-tonne of servers to cope. They are capitalists at heart and certainly aren't stupid enough to not invest in a game as massively popular as STO.

    I don't care what poeple have to say about STO... apparantly it's popular enough to out-fill a global server network so it obviously ain't that bad.

    A server needs 48 hours to set up, therefore persevere.

    If you can't wait for 48 hours, then not even God can help you.

    It's cryptic's fault for not realizing how popular the Star Trek universe is. The popularity is a blessing and a curse for Cryptic.

    What ISN'T cryptic's fault however, is that they don't have a replicator and a magic wand, cuz this is what your all expecting of cryptic right now. If your not happy with not being able to expect the impossible, then by all means, quit.

    There are enough fanatic trekkies to keep the game going. Whiners need to quit so they stop clogging up the servers.

    Yay someone else with a brain, i was getting sick of "Im quitting and telling my mummie on you" post's.
    Not sure why people think we give a **** if there quitting and have to share it with the entire forum like they were some special child, that, without them the game will not be the same or something.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I am 100% sure Cryptic has ordered a metric frakk-tonne of servers to cope. They are capitalists at heart and certainly aren't stupid enough to not invest in a game as massively popular as STO.

    I don't care what poeple have to say about STO... apparantly it's popular enough to out-fill a global server network so it obviously ain't that bad.

    A server needs 48 hours to set up, therefore persevere.

    If you can't wait for 48 hours, then not even God can help you.

    It's cryptic's fault for not realizing how popular the Star Trek universe is. The popularity is a blessing and a curse for Cryptic.

    What ISN'T cryptic's fault however, is that they don't have a replicator and a magic wand, cuz this is what your all expecting of cryptic right now. If your not happy with not being able to expect the impossible, then by all means, quit.

    There are enough fanatic trekkies to keep the game going. Whiners need to quit so they stop clogging up the servers.

    Who are you? 48 hours to set up a server? I smell a fake like a TRIBBLE in a car....
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Zeko wrote: »
    Yay someone else with a brain, i was getting sick of "Im quitting and telling my mummie on you" post's.
    Not sure why people think we give a **** if there quitting and have to share it with the entire forum like they were some special child, that, without them the game will not be the same or something.

    and you believe him? He has no reference and says it takes 48 hours to build a server...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Players in headstart have witnessed repeated (and sometimes lengthy) unscheduled downtimes, random disconnects, and now a queue system that has them waiting for extended periods to even enjoy the game. It's hard to have confidence that things will be better in two days when they've failed to anticipate player demand for just the portion of pre-order players.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    How can their entire team of STO designers/etc NOT know a 40+ year old epically popular series that hallmarked(along with SW) science fiction as mainstream entertainment, would generate numbers in the thousands? (esp after the box office numbers from the recent film)

    That's like microsoft saying "I didn't know computers would be so popular" on vista's launch.

    pure stupidity and nothing more saying they didn't know....the entire WORLD knew.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    They already told us they did this in beta, and that they would arrive and be setup within the week....

    That was three weeks ago...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I am 100% sure Cryptic has ordered a metric frakk-tonne of servers to cope. They are capitalists at heart and certainly aren't stupid enough to not invest in a game as massively popular as STO.

    I don't care what poeple have to say about STO... apparantly it's popular enough to out-fill a global server network so it obviously ain't that bad.

    A server needs 48 hours to set up, therefore persevere.

    If you can't wait for 48 hours, then not even God can help you.

    It's cryptic's fault for not realizing how popular the Star Trek universe is. The popularity is a blessing and a curse for Cryptic.

    What ISN'T cryptic's fault however, is that they don't have a replicator and a magic wand, cuz this is what your all expecting of cryptic right now. If your not happy with not being able to expect the impossible, then by all means, quit.

    There are enough fanatic trekkies to keep the game going. Whiners need to quit so they stop clogging up the servers.

    Yup, in 48 hours their Commodore 64s should be at their door.:eek:

    Seriously, they got their new servers back in beta. Know something we don't know? Who said they were adding more?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Zuriel71 wrote: »
    That's like microsoft saying "I didn't know computers would be so popular" on vista's launch.

    Microsoft? The company that has had their auth servers go down under load? And who are notorious for rushing out half finished products and for selling minor updates as a new product?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Sandgorgan wrote:
    Why would they need to communicate, when they can just wait for the pack of rabid red uniformed fanboys to come and defend them?

    SOE has tried the "army of astroturf fanboi" defense before. Ask them how that's worked out for them, as they have more former customers than they do existing customers. Far more.

    A statement acknowledging the PROBLEM would be a good start. No one expects Cryptic to have the solution right away, but silence is unacceptable.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    and you believe him? He has no reference and says it takes 48 hours to build a server...

    I didn't say i believed it took 48 hours to start up a server, he just isn't whining constantly and has faith that Cryptic is obviously doing somthing.

    I also don't believe all the people who say it doesn't take 48 hours to setup a server, how many of you have setup MMO servers, id imagine it isn't as easy as pie as setting up a website server.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Genosaurer wrote: »
    [Citation Needed]

    Stability and Performance
    Where the heck did you all come from!?!

    Reality has exceeded even our wildest expectations. We looked at numbers from Closed Beta, numbers from games we've worked on in the past, and some numbers that float around the games industry. Based on those numbers, we predicted that about 65% of the keys we generated would eventually turn into active players (some keys never get delivered, others are lost in spam boxes, some are never redeemed, etc.). And, we predicted about 1/6 of those redeemed keys would turn into players that game at the same time. It's what we call our concurrent users or CCU, for short.

    The actual numbers crushed our predictions.

    So, we tore apart our logs and began doing a lot of extra optimization work even while we stumbled upon some truly bizarre crashes that can only appear with this sort of load. The result? The shard has been steadily improving over the first few days of Open Beta. Given the hardware we're adding and a couple more fixes we have in the pipe, shard performance and stability should continue to improve over the coming week.

    END CITATION


    From http://www.startrekonline.com/node/899

    It was said on teh 18th January, and i am sure there will be a lot more servers coming.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I am 100% sure Cryptic has ordered a metric frakk-tonne of servers to cope. They are capitalists at heart and certainly aren't stupid enough to not invest in a game as massively popular as STO.

    I don't care what poeple have to say about STO... apparantly it's popular enough to out-fill a global server network so it obviously ain't that bad.

    A server needs 48 hours to set up, therefore persevere.

    If you can't wait for 48 hours, then not even God can help you.

    It's cryptic's fault for not realizing how popular the Star Trek universe is. The popularity is a blessing and a curse for Cryptic.

    What ISN'T cryptic's fault however, is that they don't have a replicator and a magic wand, cuz this is what your all expecting of cryptic right now. If your not happy with not being able to expect the impossible, then by all means, quit.

    There are enough fanatic trekkies to keep the game going. Whiners need to quit so they stop clogging up the servers.

    hell ya mate, agree 100%
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    There was a promise to have new servers installed by launch time ive been sitting waitning in the queue now for almost 2hrs people will not play this game if there are extreme wait times.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Rumbleskin wrote: »
    hell ya mate, agree 100%
    in all truth a hope they leave faster, am also 100% sure i dont want to raid with people who flip out at a few down times
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    theCorvus wrote:
    Microsoft? The company that has had their auth servers go down under load? And who are notorious for rushing out half finished products and for selling minor updates as a new product?

    make a better analogy then.
    Vista sold big like crack in miami. Microsoft and vista both suck buuut they weren't feigning ignorance at the numbers.

    Maybe then I should've said "It's like Apple saying they didn't know telephones would be so popular during the iphone launch" oh wait, wait, someone who hates Apple will now chime in saying THAT was also bad.

    I don't give a rats buttwhisker, it's the point that matters not the analogy, grasp it or not -shrugs-
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Yea, just like in open beta when they said- 'wow, we don't have enough servers, but we are ordering some now for you!' Sorry, that's just unacceptable.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    and you believe him? He has no reference and says it takes 48 hours to build a server...

    are you really so ingorant you think they are sitting there building servers?

    I have extensive knowledge with server clusters, having worked with them for a few years now, and they are not that easy. The server types being used here are most likely Blade servers, that take a while to set up, and then you need the modules to go in, then you need to program each module, then you need to do extensive testing on a new rig before putting it live...

    48-72 hours just for that... depending on complexity, and i think this is a little more complex then a SBS 2003 server....

    I agree 100% with OP
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