test content
What is the Arc Client?
Install Arc

Cryptic Staff - Please a word of asurance if you may? Don't keep us in the dark.

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Can we have a status update? Can someone be hired to keep us informed of every single issue in a timely fashion? I am disappointed by the lack of communication from you, and surely all your other customers are as well, even those who didn't bothered to bring this issue to you.

It is a fair and good business practice to keep your customer base informed, and not just your shareholders.


And on a sidenote, god bless WishStone. She has been quite active on the german foruns, while we on the main forums stay in the dark.
Post edited by baddmoonrizin on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Bumping...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Bumping...

    Really i don't want to risk an infraction, but due to the severe unrest this thread is getting buried faster than a tribble's metabolism.

    Can other users help me keep this one on the front page so that SOMEONE from Cryptic can give us a word?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Why should you get an infraction ?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    CIWS wrote: »
    Why should you get an infraction ?

    From bumping my own thread indefinatly :)

    I tried to make this point as serious and as politely as possible. I don't want this thread to be buried until we get an official word on the current state of affairs.

    It's disrespectfull at least.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Come on now, the forum is completely empty today?

    Guys, What The Hell Is Going ON?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Sorry, they've probably got a PR exec from Atari standing over them with a big fat Policy Document - don't say anything (positive, negative or otherwise) without management clearance. Not their fault.

    If anyone's in game, could they contact a GM to let them know the queue thing is fnarged?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Well, aparently things are back to normal. But this still does not excuse the fact that Cryptic is making a habit of leaving us completely in the dark DURING these issues.

    Adressing the public after the issue has been solved is pointless.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    The game still has some rather ugly playability issues. I.E we are having very long loading times (80sec plus) when entering systems and beaming down to planets. And that is for the few of us managing to get past the queue.

    This has been hapening for four hours now, and yet there is no word from anyone.
This discussion has been closed.