I pre-ordered from Gamestop a week ago just for the Connie. I still haven't got any keys from them. I emailed them a few days ago, and they told me the bonus items were limited and not everyone would get one. I think I'm screwed. They pretty much implied that they were out of keys.
I've be in contact with them ever since trying to cancel my order via email and telephone. They are such a hassle to deal with. My ordered still hasn't been cancelled, so I will most likely have to disputed the credit card charges and stick them with a chargeback.
I did contact our local store, but they said that since I did the digital download version they can't help me. It's through a 3rd party. Sounds like a bunch of BS to me.
I ended up pre-ordering direct from Atari instead and got my key immediately. No Connie for me I guess.
Gamestop gets no more business from me.
(Sorry, I'm sure some here are tired of hearing my Gamestop story by now. But I am going to spread the word on how bad of a company they are).
But...anyway...I sincerely do hope you get the bonus items.
I pre-ordered from Gamestop a week ago just for the Connie. I still haven't got any keys from them. I emailed them a few days ago, and they told me the bonus items were limited and not everyone would get one. I think I'm screwed. They pretty much implied that they were out of keys.
I've be in contact with them ever since trying to cancel my order via email and telephone. They are such a hassle to deal with. My ordered still hasn't been cancelled, so I will most likely have to disputed the credit card charges and stick them with a chargeback.
I ended up pre-ordering direct from Atari instead and got my key immediately. No Connie for me I guess.
Gamestop gets no more business from me.
(Sorry, I'm sure some here are tired of hearing my Gamestop story by now. But I am going to spread the word on how bad of a company they are).
But...anyway...I sincerely do hope you get the bonus items.
They didn't do anything wrong...? You pre ordered to late for the Connie.. it sucks, but it's not their fault.
I pre-ordered from Gamestop a week ago just for the Connie. I still haven't got any keys from them. I emailed them a few days ago, and they told me the bonus items were limited and not everyone would get one. I think I'm screwed. They pretty much implied that they were out of keys.
I've be in contact with them ever since trying to cancel my order via email and telephone. They are such a hassle to deal with. My ordered still hasn't been cancelled, so I will most likely have to disputed the credit card charges and stick them with a chargeback.
I ended up pre-ordering direct from Atari instead and got my key immediately. No Connie for me I guess.
Gamestop gets no more business from me.
(Sorry, I'm sure some here are tired of hearing my Gamestop story by now. But I am going to spread the word on how bad of a company they are).
But...anyway...I sincerely do hope you get the bonus items.
wow, sorry you had to go through that trouble, thanks for sharing - I wish I made thread earlier
I pre-ordered from Gamestop a week ago just for the Connie. I still haven't got any keys from them. I emailed them a few days ago, and they told me the bonus items were limited and not everyone would get one. I think I'm screwed. They pretty much implied that they were out of keys.
I've be in contact with them ever since trying to cancel my order via email and telephone. They are such a hassle to deal with. My ordered still hasn't been cancelled, so I will most likely have to disputed the credit card charges and stick them with a chargeback.
I did contact our local store, but they said that since I did the digital download version they can't help me. It's through a 3rd party. Sounds like a bunch of BS to me.
I ended up pre-ordering direct from Atari instead and got my key immediately. No Connie for me I guess.
Gamestop gets no more business from me.
(Sorry, I'm sure some here are tired of hearing my Gamestop story by now. But I am going to spread the word on how bad of a company they are).
But...anyway...I sincerely do hope you get the bonus items.
I could be wrong--but aren't they the same company as EB games? some company? yes they are bad and last time i give business to my local store. they have no keys. but I"m doing better, calling head office tomorrow.
They didn't do anything wrong...? You pre ordered to late for the Connie.. it sucks, but it's not their fault.
I realize it was limited, but they should be able to work with me on canceling the order. That's what's such BS with them. The order still shows pending. No keys have been sent out, and I haven't downloaded anything.
Also, I would expect a company to update their website and state when the limited items are no longer available. It's very misleading. Once they got your money, they won't let go of it.
Edit. OK...I just checked my account with them after posting this. It took them almost 4 days, 3 emails, and 2 phone calls; but it now shows "refunded".
So, I am thankful that someone there finally listened to me.
I walked into a GameStop yesterday, purchased the key, and have been playing ever since.....minus the downtime of course.
yeah thanks a lot, just called my gamestop, they have the codes, called the website canceled the online order now off to the local gamestop to get meh connies
thanks for help mates, sympathies to those unable to fly the constitution
AT least you got to play, I bought my pre-order the last day from Best Buy and when i tried to upload the code, it said it had already been used, so no pre-release play at all for me, and I'm not even sure if I get any of the exclusive items.
I did a gamestop preorder just an hour ago. I walked in and did it, they gave me a code on the spot, and I'm patching now. soon as I'm in, I'll post if I got the connie or not.
AT least you got to play, I bought my pre-order the last day from Best Buy and when i tried to upload the code, it said it had already been used, so no pre-release play at all for me, and I'm not even sure if I get any of the exclusive items.
yeah, the gamestop manager said to me the code comes in or with the box (?!) and i get it when I pick it up tuesday... and I asked several times to clarify it.... we will see what happens on the second I'm pretty worried though
but the guy gave me two beta keys for the two games i ordered, a lot of good that dose :rolleyes:
yeah, the gamestop manager said to me the code comes in or with the box (?!) and i get it when I pick it up tuesday... and I asked several times to clarify it.... we will see what happens on the second I'm pretty worried though
but the guy gave me two beta keys for the two games i ordered, a lot of good that dose :rolleyes:
Those beta codes are what entitles you to headstart, and in combination with the retail code is what unlocks the Connie.
Using the retail code alone doesn't entitle you to the Connie, iirc. Because if it did, someone who didn't pre-order could just buy a box in a store someday that was left over from pre-orders, redeem the code, and have a Connie, even though they didn't preorder.
Those beta codes are what entitles you to headstart, and in combination with the retail code is what unlocks the Connie.
Using the retail code alone doesn't entitle you to the Connie, iirc. Because if it did, someone who didn't pre-order could just buy a box in a store someday that was left over from pre-orders, redeem the code, and have a Connie, even though they didn't preorder.
ohhhhhh... sweet! I feel dumb, thanks for smiting my ignorance
hehe before open beta i tryed to preorder from the local Gamestop here in Denmark they have the game to go live marts 31 i told them when it was going out with headstart and all and i dont think they have changed anything yet
Yeah its been stated that all the Pre-Order bonus items/stuff you don't get til the official Launch date on the 2nd. I'm actually getting the Connie and don't particularly care about it. Think I'd rather have one of the other bonus items but Gamestop is the most convienent for me (won't get a digital download version). Only bonus available in-game currently is the lifetime subscription bonus (Borg as a race selection for players).
Those beta codes are what entitles you to headstart, and in combination with the retail code is what unlocks the Connie.
Using the retail code alone doesn't entitle you to the Connie, iirc. Because if it did, someone who didn't pre-order could just buy a box in a store someday that was left over from pre-orders, redeem the code, and have a Connie, even though they didn't preorder.
That would be curious, if someone used a Beta code from 1 retailer (I've heard they've giving them away so Beta access wasn't really a bonus) and purchased from another it probably wouldn't work.
That would be curious, if someone used a Beta code from 1 retailer (I've heard they've giving them away so Beta access wasn't really a bonus) and purchased from another it probably wouldn't work.
Well, if a Dev looks into your account, they would know what pre-orders you have from what retailer, even though it shows up as a general pre-order in your account screen.
If you don't get your pre-order Connie, even though you have a pre-order code from Gamestop attached to your account, along with the retail code, then you could contact Cryptic and they'll look into it. They're usually very good with this sort of thing.
Its just unfortunate that they don't have nearly as much staff as they would like to have, and calls tend to go unanswered. Just keep trying if you run into something like that.
Comments
refuse to let meh questions get buried!
srsly? curses! I ordered it from gamestop.com, time to cancel order then....
ill just wait a few months for the price to drop then buy it
I pre-ordered from Gamestop a week ago just for the Connie. I still haven't got any keys from them. I emailed them a few days ago, and they told me the bonus items were limited and not everyone would get one. I think I'm screwed. They pretty much implied that they were out of keys.
I've be in contact with them ever since trying to cancel my order via email and telephone. They are such a hassle to deal with. My ordered still hasn't been cancelled, so I will most likely have to disputed the credit card charges and stick them with a chargeback.
I did contact our local store, but they said that since I did the digital download version they can't help me. It's through a 3rd party. Sounds like a bunch of BS to me.
I ended up pre-ordering direct from Atari instead and got my key immediately. No Connie for me I guess.
Gamestop gets no more business from me.
(Sorry, I'm sure some here are tired of hearing my Gamestop story by now. But I am going to spread the word on how bad of a company they are).
But...anyway...I sincerely do hope you get the bonus items.
wow, sorry you had to go through that trouble, thanks for sharing - I wish I made thread earlier
I could be wrong--but aren't they the same company as EB games? some company? yes they are bad and last time i give business to my local store. they have no keys. but I"m doing better, calling head office tomorrow.
I realize it was limited, but they should be able to work with me on canceling the order. That's what's such BS with them. The order still shows pending. No keys have been sent out, and I haven't downloaded anything.
Also, I would expect a company to update their website and state when the limited items are no longer available. It's very misleading. Once they got your money, they won't let go of it.
Edit. OK...I just checked my account with them after posting this. It took them almost 4 days, 3 emails, and 2 phone calls; but it now shows "refunded".
So, I am thankful that someone there finally listened to me.
hmmmm im going to call my gamestop right now maybe i can salvage the situation
yeah thanks a lot, just called my gamestop, they have the codes, called the website canceled the online order now off to the local gamestop to get meh connies
thanks for help mates, sympathies to those unable to fly the constitution
yeah, the gamestop manager said to me the code comes in or with the box (?!) and i get it when I pick it up tuesday... and I asked several times to clarify it....
but the guy gave me two beta keys for the two games i ordered, a lot of good that dose :rolleyes:
Those beta codes are what entitles you to headstart, and in combination with the retail code is what unlocks the Connie.
Using the retail code alone doesn't entitle you to the Connie, iirc. Because if it did, someone who didn't pre-order could just buy a box in a store someday that was left over from pre-orders, redeem the code, and have a Connie, even though they didn't preorder.
ohhhhhh... sweet! I feel dumb, thanks for smiting my ignorance
That would be curious, if someone used a Beta code from 1 retailer (I've heard they've giving them away so Beta access wasn't really a bonus) and purchased from another it probably wouldn't work.
Well, if a Dev looks into your account, they would know what pre-orders you have from what retailer, even though it shows up as a general pre-order in your account screen.
If you don't get your pre-order Connie, even though you have a pre-order code from Gamestop attached to your account, along with the retail code, then you could contact Cryptic and they'll look into it. They're usually very good with this sort of thing.
Its just unfortunate that they don't have nearly as much staff as they would like to have, and calls tend to go unanswered. Just keep trying if you run into something like that.