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Official outages complaint thread

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Please post your complaints here so we can get them in one place, rather than the army of individual threads.

Before posting, read this so you know how not to post:

Post edited by baddmoonrizin on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Zilag wrote:
    Please post your complaints here so we can get them in one place, rather than the army of individual threads.

    Before posting, read this so you know how not to post:


    My complaint is not with the outages, but with the lack of an offiicial comment over an hour after the outage.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    NO Complaints from me!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    axar1 wrote: »
    My complaint is not with the outages, but with the lack of an offiicial comment over an hour after the outage.

    I have to agree! When Cryptic fails to at least try to communicate, the "natives" will get restless.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    It's downtime. It happens at launch. They'll fix it, and we'll play until the next one.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Zilag wrote:
    Please post your complaints here so we can get them in one place, rather than the army of individual threads.

    Before posting, read this so you know how not to post:


    Sorry to bump this one. Sorry guys, really...

    "I can has" in your avatar from LOL Cats...

    Then you link to a Penny arcade picture?

    And on top of it all, you want to be taken seriously and have everyone who is upset consolidate into this thread?

    K.

    \\//_
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    A little feedback would be nice but im not too worried. Ive played far too many MMO launches to not worry about this minor hiccup.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I just wonder if this IS a planned one...and for how long will it be down? I can see a planned downtime being planned for a Sunday night, but this is Saturday...very few people have to work tomorrow. Why is an outage happening when most would want to be playing? If this was planned, then it was poorly planned, if not, then they should make an official post that this is an unplanned outage and that they are currently working on it...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    optyk wrote: »
    Sorry to bump this one. Sorry guys, really...

    "I can has" in your avatar from LOL Cats...

    Then you link to a Penny arcade picture?

    And on top of it all, you want to be taken seriously and have everyone who is upset consolidate into this thread?

    Is your response actually weighing my avatar's comedic to seriousness ratio as a factor of the value of my post?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Yes, because putting "official" into the title makes it so.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Zilag wrote:
    Is your response actually weighing my avatar's comedic to seriousness ratio as a factor of the value of my post?

    Yes because Forum Avatar is serious bizness. Just look at his sig, he takes his Avatar too serious. He winz the interwebz because hiz avatarz is better than yours. It is professional avatar.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Bumping due to new outage greatness.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    shitcock + geek fandom = burst blood vessels
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    So the Beta Hours are the same as the Live Hours..... GREAT!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I've been waiting on making the decision to purchase a lifetime sub for STO. I thought I'd see how the Headstart went, then make my decision last minute.

    Cryptic, you're not doing a great job selling it.

    Here's to mass improvement over the next 2 days.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    typhaon wrote: »
    So the Beta Hours are the same as the Live Hours..... GREAT!


    A beta version is the first version released outside the organization or community that develops the software, for the purpose of evaluation or real-world black/grey-box testing. The process of delivering a beta version to the users is called beta release.
    This is all it means. It is the release before final. It may or may not be complete.

    All this talk about " we are paying for beta" shows that people just don't understand what beta means. Google Mail was in beta for 2 and a half years but was complete ( in as much that any evolving software can be complete ) at that initial release.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    ya im getting tired of the servers always going down. It seems like every time i get some extra time to play or when i want to play at my usual time of the day the server is always down.

    I also think the exploration missions be beefed up they suck theres no alien races on the planet to talk to or interact with or try to solve their problems.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Well, let's hope Cryptic gets their "TRIBBLE In The Group" very soon. Again, we think it's bad now, just wait until February 2nd when the masses attempt to play.... *shudders*
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    beta is more enjoyable then headstart
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    TCircuits wrote: »
    Well, let's hope Cryptic gets their "TRIBBLE In The Group" very soon. Again, we think it's bad now, just wait until February 2nd when the masses attempt to play.... *shudders*

    Highlighted the important part :cool:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    typhaon wrote: »
    So the Beta Hours are the same as the Live Hours..... GREAT!

    Yeah, this is my complaint...for a few weeks of beta, its more understandable, EXCEPT, they were SELLING beta. But for a head start weekedn, where the SOLE purpose is to get upfront playtime, this REALLY REALLY blows chunks.

    What, are cryptic MMO noobs that have never launched a game before? Then it would be understandable...still unacceptable, but understandable...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    First let me say is that I do have some fun playing STO, and I DO want it to succeed. This game has a TON of potential. But this game is still in a Beta phase, and I am stating to honestly think it's going to be a very long time before this game will actually be a "polished" game.
    Once the media starts to review this game and all its flaws it will have a big negative impact to the game.
    But the one thing that will save it is people like me. Star Trek fans. There are enough fans to help support this game thru all the BS.

    So this is the "Official outrages complaint thread" and here is my "Complaint" list!!

    Today redoing my ship colors and stuff, payed the money to change everything, got into space and it's the same thing.

    Show NPC names are turned on, but I still have to scroll over them?!?!

    STILL have problems giving skill points away, have to go to bridge to make it work sometimes.

    You want to see what Grade your friends are in the friends list, it only shows rank.

    Several Episodes bugged to ****

    Server lags and disconnects a ton.

    Tried making a private chat channel for friends, crashes to the desktop.....

    Didn't get one of my Bridge Officers from a mission, had to go buy her instead.

    Can't set the options to select my own instance anymore. Don't like flying thru sector space, get put into combat and have my as* handed to me in less than 5 secs.

    Have problems trying to get into the same instance as my friends for enemy contacts.

    Not enough explanation on what some skills or items do.

    When you warp, your ship warps right away, and then it reappears before the load screen!

    Can't collect your joined trill for headstart or other pre-order items. Kind of pointless for some people to even start headstart

    Loot distribution is Horrible and Highest DPS wins! REALLY?!?!?

    Why do we have a bridge again?!?! Oh ya, so I can have a place to use my skill points!?!?

    I take skills off my task bar then only have them re-appear later!

    When doing a mission in a System, Zone chat is for ALL not just the zone you are in. Why do I need to know what the other zones, that I am not in, are doing?!?!?

    Klingons where an afterthought?!?!? Being a Star Trek fan this one really shocked me!

    Only 3 Character slots... really.. some people have kids that would like to play also. Not to mention there are a total of 3 classes for each side!

    Explore mission, (I heard this might have been fixed) but waiting around for an unknown system to spawn and competing with 10 other people is dumb. It took me over 1 hour in the final days of Open Beta to get 3 found.

    No more auto-shot in ground combat?? Why??

    The mission gets repetitive FAST. Go to this system, Kill. Go to the planet, KILL. Go BACK to space, kill some more.

    Spacebar mashing.....

    So ya, that's my short list.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    AND it took 5 mins for my post to ... post!!!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    mrlee95 wrote: »
    AND it took 5 mins for my post to ... post!!!

    The situation is indeed degrading, simply since there is actually zero communication back. That's the major flaw here.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Originally Posted by Zilag
    Is your response actually weighing my avatar's comedic to seriousness ratio as a factor of the value of my post?

    Yes. If you ran around in a tin-foil hat talking politics I'm sure you would get the same response from others as I gave you.
    Tim_ploe wrote:
    Yes because Forum Avatar is serious bizness. Just look at his sig, he takes his Avatar too serious. He winz the interwebz because hiz avatarz is better than yours. It is professional avatar.

    Winz the interwebz eh? 4chan is calling, they miss you.

    My signature is merely a thank you to the artist who provided his talent and free time. I'm sure Mom and Dad taught you how to be thankful? Oh, no wait. They bought you a "Interwebz Meme's for Dummies" book instead.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    mrlee95 wrote: »
    First let me say is that I do have some fun playing STO, and I DO want it to succeed. This game has a TON of potential. But this game is still in a Beta phase, and I am stating to honestly think it's going to be a very long time before this game will actually be a "polished" game.
    Once the media starts to review this game and all its flaws it will have a big negative impact to the game.
    But the one thing that will save it is people like me. Star Trek fans. There are enough fans to help support this game thru all the BS.

    So this is the "Official outrages complaint thread" and here is my "Complaint" list!!

    Today redoing my ship colors and stuff, payed the money to change everything, got into space and it's the same thing.

    Show NPC names are turned on, but I still have to scroll over them?!?!

    STILL have problems giving skill points away, have to go to bridge to make it work sometimes.

    You want to see what Grade your friends are in the friends list, it only shows rank.

    Several Episodes bugged to ****

    Server lags and disconnects a ton.

    Tried making a private chat channel for friends, crashes to the desktop.....

    Didn't get one of my Bridge Officers from a mission, had to go buy her instead.

    Can't set the options to select my own instance anymore. Don't like flying thru sector space, get put into combat and have my as* handed to me in less than 5 secs.

    Have problems trying to get into the same instance as my friends for enemy contacts.

    Not enough explanation on what some skills or items do.

    When you warp, your ship warps right away, and then it reappears before the load screen!

    Can't collect your joined trill for headstart or other pre-order items. Kind of pointless for some people to even start headstart

    Loot distribution is Horrible and Highest DPS wins! REALLY?!?!?

    Why do we have a bridge again?!?! Oh ya, so I can have a place to use my skill points!?!?

    I take skills off my task bar then only have them re-appear later!

    When doing a mission in a System, Zone chat is for ALL not just the zone you are in. Why do I need to know what the other zones, that I am not in, are doing?!?!?

    Klingons where an afterthought?!?!? Being a Star Trek fan this one really shocked me!

    Only 3 Character slots... really.. some people have kids that would like to play also. Not to mention there are a total of 3 classes for each side!

    Explore mission, (I heard this might have been fixed) but waiting around for an unknown system to spawn and competing with 10 other people is dumb. It took me over 1 hour in the final days of Open Beta to get 3 found.

    No more auto-shot in ground combat?? Why??

    The mission gets repetitive FAST. Go to this system, Kill. Go to the planet, KILL. Go BACK to space, kill some more.

    Spacebar mashing.....

    So ya, that's my short list.

    Bump because I was full of hate this morning, and it took my along time to write that!!!

    Hey Devs, please see this and if you could, check some of these issues out! (yes I did a /bug)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Ok, I know this isn't official, but might as well add my 2cents, even though I had no real problems all weekend.

    My primary complaint was about the communication. I was able to play most of the weekend without issue, never ran into a queue, but that may have been by design.

    But when the servers went down there seemed to be a big lack of communications from Cryptic. Half dozen support people on Twitter, and I didn't see them talking about it when I looked.

    Also, having rage threads where cryptic says "We are down" and then hundreds of pages of people venting isn't very useful.

    Cryptic, please put up a page when the servers go down and lock it so that only you can post there. So we have a place to go to see what the updates/progress is.

    Also, it is totally silly that clicking the "Server Down" button on the main startrekonline.com page takes us to our support page. It should go directly to a server status page. Or the recent forum post.

    THIS would do a lot to relieve some of the frustrations people were experiencing.

    But again, I seem to have been a rare bird. I got in for almost 20 hours of play this weekend, and thought the first days went extremely well.
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