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stuck at character!!! Fix the bugs please......

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited January 2010 in PC Gameplay Bug Reports
Can you fix these bugs... I normally play around this time (at night) and it seems every single time i try to play there is either an unscheduled downtime or a scheduled one....

Example right now just got kicked out of the game and now everyone is stuck at retrieving character list screen......


I mean all these functions are on the back end, Databases/servers/clusters - I'm not sure how you have everything setup but it needs to be more redundant then this in less your expecting only 1,000 people to play this game..... this sucks.. i'm really second guessing buying the game if 80% of the time i have tried to play it's down..

I understand it was beta so I wasn't judging at the time... but now its the head start - last night it was down and once again tonight down again... this is beyond frustrating especially for me who can't sit at home and play all day long this is my little window to actually play and the game is crashed.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Same here. Stuck at retrieving list of characters
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    yes. i am getting this message too. stuck at retrieving toon. everyone is asleep right now cause that is what normals do?

    bah hum boog
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Luqid wrote: »
    yes. i am getting this message too. stuck at retrieving toon. everyone is asleep right now cause that is what normals do?

    bah hum boog



    Well I work in the IT field and whenever you have an operation that is 24/7 like this - you have an "On CALL" person or team that responds to emergencies like this - also they should have some type of system operations/monitoring tool that alerts them when servers or services are down

    all that stuff is easily configured with little effort and can be done from home without having to drive into the office..
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I am hoping that someone from Cryptic is even aware* there's a problem.. sayz the server is still up but it seems everyone has now been having this logon at character problem now for over 30 minutes...

    I hope the Cryptic team hasn't left for the weekend.. hopefully there's still a janitor or someone around on the premesis who can plug the darn server back in for us all...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    thedonny wrote: »
    Well I work in the IT field and whenever you have an operation that is 24/7 like this - you have an "On CALL" person or team that responds to emergencies like this - also they should have some type of system operations/monitoring tool that alerts them when servers or services are down

    all that stuff is easily configured with little effort and can be done from home without having to drive into the office..

    i turn peoples cell phones off monday - thursday for not paying their bills. and i have been drinking, was kind of thinking about flying my spaceship around and shooting some stuff. but maybe tomorrow.... if the servers are not being maintenance.

    cheers!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I am hoping that someone from Cryptic is even aware* there's a problem.. say the server is still up but it seems everyone has now been having this log on at character problem now for over 30 minutes...

    I hope the Cryptic team hasn't left for the weekend.. hopefully there's still a janitor or someone around on the premises who can plug the darn server back in for us all...

    they are hand selecting bacon strips in the Appalachian mountains from baby piggies that are raised in little pens and are not older than a year old and have spent their lives being messaged by Budapest monks.

    their mobile devices are not receiving a signal because of their altitude or because i turned them off on Thursday.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I am hoping that someone from Cryptic is even aware* there's a problem.. sayz the server is still up but it seems everyone has now been having this logon at character problem now for over 30 minutes...

    I hope the Cryptic team hasn't left for the weekend.. hopefully there's still a janitor or someone around on the premesis who can plug the darn server back in for us all...

    HAHAHAHAHHAHAHAHA. Janitor. HAHA.

    Seriously though, they have an on-call person, likely they have a 24/7 staffed NOC, including a graveyard guy... unless they suck and can't afford to pay someone $16/hr to watch a screen. If that's the case, they must not have very many subscriptions =)

    Anyway, he's probably pooping or smoking or heating up a hot pocket. I know I probably would be.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Delanis wrote:
    HAHAHAHAHHAHAHAHA. Janitor. HAHA.

    Seriously though, they have an on-call person, likely they have a 24/7 staffed NOC, including a graveyard guy... unless they suck and can't afford to pay someone $16/hr to watch a screen. If that's the case, they must not have very many subscriptions =)

    Anyway, he's probably pooping or smoking or heating up a hot pocket. I know I probably would be.

    lol. if he / they are heating a hot pocket that **** is burnt.
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