Okay, I petitioned about this because I could find no answer and the only answer I got from players in game was to CTRL+Left Click the X in these Tips to make them not repeat. Yet this does not work for me, I am continually having to close these annoying tips that pop up every time I go by an NPC that makes one appear (Shipyard, Personel, etc.).
So, I finally got a reply back about it and this is what my petition was and what they said:
Petition:
How do I disable the tutorial pop-ups? I've read this all before, over and over (you know what I mean :P), during Open Beta. Now these are just getting down-right annoying, popping up in and before battles and such. Is there a way to stop them from popping up please?
Thank you for your time.
GM's Response (after about a 6-hour wait):
Greetings. The issue you are looking for is simple gameplay question, which can be answered among other players.
Please keep in mind that in order to allow us to help the greatest number of players, the GM ticketing system should be used for reporting problems only and not for general gameplay questions. Furthermore, you may be able to find assistance with similar questions by seeking out the assistance of other players in game or visiting the official forums which can be reached through the Community link at the top of the launcher.
Thank you for playing!
I find this lack of customer service to be appalling. Someone took the time to write that long canned response out or at least took long enough to read my petition and copy and paste a response when they could have probably just answered my question in the same, if not less, amount of time.
Furthermore, this is a problem. It happens every single time, over and over again. Nothing I do works to stop this from happening, so excuse me for going to the ONE SOURCE that I knew would have the answer, when the answers I received by players did not work.
Anyway, yes I am upset. I am in a great deal of pain so I am probably making a bigger deal out of this than it really is, but man this is the worst canned response to a simple question that I have ever gotten, and that includes my 10+ years with Ultima Online.
I mean Really? The GM's cannot answer simple questions like this and make their users feel as though they care about them and want to help them have the best game-play experience possible? Now I would have understood such a response if I would have asked something like "How do I equip a weapon?" or "where is Sulu?"
So.. Can anyone help me?
Comments
I have, many times. It only works while I stay on the Station. When I leave and come back to thee Station, those same NPCs always make these Same Pop-Up Tips appear.
I have also tried CTRL+Left Click, ALT+Left Click, Shift+Left Click and a the same combination with right click. Nothing keeps them at bay indefinitely.
Thank you for your time.
Is anyone else experiencing this same issue?
This is something that's annoyed me to no end throughout CB, OB and now the Live Game.
A tip should pop up once, or there should be an option in the Options Menu to toggle them off. :mad:
In all my years of gaming I cannot remember any game, at leasy not any MMO, that did not have the option to turn off tips, hints, and tutorials.
I can accept it comming up the first time, but every time I visit a vendor is simply too much.
Just to update, this also happens when re-doing lower level missions with Tips in them. I just re-did the P'jem mission with someone who needed help and was again bombarded by those very same Tips through out the Mission, even though I had previously had and closed them when I did the mission originally by myself.
Thought about adding this bit in as well, because I experienced it twice tonight. But it's a minor issue compared to the spam you get walking through the Shipyard on Starbase 01.
Would appreciate any response about this, whether to my Tickets on the issue or here please.
Thank you for your time and a wonderful game!
Been looking in options, but cant find anything that says disable newplayer tips/tooltips whatever.
*snerk* Methinks you had a few runins with Blizzard GMs.
I am having this issue aswell.
Was it really intended that Tips always pop up even if we don't want them to?
Don't get me wrong. I love them and they are helpful the first couple of times. But after that I don't need to know what talking to Ensign so and so does.
This most certainly was an issue in beta. Every visit to Earth's Shipyard = Tip spam!
Please fix this soon... it's so annoying!
Stop posting in those nonsensical troll-baiting threads.
*bump*
1. Move the tip window to the bottom right of the screen.
2. Shrink it to something hella tiny and unnoticeable.
3. ???
4. Profit!
I forget that it's still there sometimes.
Gets in the way of my action bar and BOff bars. Especially with more advanced ships. It needs to go away and not come back.
But what about tips from new areas/contacts?
The old ones that pop-up, annoying.
New ones that would pop-up, with the window minimized you wouldn't see them.
And I also hate that if you mouse over any button in your drawer, you get a tip. This one is going to the maximum delay setting when game comes back up.
I've had to also adjust my tool-tip duration as well. Some tool-tips seem to always appear instantly, however. I haven't gotten to the point of annoyance with them yet, as they are still helping me learn about things and are not nearly as repetitive as the Tips in topic discussion. I understand where you are coming from and can foresee this also becoming an issue later on down the road.
Back on topic:
I don't want this issue to become moot just because we can try and shrink the tips into practically non-existence (if it works for everyone, need to try it when server comes back). It is a huge eye-sore to the game, especially for those who have read them 50+ times over.
Cryptic, any sort of acknowledgment of this issue would be greatly appreciated.
Thank you for your time.