I noticed when I claimed mine, it says only claimable on 1 character, it could be a bug, and need to be reset that is still showing yours as already claimed on your beta character, perchance? so is no longer available for your main, they should hopefully be able to fix that, if thats the case.
It says you can claim it once per character. It's in red on the in-store description, though I haven't claimed it on this character. I claimed it on my first character then re-rolled a Borg when they were made available. The Borg can't claim it.
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