Yeah a lot of threads popping up about this just like the del taco shuttle. doesn't seem like it should be teid to retail code like a Cryptic Customer service person told me it is, but apparently we don't get it till we tie in the retail codes.
Greetings, You will receive special items when you activate your retail key, on or after Feb 2, 2010. This includes the Joined Trill. The pre-order key only grants you access to the head start. If after you enter your retail key you still do not have your pre-order incentive items, please contact Billing Support so that they may look into it further (http://startrekonline.com/support). Thank you for playing!
Honestly dunno how the Wrath of Kahn uniform is a Pre-order incentive when it can in the Str trek Movie Blue-ray disc box......
The CS dept that looks over the bonus item bug reports need to get together on this. I was told this was an issue with billing, lol!
Regardless, the admiral uni was NOT tied to a retail code, ergo has no retail-preorder contract limits like the others, and as such SHOULD be showing up like the shuttle, imho... however, I'm not sure if the Admiral uni code came with a trial time as well, if it didn't, I guess I can understand the wait.
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Honestly dunno how the Wrath of Kahn uniform is a Pre-order incentive when it can in the Str trek Movie Blue-ray disc box......
Regardless, the admiral uni was NOT tied to a retail code, ergo has no retail-preorder contract limits like the others, and as such SHOULD be showing up like the shuttle, imho... however, I'm not sure if the Admiral uni code came with a trial time as well, if it didn't, I guess I can understand the wait.
Not much but a mild annoyance, really.