I orederd from D2D and it said there are two keys. I recieved one which was suppose to do Open Beta and the headstart but it also mentions another code coming still upon release. Is maybe the Borg and extra slots registered to the Retail code and not the one you put in now for headtsart and Early access. Which..making getting these things impossible until the real release date?
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I'm currently playing my Liberated Borg, the only problem I'm getting not being rewarded for missions. Guess it's a glitch with the coding.
Devs have posted about this on the main page.
They are asking you to post your issue here: http://forums.startrekonline.com/showthread.php?t=89015
It helps if you have a ticket number.