Please keep reports of being unable to claim the Liberated Borg central to this thread for easier data collection. Thanks!
As of 3:44 PST: The devs are aware that this is an issue and we're looking into it. However, for the majority of Lifetime subscribers, exiting the game and entering the character creator should work for you.
(tickets raised against this account with the order number in the ticket if thats any help)
*4:13pm your time*. Logged in and out which I've done a ton of times before. Still only 2 slots but now the borg option is there!! (not really worried about the extra slots).
For reference, got my lifetime sub on Monday the 25th at 6:50 PM PST. No borg, only 2 char slots. Also posted in several other of the threads. Ticket 554702.
I got my sub this morning, Ticket: #552517 Please help I just want to play and not be left behind by my group of 5 friends who are waiting for me....without having to just restart when borg activates anyways
I will be posting on every thread about this till I am noticed
Purchased lifetime on Monday, Jan 25.
Lifetime access is listed in the Account maintenance screen on your website.
Character creation shows a total of 2 possible character slots.
No options listed in the C-Store.
No liberated borg option in the race selection screen when creating a new character.
purchased the lifetime subscription on thursday night (28/1/10) and the lifetime subscription has been activated in my account on this website. i have 4 character slots in game, but no liberated borg option
We have all restarted our computers, attempted to create new characters. We all got our lifetime subs 3 - 4 days ago. We also submitted tickets about 2 hours ago.
We have done all we can do; waiting for help on your end.
Please keep reports of being unable to claim the Liberated Borg central to this thread for easier data collection. Thanks!
As of 3:44 PST: The devs are aware that this is an issue and we're looking into it. However, for the majority of Lifetime subscribers, exiting the game and entering the character creator should work for you.
Still no go for me
Lifetime Subscriber - 4 character slots available - CStore in game is totally blank on both tabs - no Liberated Borg option at character creation.
I've logged completely out of the game, logged off of my account here in the forums, restarted computer, restarted client, logged back in, nothing.
Any help so I can start playing the game would be most appreciated.
Comments
As of 3:44 PST: The devs are aware that this is an issue and we're looking into it. However, for the majority of Lifetime subscribers, exiting the game and entering the character creator should work for you.
mines still missing
(tickets raised against this account with the order number in the ticket if thats any help)
*4:13pm your time*. Logged in and out which I've done a ton of times before. Still only 2 slots but now the borg option is there!! (not really worried about the extra slots).
THANKS!
*insert happy dance*
Lifetime subscription shows as being applied to my account, but no option for liberated borg
Purchased lifetime 1/27
Ticket #551546 opened about 14:00 Eastem to report.
Thank you.
Edit: per this thread http://forums.startrekonline.com/showthread.php?t=88502&page=25 coderanger has fixed the borg problem with a lot of accounts.
I will be posting on every thread about this till I am noticed
Ticket Number #553563
Paid for lifetime over 72 hours ago
Borg not available in char selection
Was shown in C-Store before the server crash @ 6pm GMT
Have created ticket.
6 hours now
#552213
Also check these threads here for others with same issue
http://forums.startrekonline.com/showthread.php?t=88809&page=10
Lifetime access is listed in the Account maintenance screen on your website.
Character creation shows a total of 2 possible character slots.
No options listed in the C-Store.
No liberated borg option in the race selection screen when creating a new character.
Related ticket # 554594.
Ticket #553960
@Turaho
@Tanantha
We have all restarted our computers, attempted to create new characters. We all got our lifetime subs 3 - 4 days ago. We also submitted tickets about 2 hours ago.
We have done all we can do; waiting for help on your end.
Ticket Number: 553763
No Borg, only 2 char slots.
Sucks
Should mention I guess that I've had mine for more than 24hrs and only 2 slots as well... *shrug*
No borg available. Got LT, checked bank statement, checked cryptic account, all appears ok.
Edit: I should mention that it was purchased 1/26.
I have it listed on my account. 4 character slots but no liberated borg to select.
Logged a ticket quite some time ago after reading the dev post to do this.
Still no go for me
Lifetime Subscriber - 4 character slots available - CStore in game is totally blank on both tabs - no Liberated Borg option at character creation.
I've logged completely out of the game, logged off of my account here in the forums, restarted computer, restarted client, logged back in, nothing.
Any help so I can start playing the game would be most appreciated.
Thanks!