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"You may only purchase this item once per char" - Del Taco shuttle error

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Update - Whatever happened during downtime has fixed my original issue. I was able to double-click a greyed out shuttle and claimed it successfully.



Created my first character and am unable to claim my Del Taco code Type-8 Shuttle pet due to this error:

"You may only purchase this item once per character."

I had previously claimed it in Open Beta on a character with the same name as my current release character. Anyone else seeing this problem?
Post edited by baddmoonrizin on
«13

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    same :S

    /10 char
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I recived that error as well however if you look in your inventory it should be there.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Glad I didn't claim it yet!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Exim wrote:
    Iif you look in your inventory it should be there.

    nope, its not
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    pmdj717 wrote: »
    Glad I didn't claim it yet!

    Me too, whew was debating if it was even in the OB.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Same problem here!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    same problem here
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    "Targeting Del-Taco corporate HQ"
    /screams "FIRE EVERYTHING!!!":D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Yup same problem here!!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    It sounds like they wiped the chars, but not the whole profile for our chars. They should of tested the C store more in open beta
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I activated the shuttle code during OB. The shuttle was available on my first character earlier today. I deleted that character and created a new one. Once I tried to activate the shuttle on that new character, I got the error everyone else here on the thread is getting.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Exactly the same it's there on my first character but that's not my main because Borg wasn't available.

    It says per character but somehow it's been made per account. Please fix it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Same issue, shuttle is greyed out and can't be claimed.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I claimed my Shuttle with my first character today, but couldn't get the Liberated Borg so I deleted and recreated him once the Borgs were fixed, now I can't claim the shuttle because it thinks I already did it for that character.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Foobarz wrote:
    I claimed my Shuttle with my first character today, but couldn't get the Liberated Borg so I deleted and recreated him once the Borgs were fixed, now I can't claim the shuttle because it thinks I already did it for that character.


    I did the exact same thing, created a throwaway character until Borgs were fixed. Deleted when Borg was fixed, and now can't claim the shuttle. Hopefully they can fix it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    same here :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Yeah, I got the bug error message too.

    And how about unlocking the Wrath of Khan uniforms with the Del Taco code. How do you do that?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    BI0B0Y wrote: »
    I activated the shuttle code during OB. The shuttle was available on my first character earlier today. I deleted that character and created a new one. Once I tried to activate the shuttle on that new character, I got the error everyone else here on the thread is getting.

    Yep... Mine is on my Engineer i made while waiting for my main Borg toon to be available.

    Greyed out and cant collect it for my new made Borg now...

    "Once per Char" should be exactly what it says... NOT once per account.

    I assume this is another problem that we just have to wait to be fixed? I hope so...

    Well since im also re-downloading the 10gig game thanks to Steam deleting my game after it crashed, im now experiencing a rather memorable Head Start day... One i wont soon forget.

    At least i got to play a few hours on a Character i really didn't want to play at all. just an Engineering alt. *sigh*
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    same problem here.

    cannot be processed (reason unspecified)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I'm just hoping this isn't going to be a worse situation on launch day when people are going to be expecting more pre-order bonus items like weapons or armor and finding out that it will only be available on one character. It needs to be fixed before Tuesday for sure.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Mischief wrote: »
    Yeah, I got the bug error message too.

    And how about unlocking the Wrath of Khan uniforms with the Del Taco code. How do you do that?

    The Wrath of Khan code is different and is: JIH MUSHA SOH
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Same issue here as well
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Why did they not test the C store, shuttles and borg during open beta more thoroughly..
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I never picked mine up during OB, but it still gives me that error too.

    This should be posted in the BUGS forum, by the way.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I got the same message, but I didn't take it as an error. In any case, the shuttle was in my inventory afterwards. I was disappointed to see that it needed to be equipped as a ship device, though. Why? It's kind of neat, but it isn't worth sacrificing a battery slot.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Same here. Can't get the shuttle on my character. It's grayed out and I keep getting the same error as the OP.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I get the unspecified error as well, please help, I need my pet lol.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I am in a similar situation. Got it on the first character I made when Borgs were not available but now I cant select it for the Borg. Same error message that has already been posted.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    same error here also.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Indeed, I'm getting the same error.
This discussion has been closed.