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Unable to log in

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited January 2010 in PC Gameplay Bug Reports
I am having a few problems. I have been using STO for the last week or so with no problems. I had ordered a Deluxe Edition from direct2drive. Tha last 2 days since Headstart has started it has allowed me past the launcher screen and the starts the game, trys to log in and retrieve the characters but then states 'you are not allowed to log in to the server at this time' Why is this happening. I have a headstart in the deluxe. The other this is when I log on the STO web site and log into my account it states that I have no products now. What is going on???? I have tried re-entering my product id but it says that it is already being used. - Yes by me, but where is my product?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    The headstart does not start until Friday 1/29.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Well headstart is not till Friday :) Your just a little early unless your running a day or two ahead of most of us.

    Less weed more smart food!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Zimster wrote:
    Well headstart is not till Friday :) Your just a little early unless your running a day or two ahead of most of us.

    Less weed more smart food!

    Or Some food for thought
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Ok then. But why can I not log in then? I have tried about 12 times over the last 2 days and it just keeps saying that 'you are not allowed to log in to the server at this time' ?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Ok then. But why can I not log in then? I have tried about 12 times over the last 2 days and it just keeps saying that 'you are not allowed to log in to the server at this time' ?

    Dont worry we're all getting the same message. Your have to wait until Friday for headstart to begin!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Ok then. But why can I not log in then? I have tried about 12 times over the last 2 days and it just keeps saying that 'you are not allowed to log in to the server at this time' ?
    That's because Open Beta is ended, as of 6pm PST yesterday, and no one is allowed to log into the server until headstart begins at 10am PST on Friday...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Ok then. But why can I not log in then? I have tried about 12 times over the last 2 days and it just keeps saying that 'you are not allowed to log in to the server at this time' ?

    What part of "head start does not begin till Friday" is corrupting your holomatrix?
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