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Unable to authenticate

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited January 2010 in PC Gameplay Bug Reports
Can't even get past the patcher. When I enter my name and PW it just says "Unable to authenticate"

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I am getting the same issue.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    getting the same thing as well.. I put in a ticket for this I think its server overload
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    same thing happening here too was in game then just got booted now can't get back in


    got in now
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    zcrox69 wrote: »
    getting the same thing as well.. I put in a ticket for this I think its server overload

    Not even a server issue if we can't get past the patcher. This is a problem with the account server(s)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    i would recommend though is put in tickets for each instance.. this way its logged and recorded.. that is what i am doing on every glitch i come across for now on
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    TallBear wrote:
    Not even a server issue if we can't get past the patcher. This is a problem with the account server(s)

    well it is part of it though, there is horrible lag and connection time outs when i was able to get in earlier
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    They are having some major server issues in the last few days of Testing. If they arent resolved before the end of BETA then they are gonna have all sorts of problems come LIVE.

    Cryptic, fix the server issues. It has always been a problem with you guys dating back to CoH/CoV - Champions and now STO. After this many years you might have realised that you either need to move where your servers are or use a better provider.
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