I constantly get disconnected when switching from one zone to another.
Most of the issue's seem to happen when I am trying to enter sector space, or go from on sector zones to another.
I have had very little trouble trying to go from sector space to system space, or from sector space to pvp zones, or from system space to ground missions, or sector space to ground missions. Most of my issue's seems to stem from going from any zone to a sector space zone.
I have also had this issue when entering a deepspace encounter, which is annoying because I have a habit of accidentally hitting a deep space encounter and getting drawn into it unintentionally. Whenever I enter a deep space encounter, intentional or not, I get disconnected. Spend about 5min trying over and over again to log in constantly getting "Account Server Disconnect" before I can get in. Then if I want to leave I get disconnected again and have to repeat the process over again just so I get back to sector space.
The "Account Server Disconnect" may have something to due with my issue's I dont know, or it might be the log in bug, or maybe the log in bug is what constantly disconnects me. As I said I don't know.
Has anyone else been having these issues? Or have any idea what is causing this?
I know this is beta and I have been patient. I have been dealing with this for several days now, ever since they put in the patch that removed the level cap (I cant remember what day it was, but it was earlier this week) and have been hoping this issue would resolve itself.
We think we have fixed this (the "Disconnected from Account Server" message), but you may have to restart the client to get a new connection. Can you please reply if you are still seeing this?
We think we have fixed this (the "Disconnected from Account Server" message), but you may have to restart the client to get a new connection. Can you please reply if you are still seeing this?
As of right now getting constantly booted with a game server connection failed message.
We think we have fixed this (the "Disconnected from Account Server" message), but you may have to restart the client to get a new connection. Can you please reply if you are still seeing this?
Restarted client, still getting disconnected when I try to log back into my char. I am currently in the Psi Velorum(sp?) sector of romulan space if it matters
We think we have fixed this (the "Disconnected from Account Server" message), but you may have to restart the client to get a new connection. Can you please reply if you are still seeing this?
I am still seeing this message. I restarted my client after I saw your message and I am still getting this whenever I try logging in.
Hello,
I get disconnected every time I jump to a different zone. I have tried updating my adapter drivers but nothing seems to help. I would really like to see if there is a way to fix this.
Thanks,
Ciroc
I have been getting this for days now, before and after the big patch. Sometimes I can log in and move through a couple of zones, other times I can't go to those same zones.
Seems to be about an 80-90% disconnect rate whenever I see a loading screen. It shows "Server Not Responding" in red text on the loading screen, and then the "Game Server Connection Failed" appears over the same background as the character select screen and next I'm booted the the username/password screen.
Hope those details can help somehow! I managed to get a few hours of play in before all this started, and I really love the game.
If you are posting in this thread for any reason other than you see the exact error message" Disconnected from account server", you are not helping. We are aware of the game server issues and someone is looking at them, but right now we need to know if the account server issue is fixed.
If you are posting in this thread for any reason other than you see the exact error message" Disconnected from account server", you are not helping. We are aware of the game server issues and someone is looking at them, but right now we need to know if the account server issue is fixed.
Still seeing it. Attempted beaming up to my ship after fighting the Gorn Captain in the Rescue Researchers mission and the disconnect happened.
If you are posting in this thread for any reason other than you see the exact error message" Disconnected from account server", you are not helping. We are aware of the game server issues and someone is looking at them, but right now we need to know if the account server issue is fixed.
Ok sorry about that misread the error message you were researching, iv logged in and out of the client several times however and iv not seen the "disconnected from account server" message appear once.
It shows "Server Not Responding" in red text on the loading screen, and then the "Game Server Connection Failed" appears over the same background as the character select screen and next I'm booted the the username/password screen.
I'm currently experiencing this exact issue, and it's not the account message. I haven't been able to log in with my main character, able with my klingon character.
I'm currently experiencing this exact issue, and it's not the account message. I haven't been able to log in with my main character, able with my klingon character.
To repeat: Please do not post in this thread if you are having any other issue. Please post those issues in threads about those issues.
have to say ive been having this issue allot until the last patch, i can zone without problem.. to push it i set my gfx settings to Max and set my fps after reading that thread and its running sweet as a nut now.. Really nice work !
I am no longer experiencing this the "Disconnected from account server" message whenever I try to log in. Everything seems to be fine now, I am not getting disconnected anymore either... well I just did but it was an error I am pretty sure was on my end and was not transitioning maps at the time.
I just experenced this same issue disconnected while loading a nebula exploration mission i log back in it lods 1/2 then the "DISCONECTED FROM SERVER shows and it throws me back out. Ive tried over and over agin. I can log in and load my character but not my game
I just experenced this same issue disconnected while loading a nebula exploration mission i log back in it lods 1/2 then the "DISCONECTED FROM SERVER shows and it throws me back out. Ive tried over and over agin. I can log in and load my character but not my game
/me wonders if people are listening :-P Anyway, we think the issue (referring to the account server connection problems this thread was about) is resolved, thanks for your patience.
Upon trying to enter an instance after an hour of decent play I got the fantastic "Server Not Responding" loop of death, now my bug eyed alien fed is stuck in limbo since I cant log in to move him out. Cant tell you what instance as I rarely pay attention to where i'm flying for my most recent mission, something on the first one on the treasure ship line, starts with an "a" in the sector you start in. Now.....I suppose I'll create another bug eyed alien.
We think we have fixed this (the "Disconnected from Account Server" message), but you may have to restart the client to get a new connection. Can you please reply if you are still seeing this?
Coderanger -
I constantly get a "disconnected from server" for the past week. I can't play for more than a few seconds before this happens, no matter what I try; ports, graphic settings, whatever. This didn't happen in CB or in the first week or so of OB.
edit - This is accompanied by constant rubber-banding, server not responding, and appearing as my ground character in space/ship on land/ or just not appearing at all.
THE CLIENT APPEARS TO LOCK MY INTERNET CONNECTION. My network monitor drops off to zero and sometimes I timeout a connection which reappears when I close the STO program. I'll test by trying to monitor other things, load a webpage, run internet radio,etc. and they will hang untill I close the STO program.
I've filed a ticket to this as well. I hope that you can help.
/me wonders if people are listening :-P Anyway, we think the issue (referring to the account server connection problems this thread was about) is resolved, thanks for your patience.
Funny because I was getting this problem all night. My only "work around" was to switch to a different character till that one got the server disconnect message loop.Thankfully I have more than one character to play around with or else I would be bored out of my mind when stuff like this happens.
Same here I can select my character thats about it. The loading screen after I click play attempts to load, it gets about a 3rd of the way on the progress bar hangs and I get "SERVER NOT RESPONDING" Kicks me back to the login screen.
I was also experiencing this issue frequently up until yesterday but played last evening for several hours with no "DISCONNECTED FROM SERVER" death screens. Thx for addressing this issue... and thx for providing all of us with an enjoyable open beta experience. I've read a lot of less then happy posts from other beta testers upset about bugs and downtime but clearly they don't understand the concept of what a beta is for
/me wonders if people are listening :-P Anyway, we think the issue (referring to the account server connection problems this thread was about) is resolved, thanks for your patience.
lol, i feel your pain mate
not sure how helpful this is after the fact but I only seemed to get the account server problem if I was using the eu proxy
Comments
As of right now getting constantly booted with a game server connection failed message.
Restarted client, still getting disconnected when I try to log back into my char. I am currently in the Psi Velorum(sp?) sector of romulan space if it matters
I am still seeing this message. I restarted my client after I saw your message and I am still getting this whenever I try logging in.
I get disconnected every time I jump to a different zone. I have tried updating my adapter drivers but nothing seems to help. I would really like to see if there is a way to fix this.
Thanks,
Ciroc
:mad:
That is the message I see in red text at the top of my screen ever time I try to switch zones and get disconnected "Game server connection failed"
but now i cant log back in.
Everytime i try, i get the disconnected from game server. It wont let me back into game at all.
.....
Seems to be about an 80-90% disconnect rate whenever I see a loading screen. It shows "Server Not Responding" in red text on the loading screen, and then the "Game Server Connection Failed" appears over the same background as the character select screen and next I'm booted the the username/password screen.
Hope those details can help somehow! I managed to get a few hours of play in before all this started, and I really love the game.
Update:
iv just been able to load in to a volanis instance with out repeat of this bug.
Still seeing it. Attempted beaming up to my ship after fighting the Gorn Captain in the Rescue Researchers mission and the disconnect happened.
Ok sorry about that misread the error message you were researching, iv logged in and out of the client several times however and iv not seen the "disconnected from account server" message appear once.
I'm currently experiencing this exact issue, and it's not the account message. I haven't been able to log in with my main character, able with my klingon character.
stephan@neofitou is the char.
Coderanger -
I constantly get a "disconnected from server" for the past week. I can't play for more than a few seconds before this happens, no matter what I try; ports, graphic settings, whatever. This didn't happen in CB or in the first week or so of OB.
edit - This is accompanied by constant rubber-banding, server not responding, and appearing as my ground character in space/ship on land/ or just not appearing at all.
THE CLIENT APPEARS TO LOCK MY INTERNET CONNECTION. My network monitor drops off to zero and sometimes I timeout a connection which reappears when I close the STO program. I'll test by trying to monitor other things, load a webpage, run internet radio,etc. and they will hang untill I close the STO program.
I've filed a ticket to this as well. I hope that you can help.
Funny because I was getting this problem all night. My only "work around" was to switch to a different character till that one got the server disconnect message loop.Thankfully I have more than one character to play around with or else I would be bored out of my mind when stuff like this happens.
Thanks again,
Capt. Robert Edgarson
USS Toledo
not sure how helpful this is after the fact but I only seemed to get the account server problem if I was using the eu proxy