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Patcher Error

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I just tried to open the game and got the first message in the Cryptic launcher auto update window. Then I had the pop-up window appear with the second message.

- Trying to update the launcher. Please be patient. Tried connecting 1 time.

- Patcher Error:
A file was locked that could not be opened for writing


Anyone have any ideas??
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    For me, I now just get that screen that says it is trying to update the launcher and itjust sits there and does NOTHING.

    Can I update the launcher manually from someplace? Can I try anything else?? This has been the same now for 2 or 3 days
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    1 MasterControlProgram[1] ESC : The patchclientlib is internally recording error code : 36\nA file was locked that could not be open for writing. - Could not delete previously renamed file (C:/Users/Public/Games/Cryptic Studios/Star Trek Online.exe.deleteme)
    100122 20:40:05 2 MasterControlProgram[1] ESC : The patchclientlib is returning error code : 36\nA file was locked that could not be open for writing.
    100122 20:40:05 3 MasterControlProgram[1]: Launcher PCL Error A file was locked that could not be open for writing.


    I cant manually unlock or delete this file:

    Star Trek Online.exe.deleteme

    This is the cause of the problem im having i believe
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I move the file above out of the STO folder and the patcher loaded. I still can't delete that file though
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Is there anyone from Cryptic answering questions?

    I've had the same issue and get no answer here or with a C.S. ticket.

    I see the file you mentioned, but can't delete it or move it. it's definately not locked either.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I've had the same problem for a long time and i have just seemed to have fixed it. It seems that the Star_trek_online.exe file cannot be in your program files folder. The only thing i did was move the star_trek_online.exe file to a folder outside of program files and i started the launcher. It automaticly detects the file has been move and the launcher launches normally.

    Hope this allso works for you guys.
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