might as well start a new thread to get a dev's attention.... Are you guys ever going to respond to the multiple threads about peoples computers shutting down, and power supplies blowing due to the game? So at least we know you read them and are working on a solution?
My computers blew since the first day of beta due to this game, so basically i am missing the whole thing until i can afford to repair them... yes i submitted a ticket... the first day of beta with no response but your "automatic" email... i DO plan on getting a retail version, but before i go out and waste my money, i need to know that this problem is at least getting looked at... been awfully quiet on your end when it comes to this issue....
Star Trek Online:
Min: 79C
Max: 105C (!!!)
Ave: 98C.
As you can clearly see, Star Trek Online runs far, far hotter than Crysis Warhead - a much more technically demanding game. I have managed to bring the heat levels down to an 85C average in STO by turning most of the settings down, but this is still unnacceptable.
Please devs. There is a real, serious problem here. One person in another thread has suffered a bricked card (Radeon 4870) due to the excessive heat.
105 degrees is almost unbelievable.
While STO may not be really optimized yet especially for ATI-cards, this may be a flaw in the hardware that gets triggered by something STO does or just a bad designed card / computer. If i had such a computer i would take it back to the vendor.
Even if a CPU/GPU is at 100% (and well, i doubt it can be above that ;-)) it should not be that hot by far.
I have never seen such a behaviour unless it was a hardware/fan failure in the last 2 decades..
I believe it has something to do with the FPS,you have to set the max FPS via vsync.
I know my mate had the same problem and quite few people were helped by lowering the max FPS to maybe 60 so that it did not keep going higher and higher and leading to a heating issue.
I will say a few also said it did not help but it is sure worth a try.
Well, just from looking at the command name I'd guess it forces STO to wait 10ms after rending a frame before it renders another, even if it could go faster.
From one of our gfx guys: Try this command /perFrameSleep number_of_ms. Start with 10 and see if it helps.
I've had major heat problems as well with my vid card when running STO. Just wonna make sure I'm getting the command right. I type it as /perFrameSleep 10 , just into the chat box?
105 degrees is almost unbelievable.
While STO may not be really optimized yet especially for ATI-cards, this may be a flaw in the hardware that gets triggered by something STO does or just a bad designed card / computer. If i had such a computer i would take it back to the vendor.
Even if a CPU/GPU is at 100% (and well, i doubt it can be above that ;-)) it should not be that hot by far.
I have never seen such a behaviour unless it was a hardware/fan failure in the last 2 decades..
105C IS unbelievable. I also have never seen temps so ridiculously high. Believe me, I'm as incredulous as you are. They get nowhere near that on even the most demanding of my other games. This is a relatively new PC, which I ran tons of furmark stress tests on when it was first built in December last year - the tests showed no issues, temps were more or less as expected for the card and system setup.
Going to try /perFrameSleep number_of_ms 10 now.
edit: Tried /perFrameSleep number_of_ms 10, no change. :_
if you guys still want to play STO in the meantime while they fix this and are worried about your GPU's melting, go into Catalyst (ATI cards) and go to the overclocking area and set the fan to run at a higher speed.
Yup that command helped some. Went from peaking at 101 degrees to 91. And those who have never seen temps those high do a little research on the ATI 4800 series. These cards run very hot but according to the manufacturer they are completely safe to run in excess of 100 degrees and will not shutdown until 115 with damage starting around 126.
My loyal (and former) 8800GTX died of red artefacting when I started on closed beta for two or so weeks, in one of the 48 hour events. I never knew this was an actual issue and assumed faulty hardware. Does the EULA legally at all state that resulting damage is a risk we take ourselves? This sounds like a LOT of trouble.
I noticed this heating myself so my graphic card runs on upped fan rotation now. I will check if it helps to get that back to previous(much more silent) value. Can we get a setting for this maybe so it's stored between client restarts?
(My 4870 was going upwards of 100 degrees also even with vsync enabled)
My loyal (and former) 8800GTX died of red artefacting when I started on closed beta for two or so weeks, in one of the 48 hour events. I never knew this was an actual issue and assumed faulty hardware. Does the EULA legally at all state that resulting damage is a risk we take ourselves? This sounds like a LOT of trouble.
I dunno about when the game is released but I do know in testing any software coded as Beta is at your own risk. Hopefully they have isolated this issue (the command they gave helps some) and it will be fixed when the big patch comes.
If you type in /perFrameSleep without parameters it will show you current value.
Also using /perFrameSleep 10 reduces GPU activity by 20% on sector map... without visible effect on game.
Temeperature also dropped so fix seems to work correctly for me.
Yup that command helped some. Went from peaking at 101 degrees to 91. And those who have never seen temps those high do a little research on the ATI 4800 series. These cards run very hot but according to the manufacturer they are completely safe to run in excess of 100 degrees and will not shutdown until 115 with damage starting around 126.
Even if they state "can take up to 120" you should worry if you cross the 90 degrees border.
Heat is never good, not for the card it self, but also for the whole computer.
I have a question, haven't tried it, but shouldn't we be able to use this as a command line perameter when starting the game? ie C:\\Programs\Cryptic\STO\GameClient.exe /perFrameSleep 10
Thank god for this post, I thought my video card was dying lol.
My Geforce GTX 260 might have hit 80c playing the most demanding games before, but the first few days
of beta I played here it hit 102c max, forcing me to turn fan speed to 100% manually to keep it peaking around 90c.
I will say this has changed in the last week, now when playing sto it peaks around 85-90, still
much hotter than any other games I play.
105C IS unbelievable. I also have never seen temps so ridiculously high. Believe me, I'm as incredulous as you are. They get nowhere near that on even the most demanding of my other games. This is a relatively new PC, which I ran tons of furmark stress tests on when it was first built in December last year - the tests showed no issues, temps were more or less as expected for the card and system setup.
Going to try /perFrameSleep number_of_ms 10 now.
edit: Tried /perFrameSleep number_of_ms 10, no change. :_
If that's the case, then something has likely changed for the worst in your machine, as Furmark maxes out GPUs, and therefore, is at least as intensive as any other program out there. What happens if you run it right now?
I have a question, haven't tried it, but shouldn't we be able to use this as a command line perameter when starting the game? ie C:\\Programs\Cryptic\STO\GameClient.exe /perFrameSleep 10
It would be -perFrameSleep, but yes it should work. You can open the launcher options and put it in the advanced command line field so it will always be set.
sound like it. For example with 60 fps you have 20ms between frames. BTW this really implies that the issue was caused by vsync possibly not working/being turned off for some reason. Because vsync would have similar effect. I haven't tried to turn it off, but I know from other instances that letting my card running as fast as it could would literally melt it.
If that's the case, then something has likely changed for the worst in your machine, as Furmark maxes out GPUs, and therefore, is at least as intensive as any other program out there. What happens if you run it right now?
I changed the graphics settings (turned on vsync, removed post-processing, bloom, etc. and it peaks at 93C. Setting doing /perFrameSleep 10 makes no change to this value.
Ah. You mean furmark. Yay for reading comprehension. I'll give it a go.
Edit: So, ran furmark. Stability test. Over around 5 minutes, it slowly climbed up and peaked at ~103C. I left it there for five minutes, no temp change. No artifacting, no signs of instability. This is 2 or 3 degrees higher than my original tests, but we are in the height of summer over here in NZ, so it doesn't strike me as particularly odd. STO is the only other program I've used that's taken it above 94C.
GeForce 9800 and my fans kick on the moment i hit the character screen. I am peaking at 84 C which isn't horrible, but the noise of my fan + the confusion of why a login screen spikes my temp is confusing me a bit.
Try running it in windowed mode and interacting with some other window like a webbrowser. It completely monopolizes the system resources and lags down all other windows, despite having no reason to be particularly heavy on the CPU or GPU. So I think the login screen may be part of the issue.
Comments
With the amount of people reporting issues, this is extremely unlikely. There really is a problem with the game's rendering engine.
I logged heat levels while playing three games for a couple of hours each at maximum settings, no AA, 1920x1080 resolution (Radeon 4890):
Batman: Arkham Asylum:
Min: 72C
Max: 80C
Avg: 76C.
Crysis Warhead:
Min: 76C
Max: 90C.
Avg: 86C.
Star Trek Online:
Min: 79C
Max: 105C (!!!)
Ave: 98C.
As you can clearly see, Star Trek Online runs far, far hotter than Crysis Warhead - a much more technically demanding game. I have managed to bring the heat levels down to an 85C average in STO by turning most of the settings down, but this is still unnacceptable.
Please devs. There is a real, serious problem here. One person in another thread has suffered a bricked card (Radeon 4870) due to the excessive heat.
While STO may not be really optimized yet especially for ATI-cards, this may be a flaw in the hardware that gets triggered by something STO does or just a bad designed card / computer. If i had such a computer i would take it back to the vendor.
Even if a CPU/GPU is at 100% (and well, i doubt it can be above that ;-)) it should not be that hot by far.
I have never seen such a behaviour unless it was a hardware/fan failure in the last 2 decades..
I know my mate had the same problem and quite few people were helped by lowering the max FPS to maybe 60 so that it did not keep going higher and higher and leading to a heating issue.
I will say a few also said it did not help but it is sure worth a try.
I run an Nvidia btw, so it just isn't ATi.
Could we get the technical explanation for what it does exactly?
This.
Please!
I've had major heat problems as well with my vid card when running STO. Just wonna make sure I'm getting the command right. I type it as /perFrameSleep 10 , just into the chat box?
105C IS unbelievable. I also have never seen temps so ridiculously high. Believe me, I'm as incredulous as you are.
Going to try /perFrameSleep number_of_ms 10 now.
edit: Tried /perFrameSleep number_of_ms 10, no change. :_
(My 4870 was going upwards of 100 degrees also even with vsync enabled)
I dunno about when the game is released but I do know in testing any software coded as Beta is at your own risk. Hopefully they have isolated this issue (the command they gave helps some) and it will be fixed when the big patch comes.
Also using /perFrameSleep 10 reduces GPU activity by 20% on sector map... without visible effect on game.
Temeperature also dropped so fix seems to work correctly for me.
Even if they state "can take up to 120" you should worry if you cross the 90 degrees border.
Heat is never good, not for the card it self, but also for the whole computer.
Tool to test some cards:
http://www.ozone3d.net/gpu_caps_viewer/
(USE AT OWN RISK - i didnt test that tool!!)
But may also be a faulty/insufficient fan implementation ;-)
http://www.overclockers.com/forums/showthread.php?t=586801
My Geforce GTX 260 might have hit 80c playing the most demanding games before, but the first few days
of beta I played here it hit 102c max, forcing me to turn fan speed to 100% manually to keep it peaking around 90c.
I will say this has changed in the last week, now when playing sto it peaks around 85-90, still
much hotter than any other games I play.
If that's the case, then something has likely changed for the worst in your machine, as Furmark maxes out GPUs, and therefore, is at least as intensive as any other program out there. What happens if you run it right now?
(maybe we can nail sth. down with this..)
Especially interesting also is who is NOT affected (and maybe what driver versions..)
I changed the graphics settings (turned on vsync, removed post-processing, bloom, etc. and it peaks at 93C. Setting doing /perFrameSleep 10 makes no change to this value.
Ah. You mean furmark. Yay for reading comprehension. I'll give it a go.
Edit: So, ran furmark. Stability test. Over around 5 minutes, it slowly climbed up and peaked at ~103C. I left it there for five minutes, no temp change. No artifacting, no signs of instability. This is 2 or 3 degrees higher than my original tests, but we are in the height of summer over here in NZ, so it doesn't strike me as particularly odd. STO is the only other program I've used that's taken it above 94C.