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Can't Connect to login

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hello all, every time I try to connect to the game after entering my user name and password, I wait at the screen and it says every time that my connection has timed out. I was wondering if this is a problem on my end or if it is the server? Thanks for the help, was hoping to at least make a character.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Nobody knows. Oooh!
    On a seriously note, no one does know. The devs haven’t said anything; I had the same problem and got no answer so I gave up after fighting with it for a week straight. I hope somebody can help you, and I wish you luck :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    alright, thanks man, I was just hoping it wasn't something I was doing or whatnot, in any case I'll just keep waiting.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Check your proxy many people say that works change it from US to none or EU you could also try a forced verify I heard that could work.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    OH! and write up an issue tag let the devs know you have this problem the more they get hopefully they'll realize this is a problem.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I'm having the same problem, except I was able to connect just fine earlier.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I'm thinking their servers are just overloaded atm, cause this is a new problem for me.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I'm having the same problem, except I was able to connect just fine earlier.

    Jeeze there are a lot of people with this problem. Wow.
    Try the proxy fix and/or forced verify. Outside of that you'll just have to wait for the devs to address this issue. Sorry :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Braxiatel wrote: »
    Jeeze there are a lot of people with this problem. Wow.
    Try the proxy fix and/or forced verify. Outside of that you'll just have to wait for the devs to address this issue. Sorry :(

    I've been using the proxy fix to just get the launcher to function, which worked fine. Trying forced verify now.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I've been using the proxy fix to just get the launcher to function, which worked fine. Trying forced verify now.

    Good Luck :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Braxiatel wrote: »
    Good Luck :)

    No luck...I'll just give it some time...the servers are probably overloaded.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    What does your message read?
    "Cannot connect to server"
    OR
    "Server timed out"
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Braxiatel wrote: »
    What does your message read?
    "Cannot connect to server"
    OR
    "Server timed out"

    "The connection to the account server has timed out"
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Hum... Yeah that what I got. Was there a resent patch? I ask only b/c "The connection to the account server has timed out" means that you couldnt even get to the point to see if the server was full or not. If you did get a patch then had this problem then youll most likely have to wait till another patch comes out that fixes the problem.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Braxiatel wrote: »
    Hum... Yeah that what I got. Was there a resent patch? I ask only b/c "The connection to the account server has timed out" means that you couldnt even get to the point to see if the server was full or not. If you did get a patch then had this problem then youll most likely have to wait till another patch comes out that fixes the problem.

    yes, I patched up, and was able to play about an hour to 2 hours ago just fine. unless they released a patch in the meantime.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    i get that message when i first try logging in. Then every time after that I get nothing but "Disconnected from the account server"
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Hum... Weird.
    Id say keep trying, and look for patches. Good Luck :)


    P.S. I tried for a straight week, give or take, (I didnt spam the login and I did it when I could) but I ended up just giving up completely. :/
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Now it's saying I'm disconnected after about a second into the log in process.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    My fiance is having this same issue... launches the client, waits around, connection times out. Then when she goes to login from the screen it throws her out to it says 'disconnected from account server' ...

    I, however, launch just fine. We have the exact same rigs and are using the same router. She changed the proxy on the launcher to 'none' and was able to get in finally.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Im having the same issue, nothing that anyone has suggested has worked, and my brother across the hall from me is playing right now.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Im starting to believe that the issue at hand is that on the side of Cryptic and not anyone of use.

    This is fascinating; we all have the same basic issue in different progression. If this was a medical virus this would be utterly fascinating to study and observe.



    Everyone keep writting those issue tags.



    patriot17 wrote: »
    Im having the same issue, nothing that anyone has suggested has worked, and my brother across the hall from me is playing right now.

    How long have you had this problem?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Now it's even telling me its having trouble connecting to the login server.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Now it's even telling me its having trouble connecting to the login server.

    Well thats an improvement, of sorts. Keep trying.
    You have now officially left my field of knowledge. Haha, I never got passed the ‘connection has timed out’
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I got in! using NO proxy, safe mode, and forced verify. /shrug

    or not...got to verifying maps and it took me back to the login screen.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I got in! using NO proxy, safe mode, and forced verify. /shrug

    YAY!!! :D
    Congrats.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Well I actually DID get back in this time...but I need mah sleep. good luck bros
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